Infiniti Q60 Reliability by YearBest & worst years, problems & recalls — NHTSA data

I WAS DRIVING THE CAR AT APPROXIMATELY 75 MPH DOWN THE HIGHWAY. SEVERAL WARNING LIGHTS CAME ON IN THE DASH INCLUDING THE CRASH SENSORS, AND THE CAR LOST ALL POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SIDE OF THE ROAD. I TRIED TO RESTART THE CAR WITH NO SUCCESS. ONCE THE START BUTTON IS PUSHED, THE CAR MAKES A CLICKING NOISE BUT THE ENGINE DOES NOT TURN ON. THE ONLY WAY TO GET THE NOISE TO STOP IS TO PUSH THE START BUTTON AGAIN. AT THIS TIME, THE CAR WILL NOT START. IT WAS TOWED TO INFINITI DEALERSHIP, AND HAS BEEN THERE AS OF TODAY (03/23/3021) FOR 15 DAYS. NEITHER THE DEALERSHIP, NOR INFINITI NORTH AMERICA HAVE BEEN ABLE TO GIVE ME AN UPDATE ON WHAT IS WRONG WITH THE CAR, OR WHEN I WILL GET IT BACK. THEY CAN NOT DIAGNOSE THE PROBLEM.

Valve body problem

This report relates to NHTSA campaign ID# 10V074000 "Fuel gauge reading may be incorrect." My car has the same symptom as described in the above recall case - fuel gauge shows one-third tank of fuel remaining when the fuel tank is empty. Recall was in 2010 so my car model, 2015 Infiniti Q60 Coupe, is not listed in the recall but exhibits the same problem with a dangerous consequence of losing both power steering and power brake. I have run out of fuel twice, second time after the fuel pump and fuel sending unit were replaced. Luckily I avoided crashing in both cases. That would not have been the case if I was on a busy freeway or if my wife was driving. Dealer that I have contacted simply says that my car model is not included in the recall. Pls expand the recall list of model to include my car model, and other models since 2010.

My engine is blown at 70,000 miles and I got there 45,000 miles and I had a car for 18 months

Subject: Safety Complaint: 2017 Infiniti Q60 - Recurring P052E Fault (Engine Shared with Mercedes) Vehicle Information: Make: Infiniti Model: Q60 Year: 2017 Engine: (Insert Engine Size, 2.0L) Incident Details: Code: P052E (Crankcase Ventilation Valve Performance) Symptoms: Check engine light, strong burnt oil smell, rough idling, low engine output/lack of acceleration. Problem Description: "I am filing this complaint to report a recurring, serious defect in my 2017 Infiniti Q60 regarding the PCV (Positive Crankcase Ventilation) system, throwing OBD-II code P052E. The vehicle experiences severe loss of power while driving, rough idle, and a strong odor of burning oil inside the cabin, which poses a fire risk and inhibits safe operation. It is well-documented that this vehicle utilizes an engine manufactured/designed in collaboration with Mercedes-Benz, and a recall exists within the Mercedes community for this exact code (P052E). However, Infiniti has not issued a corresponding recall, leaving owners of this shared-engine vehicle to pay for repairs on a known manufacturing defect. Given the severe symptoms and the recognized safety hazard of this defect by other manufacturers, I request an investigation into this safety issue

The contact owns a 2017 Infiniti Q60. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with turbo charger failure. The contact was informed that the turbo charger needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall with a similar failure description; however, the VIN was not associated with the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that there were no recalls associated with the VIN. The failure mileage was approximately 130,000.

9/8/25 Airbag light is on dealership states it's the occupancy sensor. Must replace the seat frame $7k just for the part. I seen that the QX50 and 60 had same issue and a recall was issued. Could you please help us resolve this issue.

Engine threw a main bearing around 80 thousand miles in 2023, car was not modified other than different muffler on the back and aftermarket wheels and tires which has nothing to do with the engine. Car had oil changes every 3500-4500 miles with MOTUL full synthetic oil. No engines lights were given, car was taken to a Nissan dealership as manufacturer warranty was expired, my extended warranty was fidelity and they declined due to these aftermarket “changes” dealership gave me a quote over 25k dollars which is what I paid for the car in 2019. I understand it’s a luxury brand but these engines are well known for these issues and nothing is done other than some warranty extension for failing turbos which are also terrible and I believe to be the CAUSE of this thrown bearing, I have owned so many Nissans and will most likely never own another after this mistake. Still love the car but the people that buy these deserve better for the cost. The car is currently sitting in a garage because the cost is absurd.

