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Vehicle Stats/Hyundai/Veracruz Reliability
NHTSA Official DataUpdated Sep 2026Methodology

Hyundai Veracruz Reliability by YearBest & worst years, problems & recalls — NHTSA data

Poor reliability signalOur verdict from 659 complaints and 30 recalls on NHTSA record

Comparing used Hyundai Veracruz options? We analyzed 7 model years (2007–2013) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.

659
Total Complaints
NHTSA filed
30
Safety Recalls
federal campaigns
14
Crash-Related
crash complaints
17
Fire-Related
fire complaints
25
Injuries Reported
across all years
7
Years Analyzed
2007–2013

Free VIN check

Found a Hyundai Veracruz? Check that exact car.

Model-year trends show patterns — they can't tell you whether this car was crashed, flooded, or rolled back. A VIN check can.

  • Accident & damage history
  • Odometer rollback records
  • Open recalls & title brands
NMVTIS official data Instant results No signup for the preview
Quick Answer

Based on NHTSA complaint data, the Hyundai Veracruz has 659 owner complaints and 30 safety recalls across model years 2007–2013. The most reported issue area is ELECTRICAL SYSTEM.

Hyundai Veracruz — key reliability facts
Make
Hyundai
Model
Veracruz
Model years analyzed
2007–2013 (7 years)
Total NHTSA complaints
659
Safety recall campaigns
30
Crash-related complaints
14
Fire-related complaints
17
Worst model year (by complaints)
2010 (89 complaints)
Top reported issue area
ELECTRICAL SYSTEM
Reliability signal
Poor
Source: NHTSA (National Highway Traffic Safety Administration) · Data last refreshed Sep 5, 2026
This Veracruz has 30 open recall campaigns on record. Check whether yours is affected.Check my VIN free →

Crash test ratings

NHTSA NCAP crash test ratings

New Car Assessment Program

NCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.

How to read NCAP stars
5 stars — Excellent
4 stars — Good
3 stars — Average
2 stars — Below average
1 star — Poor

Source: nhtsa.gov/ratings

What the complaint data suggests

Poor
Editorial interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology

Data engine & NHTSA methodology by Eduard Batog, Co-founder & Data Engineer. How we calculate this.

The HYUNDAI VERACRUZ has 659 NHTSA complaints and 30 recalls on record. 14 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.

Key findings
  • 659 total complaints filed with NHTSA
  • 30 federal recall campaigns
  • 14 crash-related complaints on record
Top concerns
  • Review NHTSA complaint history for the most-reported components
  • Check recall completion status at nhtsa.gov/recalls
  • Verify service records for frequently complained components
Worst years

Consult the by-year breakdown to identify model years with elevated complaint rates.

Best years

Consult the by-year breakdown to identify model years with fewer reported issues.

What to check before buying used
  • Run a VIN check on the specific vehicle you are considering
  • Verify all open recalls are completed at nhtsa.gov/recalls
  • Request service records for the most-reported complaint components
  • Have a certified mechanic inspect the vehicle before purchase
Data note: NHTSA complaints are consumer-submitted and do not confirm a manufacturing defect Complaint volume is influenced by sales volume — popular models naturally accumulate more complaints

Problems by model year (best vs. worst)

2010
89

Source: NHTSA public complaints database. Updated: Sep 2026

Safety recalls

NHTSA safety recalls

30 recalls found

Safety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.

Safety recall

ENGINE AND ENGINE COOLING:ENGINE

#14V415000ENGINE AND ENGINE COOLING:ENGINEAugust 7, 2014
Safety recall

ENGINE AND ENGINE COOLING:ENGINE

#14V415000ENGINE AND ENGINE COOLING:ENGINEAugust 7, 2014
Safety recall

ENGINE AND ENGINE COOLING:ENGINE

#14V415000ENGINE AND ENGINE COOLING:ENGINEAugust 7, 2014
Safety recall

ENGINE AND ENGINE COOLING:ENGINE

#14V415000ENGINE AND ENGINE COOLING:ENGINEAugust 7, 2014
Safety recall

ENGINE AND ENGINE COOLING:ENGINE

#14V415000ENGINE AND ENGINE COOLING:ENGINEAugust 7, 2014
Safety recall

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

#13V113000EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCHJanuary 4, 2013
Safety recall

