Before you buy
This 2024 Hyundai Santa Cruz has 34 NHTSA complaints β top issue: Transmission / Drivetrain.
A model-year pattern isn't the car in front of you. Check this exact VIN for accidents, open recalls, odometer rollback, and salvage titles.
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2024 Hyundai Santa Cruz Fuel Economy
β EPA Official DataEPA-rated fuel economy across 3 2024 Hyundai Santa Cruz trim configurations. The median figure is shown; range reflects all available trims.
Source: EPA FuelEconomy.gov. Figures reflect EPA lab testing; real-world results vary by driving style, load, and conditions. 3 trims analysed.
2024 Hyundai Santa Cruz Safety Ratings
NHTSA 5-Star Program4 variants tested β showing 2024 Hyundai Santa Cruz PU/CC AWD Early ReleaseOfficial crash test results from the NHTSA 5-Star Safety Ratings program. Stars reflect government-conducted tests; higher is safer.
Overall
16.4% rollover risk
Frontal Crash
Side Crash
Rollover
16.4% probability
Source: NHTSA 5-Star Safety Ratings. Ratings are based on government crash tests and may not reflect all trim levels.
Based on NHTSA complaint data, the 2024 Hyundai Santa Cruz has 34 owner complaints, 3 crash-related complaints, and 1 recall campaign on record. The most frequently reported component is Transmission / Drivetrain. NHTSA reliability signal: Severe Issues.
- Make
- Hyundai
- Model
- Santa Cruz
- Model year
- 2024
- NHTSA owner complaints
- 34
- Crash-related complaints
- 3
- Safety recall campaigns
- 1
- Top reported component
- Transmission / Drivetrain
- Reliability signal
- Severe Issues
- EPA MPG combined
- 23
- EPA MPG city / highway
- 21 / 25
- Fuel type
- Regular Gasoline
- NHTSA overall safety rating
- 5/5 stars
- NHTSA frontal crash rating
- 5/5 stars
- NHTSA side crash rating
- 5/5 stars
- NHTSA rollover rating
- 4/5 stars
- Electronic stability control
- Standard
Common problems
Most common 2024 Hyundai Santa Cruz problems
Top owner-reported complaint areas and where they often appear.
Transmission / Drivetrain
Engine Problems
Unintended Acceleration
Complaint patterns center on Transmission / Drivetrain, Engine Problems, Unintended Acceleration. Use these as a pre-purchase inspection guide, then verify recall and damage history on the specific VIN.
Buyer verdict
Should you buy a used 2024 Hyundai Santa Cruz?
This HYUNDAI SANTA CRUZ year shows a meaningful number of reported issues, so buyers should only proceed after a careful records review and inspection.
Model-year complaint trends can reveal recurring trouble spots before you spend money on inspections, financing, or repairs.
May Suit
This year may suit buyers who prioritize complete maintenance records and pass a pre-purchase inspection.
May Want to Avoid
Buyers who want a lower-risk ownership profile may prefer comparing nearby model years before committing.
Pre-purchase
What to check before buying a used 2024 Hyundai Santa Cruz
Inspection Focus
- Inspect the most frequently reported complaint components on this model year
- Confirm recall repairs were completed and documented
- Check for accident damage, title brands, and mileage inconsistencies on the exact VIN
Before You Close the Deal
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Check the exact car
Shortlist with model-year data. Decide with the exact VIN.
Before buying a used 2024 Hyundai Santa Cruz, run a VIN history report to verify accidents, title brands, odometer records, theft checks, and open recalls for the exact vehicle.
AI verdict
What the complaint data suggests
Editorial interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology
The HYUNDAI SANTA CRUZ has 34 NHTSA complaints and 1 recalls on record. 3 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
Recall context: 1 recall campaign are on record, so recall completion status should be confirmed on the exact VIN before purchase.
- 34 total complaints filed with NHTSA
- 1 federal recall campaign
- 3 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Full breakdown
All 2024 Hyundai Santa Cruz complaints by category
Every owner-reported complaint category filed with NHTSA for the 2024 Hyundai Santa Cruz. Use this as a pre-purchase inspection checklist.