Car malfunction light comes on spontaneously and runs rough and losses power and rpm can go to 4 at 35 mph and usually happens when car is idling parked for a little while. Them I cut it off and let it sit it goes back to normal. I also had prior problems with it smoking from tailpipe and it’s documented at dealership in Columbia SC and they said it wasn’t smoking enough to replace the turbos at the time but I got a notification from manufacturer about turbo malfunction.

The automobile has 24,000 miles on it and the sensor for the passenger seat airbag is defective. To repair this, the passenger seat track has to be replaced, at a cost of $8200.00. This is a major safety issue for this automobile.

Infiniti called me on 05/08/24 to discuss and review Infiniti Case # [XXX] including Infiniti’s subsequent refusal to remedy a defective SRS (Supplemental Restraint System) sensor on my 2017 Infiniti Q60 with 54,100 miles (VIN: [XXX] ). This defect was confirmed on 05/07/24 by Infiniti of Melbourne Florida through an authorized technician. While I am the original owner of the vehicle, Infiniti stated they will not provide any financial assistance to rectify the issue because the vehicle is outside of the manufacturers warranty, while acknowledging that there have been numerous customer complaints related to this problem and that Infiniti has been aware of defective SRS parts effecting a critical safety device that renders the air bag system inoperable. Moreover, to repair such a deficiency, based on Infiniti’s design, the entire seat must be replaced costing over $8K, an exorbitant and onerous amount, often more than 50% of the vehicles value. This excessive financial charge has deliberately burdened Infiniti owners with a safety related component. For several years this issue has been recurrently discussed on multiple public forums and yet Infiniti has intentionally decided not to remedy this safety issue or provide any assistance or consideration to its customers. I’ve attached an Infiniti forum link (one of dozens) proving that Infiniti has known about this problem going back over a decade and failed to take any action and instead prolonged a predatory pricing scheme that is harming owners. [XXX] ) As a result of Infiniti’s complete intransigence on a safety related matter, the National Hwy. Traffic Safety Admin. (NHTSA), should compel Infiniti to remedy this situation. It’s hoped that Infiniti will take immediate action to correct this situation and not abandon its owners in an untenable, unsafe and unjustifiable predicament. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AC COMPRESSOR SEEMS IS OUT OF ALIGNMENT. INFINITI REQUIRES CUSTOMERS TO PERFORM TECHNICAL SUPPLY BULLETIN TO ALIGN AC COMPRESSOR AT OWNER EXPENSE. IF A DRIVE BELT BREAKS WILL DRIVING IT CAN CAUSE COLLATERAL DAMAGE TO ENGINE COMPONENTS ANS POSE A SAFETY RISK TO THE PASSENGERS. MANY VEHICLES AFFECTED.

OCS passenger seat weight sensor failed. Dealership verified this. They say to repair will be $8000 to replace whole seat. This is a common problem with hundreds of complaints mentioned on online forums. There was a recall for this issue on prior year Infiniti models but that recall doesn’t include newer than 2016. Infiniti refuses to replace under warranty. (They replaced the driver seatbelt retractor assembly under warranty, but won’t repair the airbag issue). The weight sensor does not register that someone is sitting in the seat.

Airbag Occupant Sensor for passenger seat ceased to function. "Passenger Airbag Off" indicator light remains on even with passenger in seat. Check airbag light in dash remains lit. Took car to infiniti dealership to diagnose. They quoted $8000 repair price to replace entire seat frame. They claim the sensor is built into the seat frame and individual sensors can not be replaced. The quoted price is more than half the value of the car and is cost prohibitive to repair. I have read many posts where this is a common problem for this car. There was a recall for earlier car models with similar problem but this car is not covered. See Infiniti bulletin [XXX] . It is the same problem. I feel unsafe driving this car now but the repair cost is unreasonable and infiniti should not make the repair so expensive as it compromises the safety of the consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)