Infiniti Q50 Reliability by YearBest & worst years, problems & recalls — NHTSA data
Comparing used Infiniti Q50 options? We analyzed 10 model years (2015–2024) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the Infiniti Q50 has 4 owner complaints and 1 safety recall across model years 2015–2024. The most reported issue area is WHEELS.
- Make
- Infiniti
- Model
- Q50
- Model years analyzed
- 2015–2024 (10 years)
- Total NHTSA complaints
- 4
- Safety recall campaigns
- 1
- Crash-related complaints
- 1
- Fire-related complaints
- 0
- Worst model year (by complaints)
- 2021 (4 complaints)
- Top reported issue area
- WHEELS
- Reliability signal
- Excellent
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
Source: nhtsa.gov/ratings
What the complaint data suggests
ExcellentThe INFINITI Q50 has 4 NHTSA complaints and 1 recalls on record. 1 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 4 total complaints filed with NHTSA
- 1 federal recall campaign
- 1 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Jul 2026
Safety recalls
NHTSA safety recalls
1 recall foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Source: NHTSA Recalls Database. Data covers model years 2015–2024. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 4 NHTSA complaints — these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
4 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
The contact owns a 2021 Infinity Q50. The contact stated that the vehicle was recently purchased from a dealer. When the vehicle was purchased, the tires were replaced. The vehicle was later taken to the dealer for maintenance, and while at the dealer, the contact was informed that there were nails in the tires and that the tires needed to be replaced. The contact checked the sticker on the door panel for the tire information. The contact stated that the sticker indicated that the wheels were 18-inch rims. The vehicle was taken to the dealer to install the new tires, and the contact was informed that the rims on the vehicle were 17-inch rims. The vehicle was purchased at a CarMax dealer, and the contact asked why the 17-inch rims on the vehicle. The contact was informed that the ride would be better with the 17-inch rims and tires. The rims were not replaced. The manufacturer was not notified of the issue. The failure mileage was approximately 44,000.
The contact owns a 2021 Infiniti Q50. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact called an independent mechanic, but no assistance was provided. The manufacturer was not contacted. The failure mileage was approximately 35,000.
I was driving home on the Veterans Expressway in Tampa traveling about 65 mph when a sound like a gunshot almost caused me to lose control as I swerved out of fear - thankfully no other vehicles were nearby. I pulled over at the next exit in a public place and discovered my sunroof class had a piece of glass missing and it looked like it was pushed upwards. I knew this is not normal and never had I had this happen in any other car I owned with a sunroof. I had very small slivers of glass inside the car which cut my fingers because they were not visible, along with the tempered glass. Since it was going to rain, I drove home and put in garage to avoid water damage. I called the dealership in Sarasota and they stated this was reported by another customer in recent months. There was no warning there was a problem with my sunroof, nothing hit it, and it had been opening and closing with no problems. I’m lucky not to have crashed. In addition, flying glass that broke free created an even more dangerous situation for other drivers - thankfully the road was empty - by the time I was able to get to a gas station closer to home, the majority of the glass was missing. I researched the problem online and discovered numerous reports online suggesting this is a frequent problem with Nissan/Infiniti - apparently there is already a class action suit, but not for my model. Please investigate this dangerous problem immediately and ask Infiniti to inspect and issue recalls on their sunroofs. Unfortunately I believe they know a problem exists and have not issued a recall for the safety of their consumers. The cost to repair is in the thousands and I am without a car plus there are glass shards inside my car. **I tried to upload pictures but wasn’t able to do it from my phone - I have multiple pictures to share
I purchased a new 2021 Infiniti Q50 from Infiniti of Cool Springs on September 28, 2020. There was an incident on January 13, 2022 due to a manufacturer defect that caused my car to accelerate on it’s own. I was parked at a car wash to vacuum my vehicle. I had my foot on the brake to move the gear shift into park when my car rapidly accelerated which caused me to crash through a metal fence that separated the car wash from the adjacent property. I have an added safety feature on my vehicle to prevent a forward collision with emergency breaking that also didn’t implement. There wasn’t any warnings, indications or symptoms beforehand. I had my Infiniti for 16 months with only 20,766 miles on it at the time of the incident. This malfunction could present a serious public safety issue. I or someone else could have been seriously injured in a different scenario. It was fortunate that I was stopped and no one was in front of the car. Nissan issued a recall on April 3, 2021 for the problem of rapid acceleration. The dealership without my knowledge completed the recall on my vehicle on April 1, 2021 which evidently didn’t fix the problem. Nissan and the dealership have been and are therefore aware of the problem. Infiniti Consumer Affairs nor the dealership want to assume any responsibility for the malfunction. An inspection has not been performed yet. Infiniti Consumer Affairs requires me to assume responsibility for the cost of a rental during the 6 - 8 week inspection of my vehicle along with the cost of any storage fees. The vehicle can be inspected at Infiniti of Cool Springs. It’s been there since the incident.
Showing 4 of 4 total NHTSA complaints. Source: NHTSA Complaints Database
Check the exact car
Before you buy, check the exact Infiniti Q50
These pages show model-year patterns across 10 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations — here’s what each number actually tells you about a used Infiniti Q50, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Infiniti Q50 has 4 complaints on record across 10 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Infiniti Q50 has 1 recall campaign in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 1 of the Infiniti Q50's 4 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Excellent) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Infiniti Q50 vehicles on the road — not any specific car. Two Infiniti Q50 vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Infiniti Q50 has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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By state
Check a Infiniti Q50 by state
Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Infiniti Q50.
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Keep researching before you buy
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Infiniti Q50 reliability — frequently asked questions
Is the Infiniti Q50 reliable?
Excellent. The Infiniti Q50 has 4 NHTSA owner complaints and 1 recall campaign across model years. A commonly reported issue area is WHEELS. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which Infiniti Q50 years to avoid?
Years with the most NHTSA complaints: 2021 (4 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common Infiniti Q50 problems?
Top reported issues: WHEELS (1 complaints); AIR BAGS (1 complaints); STRUCTURE (1 complaints).
Does the Infiniti Q50 have recalls?
Yes — 1 NHTSA recall campaign have been issued for the Infiniti Q50. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.