Infiniti QX56 Reliability by YearBest & worst years, problems & recalls — NHTSA data

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT MOISTURE ENTERED THE HEADLIGHTS, CAUSING THEM TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

INFINITI HAS NO SPECS ON WHO CAN SAFELY SIT IN THE CENTER SEAT OF THE THIRD ROW OF MY SUV. THERE IS PLENTY OF ROOM FOR A THIRD PERSON TO SIT IN THAT SPACE -- AND THERE IS A CENTER SEATBELT STANDARD ON THIS VEHICLE... HOWEVER, THERE IS NO HEADREST. I'M HOPING YOU HAVE INFO ON HEIGHT AND WEIGHT REQUIREMENTS FOR WHO CAN SAFELY SIT IN THAT SEAT WITHOUT RISK OF WHIPLASH OR OTHER NECK INJURY IN CASE OF SUDDEN STOPS. THANK YOU!

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE DYNAMIC CONTROL OFF SLIP ON WARNING INDICATOR ILLUMINATED AND STAYED ON UNTIL THE VEHICLE STOPPED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOUR TIMES PRIOR TO THE VEHICLE BEING TAKEN TO THE DEALER FOR A DIAGNOSIS. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES AND THEY ADJUSTED THE BRAKES BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

I WAS DRIVING STRAIGHT DOWN WATER ST, UPPER MARLBORO, MD ON MY WAY TO WORK AND THE REAR OVERHEAD CONSOLE (CONSOLE ASSY-ROOF) JUST FELL ON MY SHOULDER AND BACK SEATS. I'VE ATTACHED IMAGES SHOWING THE UNIT BREAKING APART FROM THE SCREWS AND AFTER RESEARCH I SEE THAT THIS HAS BEEN AN ONGOING ISSUE WITH INFINITI AND NISSAN VEHICLES ALIKE.

THE REAR OVERHEAD CONSOLE FELL WHILE DRIVING. APPARENTLY IT WAS DUE TO THE HEAT ON THE ROOF THAT MELTED THE 6 CLIPS INSIDE THAT HOLDS IT TO THE CEILING, I'M CONFIDENT THIS HAS TO BE A MANUFACTURER DEFECT AND NEEDS BE CORRECTED BEFORE SOMEONE DIES. IF MY TWO SMALL CHILDREN WERE IN THE VEHICLE IT COULD HAVE EASILY KILLED ONE IF NOT BOTH. FLIMSY PLASTIC BRACKETS THAT CAN EASILY MELT, SHOULD NOT BE USED IN A VEHICLE LIKE THIS. CURRENTLY, THE ONLY THING HOLDING IT UP IS THE MAIN POWER CABLE. THIS SHOULD BE A RECALL SINCE THERE ARE THOUSANDS OF INFINITY AND NISSAN ARMADA'S WITH THE SAME EXACT ISSUE. AND TO THINK THEY WANT $90K FOR THE NEW QX WITH CHEAP CRAP UNDER THE HEADLINER. REALLY?!?! WHEN I CONTACTED INFINITY USA, THEY ACTED SURPRISED AND SAID THEY HAVE NEVER HEARD OF SUCH A THING, AT LEAST THAT IS WHAT CONSUMER AFFAIRS READ OFF THEIR SCRIPT TO ME.

TL* THE CONTACT OWNS A 2010 INFINITI QX56. WHILE DRIVING 55 MPH, THE CONTACT NOTICED A KNOCKING NOISE COMING FROM THE PASSENGER SIDE DASHBOARD. THE CONTACT STATED THAT THE NOISE OCCURRED RANDOMLY WHILE DRIVING AND WHILE PARKED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDSHIELD ENTIRELY CAUSING THE CONTACT TO NOT BE ABLE TO VIEW OUT THE VEHICLE. THE CONTACT MENTIONED THAT THE WINDOW WAS 60% DEFROSTED AFTER USING THE DEFROSTER AND A SCRAPPER. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

TL* THE CONTACT OWNS A 2010 INFINTI QX56. WHEN DRIVING VARIOUS SPEEDS OVER ROUGH ROADS OR POTHOLES, THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,006.