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

#13V113000EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCHJanuary 4, 2013
Safety recall

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

#13V113000EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCHJanuary 4, 2013
Safety recall

EQUIPMENT

#11E041000EQUIPMENTJune 10, 2011
Safety recall

EQUIPMENT

#11E041000EQUIPMENTJune 10, 2011
Safety recall

EQUIPMENT

#11E041000EQUIPMENTJune 10, 2011
Safety recall

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

#20V705000ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Safety recall

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

#20V705000ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Safety recall

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

#23V651000SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Safety recall

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

#20V705000ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Safety recall

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

#23V651000SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Safety recall

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

#20V705000ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Safety recall

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

#23V651000SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Safety recall

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

#09V122000EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Safety recall

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

#20V705000ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

Source: NHTSA Recalls Database. Data covers model years 2007–2013. Always run a VIN-specific check below for the most up-to-date open recall status.

Common problems

What goes wrong most often

The vehicle systems owners complain about most, ranked from all 659 NHTSA complaints — these are the areas to inspect first on a used car.

01
ELECTRICAL SYSTEM185 complaints
02
ENGINE178 complaints
03
ENGINE AND ENGINE COOLING153 complaints
04
SERVICE BRAKES91 complaints
05
ELECTRONIC STABILITY CONTROL (ESC)51 complaints
06
UNKNOWN OR OTHER45 complaints
07
POWER TRAIN42 complaints
08
AIR BAGS38 complaints

Owner complaints

NHTSA complaint reports

659 total

These are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.

ENGINENov 2024

I was driving home from work after picking my [XXX] daughter up from school. The car started making a noise I hadn’t heard before while I was traveling on [XXX] in Huntsville, AL. I got off at the nearest exit to take it to the place that changes my oil. The car didn’t travel more than a few miles before the oil light flashed and car just shut off and wouldn’t start in the second to far right lane of [XXX] It was busy rush-hour traffic and I had to contact AAA for towing as well as non-emergency police to avoid being rear-ended. The police arrived within 15 minutes and the tow truck within 45 minutes. While I waited, I contacted the place that performs my oil changes and was advised that there’s a class action lawsuit against Hyundai for the known issue of engine failure with my vehicle and they advised I have it towed to dealership for repair under the lawsuit. The next day, a mechanic contacted my ex-husband (who contacted AAA for towing of the vehicle) to advise it would be 2 days before diagnosis could occur. I called Friday, November 8th and was told vehicle is past warranty (at 161,000 miles); no appointment was made so would take several weeks to diagnose and I needed to pay $155.99 for diagnosis. I explained details shared with me about lawsuit and was told my vehicle wasn’t included. I contacted Hyundai Corporate and was told the same but advised that they are aware of oil consumption issues which could cause engine failure and asked that they do the right thing and repair vehicle. Claim#[XXX] was provided and I was told to wait for Case Manager to call within 2 business days. It is unfair of these manufacturers to take advantage of unknowing consumers who aren’t mechanics and have vehicles serviced as they should. It’s also unfair to expect those consumers to not trust the information shared by the mechanics servicing the vehicle. I want the vehicle repaired or to receive a check for value of vehicle. It’s fair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM,SERVICE BRAKES,BACK OVER PREVENTIONMar 2024

Mar11th Tcm failed gears got stuck while driving use bypass switch to park car no longer starts code U0101 popped up and ECS light came on

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMFeb 2022

The contact owns a 2009 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the charging system for the vehicle was not charging correctly. The approximate failure mileage was 110,000. Parts distribution disconnect.

ENGINE AND ENGINE COOLINGFeb 2022

The contact owns 2009 Hyundai Veracruz. The contact took the vehicle to the dealer for NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING) completed and was told that the parts were not available to apply the remedy. The contact was told that he would be contacted by the dealer when the parts arrived. The contact called the dealer on a consistent basis for months and the dealer advised that they have no date for when the parts will be available. The vehicle was not repaired. The manufacturer had been informed of the issue.

ENGINE AND ENGINE COOLINGJan 2022

The contact owns a 2009 Hyundai Veracruz. The contact received a notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMJan 2022

The contact owns a 2009 Hyundai Veracruz. The contact stated that while driving at 40-45 MPH, the ABS warning light, seatbelt warning light, and other unknown warning lights illuminated, and the vehicle stalled. The contact veered to the side of the road but could not restart the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the alternator needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the same independent mechanic who replaced the alternator a second time; however, the failure reoccurred. The contact received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The vehicle was towed to the dealer; however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the vehicle remained at the dealer for four months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that parts for the recall repair were not yet available. A case was opened. The vehicle was not repaired. The failure mileage was approximately 135,000. Parts distribution disconnect.

Read 14 more owner reports
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMOct 2021

The contact owns a 2009 Hyundai Veracruz. The contact received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated upon starting the vehicle, the vehicle inadvertently lost power. The contact was unable to restart the vehicle after several attempts. The independent mechanic came to the contact's residence and diagnosed that the battery needed to be replaced. The battery was replaced, and the vehicle restarted. The alternator warning light illuminated. The independent mechanic advised the contact to get the vehicle towed to the dealer as the alternator had failed. The vehicle was towed to the dealer who diagnosed that the oil leak from the front cylinder bank valve cover gasket had caused the alternator to fail. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The approximate failure mileage was 54,000. Parts distribution disconnect.

ELECTRICAL SYSTEMJun 2021

I have received three recall letters form Hyundai VeraCruz regarding an interim recall in January 2021, March 2021 and May 2021. I had the vehicle in for mechanical repairs to the rear brake system in Late February 2021 and was informed there was several leaks noted at the time. Within the next few weeks, I noted that when accelerating onto the highway that the battery light, security light and seatbelt light would flash for about 10 seconds but then go off. . I waited to hear on a repair solution from Hyundai but only received another interim letter in March. In the end of April, I had spoken to the dealership where I purchased the vehicle ,Auto Warehouse of Brighton, and was told Hyundai would have to repair due to the recall. I have contacted three Hyundai service centers and have been told that they are unable to repair under the recall as there has not been a remedy for the recall. On Sunday, May 30, the vehicle was making an odd noise and I asked a mechanic friend to look at it. While inspecting, he stated the bearings in the alternator seized. The vehicle is now not functional, Hyundai Customer Care cannot provide a possible date for the recall to be remedied. This recall has been going on now since November 2020 and is unresolved. I am without a vehicle due to this and have not been provided any possible timeline when the issue may be resolved.

ENGINE AND ENGINE COOLINGMar 2021

TL* THE CONTACT OWNS A 2009 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LIBERTY HYUNDAI (305 NJ-17, MAHWAH, NJ 07430, (201)529-2400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ENGINEFeb 2021

TL* THE CONTACT OWNS A 2009 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS STARTED TO DIM AS THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A SERVICE CENTER HOWEVER, THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE ALTERNATOR DUE TO OIL LEAKAGE FROM THE ENGINE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) WHICH SHE LINKED TO THE FAILURE. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.

AIR BAGS,UNKNOWN OR OTHERMar 2020

1. THE HORN WON'T WORK WHEN YOU PUSH THE HORN 3 TO 4 TIMES IT KEEPS BLOWING THE FUSE 15A . I REPLACE THE RELAY SWITCH AND IT STILL BLOWS THE 15A GUESS. 2. I. STARTED UP MY CAR DROVE THROUGH MY NEIGHBORHOOD ABOUT 10 MILES PER HOUR AND THE AIRBAG LIGHT CAME ON FOR NO REASON ON THE DASHBOARD AND WON'T CUT OFF. I HAD 1 PASSENGER IN THE FRONT SEAT, WHEN THIS HAPPEN AND IT STILL TAYS ON EVEN WHEN BY MYSELF,

ELECTRICAL SYSTEM,UNKNOWN OR OTHERJun 2019

PASSENGER MIRROR BURNED. BROUGHT TO HYNDAI, THEY DIDNT KNOW WHAT CAUSED IT NOR CAN GIVE AN ANSWER TO.CANT SEE TO PASS AND GET OVER. DOOR LOCK FAILURE ON DRIVERS DOOR AND KEY LOCKONG. WILL UNLOCK DOORS BUT WILL NOT LOCK. CAR HAS BEEN IN SHOP 10 DAYS. MULTABLE DONTKNOW ANSWER

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINEMar 2018

AROUND SEPT. 2017, WHILE IN MOTION ON CITY STREET. VEHICLE'S 2 WARNING LIGHTS TURNED ON, 1ST WAS CHECK ENGINE, THEN NOT LONG AFTER THAT OIL WARNING LIGHTS. LUCKILY I WASN'T TO FAR FROM HOME THAT THE VEHICLE DIDN'T STOP RUNNING AND MADE IT HOME. SO WHEN I GOT HOME I TOLD MY HUSBAND ABOUT IT. BEFORE CHECKING ENGINE COMPARTMENT HE NOTICED OIL DRIPPING AND COOLANT DRIPPING UNDER THE CAR DOWN TO THE GROUND. AND IT WAS A LOT OF SPILLAGE THAT IT EMPTY BOTH OIL AND COOLANT FROM CAR. HE OPENED HOOD ENGINE COMPARTMENT TO CHECK THE LEVEL OF OIL AND FIND'S IT WAS LOW OF OIL. AT THE SAME TIME HE NOTICED OIL LEAKAGE COMING FROM THE VALVE COVER SECTION, LEAKING DOWN TO ALTERNATOR AND COVERED WITH OIL. AFTER THAT HE VISUALLY CHECKED THE RADIATOR AND THERE WAS NO COOLANT, IT WAS EMPTY. SO SINCE THEN I NEVER RAN THE CAR OR WAS OUT OF SERVICE. I WAS TOO BUSY BACK THEN AND NO MONEY TO GET IT FIX. LUCKILY I HAVE ANOTHER CAR TO GET AROUND WITH. SO JUST RECENTLY, A FRIEND MENTIONED TO GO ONLINE AND CHECKED TO SEE IF ANY RECALL FOR THIS VEHICLE'S PROBLEM OR MAKE A COMPLAIN. HOPEFULLY IT'S A MANUFACTURE'S PROBLEM AND WILL LIKE A RESPOND, SO I CAN GET THIS CAR ROLLING AGAIN.

FUEL/PROPULSION SYSTEMJan 2018

CHECK ENGINE LIGHT AND P2135 CODE. 2ND OCCURRENCE. CAR ENTERS LIMP HOME MODE. OCCURRED WHILE DRIVING ON A HIGHWAY.

FUEL/PROPULSION SYSTEMOct 2017

THE FUEL GAUGE WHEN FILLING THE VEHICLE ONLY GOES TO HALF A TANK AND THEN GOES DOWN FROM THERE. IT NEVER GOES TO THE FULL POINT.

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESFeb 2017

ABS AND ESC LIGHTS ARE ON. WAS TOLD IT WAS A ABS SENSOR/HYDRAULIC ISSUE. THE PART IS $2500 THE DEALER SAYS. I FOUND SEVERAL OTHER COMPLAINS ONLINE ABOUT 2008 VERACRUZ HAVING THIS ISSUE. THE CAR ONLY HAS 50,000 MILES ON IT. *TR

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEOct 2016

PULLED INTO PARKING PLACE AND WENT TO PLACE VERACRUZ FROM DRIVE TO PARK AND IT JUMPED FORWARD A LITTLE AND GEAR SHIFT WAS LOCKED THE ESC LIGHT DID COME ON SHOWING "OFF". I WOULD NOT ALLOW ME TO SHIFT INTO PARK AND BRAKE PEDAL WAS LOCKED. I WAS ONLY ABLE TO PUT INTO NEUTRAL AND TURN VERACRUZ OFF AND APPLY EMERGENCY PARKING BRAKE. DOORS WILL OPEN BUT WILL NOT TURN ENGINE OVER. LIGHTS FLASH AS IF BUT WILL NOT START. THERE IS NO DASHBOARD LIGHTS TO INDICATE ANYTHING WRONG, THE ESC LIGHT WENT AWAY. I WAS PULLING INTO PARKING SPOT AND NOT DRIVING DOWN THE ROAD. MY VIN IS NOT IN RECALL BUT SHOULD BE LOOKED INTO. *TR

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESApr 2015

THE ABS LIGHT, ESC LIGHT, TRACTION CONTROL LIGHT AND AWD LIGHT ALL ILLUMINATED. THE DEALERSHIP TRIED TWICE TO DIAGNOSE THE PROBLEM, BUT COULD NOT LOCATE ANY CODES FOR IT. THE THIRD TIME THE ISSUE AROSE, THE DEALER DECIDED THAT THERE IS AN ISSUE WITH THE ABS SENSOR. THE VEHICLE IS A 2008 VERACRUZ PURCHASED IN MAY 2009. I WAS TOLD THAT THE VEHICLE WAS JUST PAST THE WARRANTY PERIOD AND THAT HYUNDAI WOULD NOT COVER THIS ITEM. IT APPEARS THAT THIS IS BECOMING A COMMON PROBLEM WITH THIS VEHICLE, AS THERE HAVE BEEN AT LEAST 15 COMPLAINTS ON THE NHTSA SITE AND MANY MORE LISTED IN THE HYUNDAI FORUMS ONLINE. PLEASE INVESTIGATE THIS ISSUE AND SEE IF A RECALL IS WARRANTED. THANK YOU. *TR

1 InjuryENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKESOct 2014

DRIVING ON INTERSTATE 1-285 TAKING EXIT 7 TO WALMART WHEN ALL DASH BOARD LIGHTS SUCH AS BATTERY LIGHT, ABS, CRUISE, STARTING FLICKERING AND SUDDENLY CAR JUST SHUT OFF WHILE IN MOTION. WHILE CAR SHUT OFF IT WAS STILL ROLLING AND CAR WOULD NOT SHIFT IN PARK, BRAKES AND STEERING WHEEL LOCKED, AND KEY WOULD NOT RELEASE FROM IGNITION. IF I HADN'T TOLD MY COUSIN TO JUMP OUT, MY FAMILY AND I WOULD HAVE CRASHED IN THE BACK OF A PARKED CAR AT WALMART. THE CONSUMER STATED BOTH BRAKE LIGHTS AS WELL AS THE HEADLIGHTS HAD TO BE REPLACED TWICE. UPDATED 12/02/14

ELECTRICAL SYSTEMAug 2014

TL* THE CONTACT OWNS A 2009 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.

Showing 20 of 659 total NHTSA complaints. Source: NHTSA Complaints Database

Check the exact car

Before you buy, check the exact Hyundai Veracruz

These pages show model-year patterns across 7 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.

The basics

How to read this data

Complaints, recalls, investigations — here’s what each number actually tells you about a used Hyundai Veracruz, in plain English.

01

What is an NHTSA Complaint?

An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Hyundai Veracruz has 659 complaints on record across 7 model years.

02

What is a Safety Recall?

A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Hyundai Veracruz has 30 recall campaigns in the NHTSA database.

03

What Are Crash Complaints?

Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 14 of the Hyundai Veracruz's 659 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.

04

How Is the Reliability Verdict Calculated?

The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.

05

Why Do Newer Years Have Fewer Complaints?

Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.

06

Fleet Data vs. Individual VIN

Everything on this page reflects aggregated data across all Hyundai Veracruz vehicles on the road — not any specific car. Two Hyundai Veracruz vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.

07

What Are NHTSA Investigations?

When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Hyundai Veracruz has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.

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By state

Check a Hyundai Veracruz by state

Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Hyundai Veracruz.

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Research more

Keep researching before you buy

Compare brands and categories, then check the exact car's history by VIN.

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Hyundai Veracruz reliability — frequently asked questions

Is the Hyundai Veracruz reliable?

Poor. The Hyundai Veracruz has 659 NHTSA owner complaints and 30 recall campaigns across model years. A commonly reported issue area is ELECTRICAL SYSTEM. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.

Which Hyundai Veracruz years to avoid?

Years with the most NHTSA complaints: 2010 (89 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.

What are the most common Hyundai Veracruz problems?

Top reported issues: ELECTRICAL SYSTEM (185 complaints); ENGINE (178 complaints); ENGINE AND ENGINE COOLING (153 complaints).

Does the Hyundai Veracruz have recalls?

Yes — 30 NHTSA recall campaigns have been issued for the Hyundai Veracruz. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.

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