| Component | Complaints | Crashes | Fires | Avg Mileage | Volume |
|---|---|---|---|---|---|
| Transmission / Drivetrain | 11 | 1 | β | β | |
| Engine Problems | 6 | β | β | β | |
| Unintended Acceleration | 5 | β | β | β | |
| Fuel/Propulsion System | 4 | β | β | β | |
| Uncategorized Issues | 4 | β | β | β | |
| Brake System | 2 | β | β | β | |
| Forward Collision Avoidance: AEB | 2 | β | β | β | |
| Lane Departure | 2 | β | β | β | |
| Back Over Prevention | 2 | β | β | β | |
| Steering Defects | 2 | β | β | β | |
| Airbag Malfunctions | 2 | 2 | β | β | |
| Suspension Failures | 1 | β | β | β | |
| Equipment | 1 | β | β | β | |
| Seat Belt Issues | 1 | 1 | β | β | |
| Structural Problems | 1 | β | β | β | |
| Tire Issues | 1 | β | β | β | |
| Headlight/Taillight Failures | 1 | β | β | β | |
| Electrical Faults | 1 | β | β | β |
Source: NHTSA Complaints Database. Complaint counts may exceed total complaints because one report can span multiple categories.
In their words
Real owner complaints
Read what owners actually reported to NHTSA for the 2024 Hyundai Santa Cruz. Type a keyword (e.g. βtransmissionβ, βstallingβ, βbrakesβ) to filter.
Contact owns 2024 Honda Santa Cruz. The contact stated while driving 45 mph on the highway vehicle wasn't responding while accelerator pedal was depressed. The contact stated there was no warning lights on vehicle before incident happen and that contact had to turn off and on theβ¦
On [XXX], while I was travelling South on [XXX] in Washington, while towing. My Emergency Brake/Forward Collision Avoidance system activated. Very briefly but enough to give me a shock. There was no reason for this to be activated, traffic was moving along, no one was closely β¦
My issue is that the lane keeping system was much too sensitive. I would be riding at highway speeds and the car would pull suddenly to the right or left. This was an intermittent problem but when I took it in wanting an adjustment to the system to make it less sensitive, I was tβ¦
WHILE DRIVING ON I-81 UP A STEEP GRADE, TRUCK SUFFERED A SUDDEN POWER LOSS, WITH SPEED DROPPING TO 35 MPH FROM 65 MPH. ATTEMPTS TO REGAIN SPEED FAILED AND IT FELT LIKE TRUCK DOWNSHIFTED TO A LOWER GEAR. 35 MPH CONTINUED UNTIL I DECIDED TO USE TRUCK CRUISE CONTROL TO ATTEMPT TO β¦
I was at a stop sign leave a store and I started going again and when I got to 15 mph it like it went into neutral and I thought maybe I hit shifter in neutral but didn't and I went to go again did same thing but then jump into next gear got cat home I bought this car brand new Iβ¦
I purchased the vehicle in September of 2025 I called and sent text message to Palmer Hyundai of Mobile to report an issue with forward Collision System (please note Photos and document would not attach so i sent an email to VSH@DOT.GOV. 02/08/2025. The issue was reported at theβ¦
Very strong fuel smell coming from parked vehicle after filling the Gas Tank. After driving 40 miles to remove approximately 1/4 of a the Tank, fumes are gone. 1/06/2026: Took Truck to closest Dealership. Burlington Hyundai Nj and they had it for 3 days. (The Tank was not Full) aβ¦
Sporadically, when shifting from first to second gear, the engine/transmission will stall, causing a loss of power for several seconds. This is generally when pulling away from a stop sign/light into traffic. I picked a single date below, but this continually happens from time β¦
Upon starting the vehicle is doesn't act normal and when placed In drive it feels like brakes are applied and it doesn't want to hardly move even when pressing the throttle all the way down. This has also happens a couple times when at a stop and have to pull over and turn the veβ¦
The contact owns a 2024 Hyundai Santa Cruz. The contact stated that after coming to a complete stop and then accelerating, there was an abnormal, creaking sound coming from the suspension. There was no warning light illuminated. The vehicle was taken to a dealer, and the contact β¦
As I was attempting to accelerate at a stop light, once I got to 10mph I lost all power and the vehicle appeared to be in neutral, even though it was in gear. The engine just revved and would not go any faster. It appeared that the transmission just completely slipped out of geaβ¦
The contact owns a 2024 Hyundai Santa Cruz. The contact stated that while in the process of towing the vehicle on a tow dolly, the contact attempted to steer the steering wheel to verify that the steering wheel was locked, but the steering wheel was not locked and could be turnedβ¦
Vehicle seems to not go into park at times and then coasts forward.
We purchased our 2024 Santa Cruz [XXX]. On [XXX] the Santa Cruz we purchased from Korum Hyundai Dealership died on the highway as my husband and I were heading to town through the mountains. We had to roll to the side of the road as the Santa Cruz just lost all power and would β¦
On [XXX] my car would not run with a half a tank of gas and 776 miles ,I allied Hyundai towing and had it towed to the nearest dealer in Springfield pa and it sat down a week or more before they looked at it ,after that they finally called and stated there was sugar in my tank ,β¦
The sun roof exploded in an upward projection while traveling 65mph with driver window slightly open. Glass everywhere with tiny glass slivers inbedded in my right hand and cheeck. Heard slight popping noise just prior to glass failure. Headed to dealership on 3/3/2025. Found othβ¦
See attached document for complaint.
On one occasion on interstate at highway speed during summer, dry conditions I was driving at approximately 60 mph and was not accelerating while maintaining average pace in traffic. For no apparent reason the engine lost all power. I was forced to drift over in a hazardous manneβ¦
On 2 separate occasions on the highway at 55+ miles per hour during daylight dry conditions summer temperature the following safety hazard occurred; A car approached the rear of my 2024 hyundai santa crux night 2.5L. while on the highway. The approaching car likely at 25β and clβ¦
Driver 1 will be the Hyundai Santa Cruz traveling northbound on [XXX] at [XXX] . Driver 2 crossed [XXX] 1 directly in front of my vehicle causing extensive damage to the vehicle as well as injuries to the occupants. Vehicle 1 was [XXX] months old at the time. NO AIRBAGS DEPLOYβ¦
Source: NHTSA Complaints Database. Real owner reports for the 2024 Hyundai Santa Cruz.
Safety recalls
2024 Hyundai Santa Cruz recalls
1 campaignNHTSA recall campaigns for the 2024 Hyundai Santa Cruz. 1 recall campaign are on record, so recall completion status should be confirmed on the exact VIN before purchase. Recalls are free to fix at authorized dealers, but completion status must be verified on the exact VIN.
STEERING:ELECTRIC POWER ASSIST SYSTEM
Research more
Keep researching before you buy
Compare brands and categories, then check the exact car's history by VIN.
Questions
2024 Hyundai Santa Cruz buying FAQ
Buyer-focused answers based on real NHTSA complaint and recall data for this model year.
Is the 2024 Hyundai Santa Cruz reliable?βΎ
Severe Issues. NHTSA currently shows 34 owner complaints, 3 crash-related complaints, and 1 recall campaign for this model year. This HYUNDAI SANTA CRUZ year shows a meaningful number of reported issues, so buyers should only proceed after a careful records review and inspection. Treat this as a model-year signal, then verify the exact vehicle's condition and history before purchase.
What are the most common problems with the 2024 Hyundai Santa Cruz?βΎ
#1: Transmission / Drivetrain (11 complaints). #2: Engine Problems (6 complaints). #3: Unintended Acceleration (5 complaints)
At what mileage do problems start on the 2024 Hyundai Santa Cruz?βΎ
Mileage data is not available or insufficient for this model year.
How safe is the 2024 Hyundai Santa Cruz?βΎ
Complaint data is not the same as crash-test scoring, but it does highlight possible risk patterns. For the 2024 Hyundai Santa Cruz, NHTSA complaints include 3 crash-related reports and 0 fire reports out of 34 total complaints. 3 injury reports are also on file. For controlled crash-test ratings, check nhtsa.gov/ratings.
Does the 2024 Hyundai Santa Cruz have any recalls?βΎ
Yes. 1 NHTSA recall campaign affect the 2024 Hyundai Santa Cruz. A major recall area is STEERING:ELECTRIC POWER ASSIST SYSTEM. 1 recall campaign are on record, so recall completion status should be confirmed on the exact VIN before purchase. Always verify open recalls by VIN because completion status varies by vehicle.
Should I buy a 2024 Hyundai Santa Cruz?βΎ
This HYUNDAI SANTA CRUZ year shows a meaningful number of reported issues, so buyers should only proceed after a careful records review and inspection. Model-year complaint trends can reveal recurring trouble spots before you spend money on inspections, financing, or repairs. Pay extra attention to Transmission / Drivetrain during inspection. Before committing, run a VIN history report to verify accidents, title brands, odometer records, and recall completion for the exact car.
Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinSpector AI.
Wider context: See the full Hyundai Santa Cruz reliability report with year-by-year comparison.
Owner Reliability Rating
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Ratings are based on owner experience and are separate from NHTSA data shown above.
Before you buy
Check the exact vehicle history before you buy
Model-year complaints and recalls reveal patterns. A VIN report confirms whether the exact car has accident history, title brands, mileage issues, or open recalls.