HEATING/A/C ACTUATORS MAKES AN ANNOYING CLICKING NOISE. IT APPEARS TO BE STUCK...AND TRYING TO CLOSE/ OPEN. THIS APPEARS TO BE AN ON GOING PROBLEM WITH NISSAN/INFINITY TRUCKS. *TR

THE AIR BAG INDICATOR ILLUMINATED ON THE DASHBOARD CONTROL PANEL. UPON INSPECTION AT AN INFINITY DEALERSHIP I WAS TOLD THE CABLE FOR THE AIR BAG NEEDED TO BE REPLACED. THE COST WOULD BE ABOUT $600. THE VEHICLE ONLY HAS APPROXIMATELY 54,000 MILES AND I DO NOT THINK THERE SHOULD BE A MALFUNCTION OF THE AIR BAG. I WAS TOLD THE AIR BAG MAY OR MAY NOT DEPLOY IF IN A WRECK. *TR

I HAVE BEEN THE OWNER OF THIS VEHICLE SINCE JUNE OF 2014 AND PURCHASED IT WITH 53K MILES. THE UNDERBODY HAS SUBSTANTIAL RUST FOR THE AGE OF THE VEHICLE. THIS RUST HAS SEIZED THE ALIGNMENT BOLTS IN THE REAR OF THE VEHICLE AND IT CANNOT BE PROPERLY ALIGNED WITHOUT MAJOR REPAIRS(IN EXCESS OF $1500). A VEHICLE OF THIS AGE SHOULD NOT HAVE CORROSION TO THE EXTENT THAT A REAR END ALIGNMENT IS NOT POSSIBLE. I HAVE TWO OTHER VEHICLES SUBSTANTIALLY OLDER WITH LESS UNDERBODY CORROSION. I BELIEVE THE COATING/PARTS USED ARE DEFECTIVE AND WHEN I CONTACTED INFINITI THEY REFUSED TO COMPENSATE OR MAKE THE REPAIRS. THIS IS TROUBLESOME AS THE ALIGNMENT CAN AFFECT THE STABILITY OF THE VEHICLE AND COULD RESULT IN A ACCIDENT. *TR

TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ICC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

COMPLAINT: I AM WRITING TO NOTIFY NHTSA OF THE EXTREMELY LACK OF STABILITY CONTROL WITH MY VEHICLE. THE LACK OF STABILITY CONTROL OCCURS WHEN DRIVING OVER SMALL UNEVEN SURFACES AND CAUSES THE STEERING TO BE VERY DIFFICULT TO CONTROL. DEALER DIAGNOSIS: I VISITED AN INFINITI DEALER ON THREE SEPARATE OCCASIONS AND PRESENTED MY CONCERNS. THE SERVICE DEPARTMENTS WERE NOT ABLE TO IDENTIFY OR RECTIFY MY CONCERNS. ON DECEMBER 8, 2011 - SHEEHY'S INFINITI OF ANNAPOLIS, MD - MY VEHICLE ODOMETER READING WAS AT 23,539. ON MAY 2, 2013 - JBA'S INFINITI OF ELLICOTT CITY, MD - MY VEHICLE ODOMETER READING WAS AT 45,034. ON JANUARY 20, 2014 - SHEEHY'S INFINITI OF ANNAPOLIS, MD - MY VEHICLE ODOMETER READING WAS AT 55,430. CUSTOMER COMMENTS: SEVERAL OWNERS AND PREVIOUS OWNERS OF THE 2008-2010 QX56 (VIA RESEARCH) EXPERIENCED VERY SIMILAR SUSPENSION AND STEERING FLAWS. IF THIS IS A FLAW IN THE DESIGN OF THE VEHICLE, I DO NOT FEEL THAT IT IS THE CONSUMERS FINANCIAL RESPONSIBILITY TO TRY TO CORRECT IT, WHICH IS WHY I CONTACTED (VIA EMAIL) INFINITI'S CONSUMER AFFAIRS OFFICE ON JANUARY 24, 2010. AFTER SPEAKING TO THE SERVICE DEPARTMENTS AND REVIEWING MY VEHICLE HISTORY, [XXX] (FROM INFINITI CONSUMER AFFAIRS) CONTACTED ME ON JANUARY 31, 2014. [XXX] RESPONSE WAS EXACTLY LIKE THE SERVICE DEPARTMENTS: SHE WAS NOT ABLE TO IDENTIFY A PROBLEM. MY WIFE NORMALLY DRIVES THIS VEHICLE, BUT IT BECAME OBVIOUS TO US THAT SOMETHING WAS WRONG AROUND JULY OR AUGUST 2010. THERE IS A SERIOUS FLAW IN THE MECHANICAL EQUIPMENT AND/OR DESIGN OF MY 2010 INFINITI QX56 4X4 SUV THAT SCARES THE HECK OUT OF MY WIFE AND KIDS WHEN DRIVING IT. THIS VEHICLE IS NOT SAFE TO BE ON THE ROAD, BUT WE HAVE TO DRIVE IT BECAUSE IT IS OUR ONLY FAMILY MODE OF TRANSPORTATION. I WOULD LIKE INFINITI TO CORRECT MY VEHICLE DEFICIENCIES OR REPLACE MY VEHICLE WITH ONE THAT IS SAFE TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR