2020 Chevrolet Impala Problems
Used CHEVROLET IMPALA shoppers should review this model-year complaint and recall record before making an offer. Based on 13 real NHTSA owner complaints, with Uncategorized Issues the most reported area.
Before you buy
This 2020 Chevrolet Impala has 13 NHTSA complaints — top issue: Uncategorized Issues.
A model-year pattern isn't the car in front of you. Check this exact VIN for accidents, open recalls, odometer rollback, and salvage titles.
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2020 Chevrolet Impala Fuel Economy
✓ EPA Official DataEPA-rated fuel economy across 2 2020 Chevrolet Impala trim configurations. The median figure is shown; range reflects all available trims.
Source: EPA FuelEconomy.gov. Figures reflect EPA lab testing; real-world results vary by driving style, load, and conditions. 2 trims analysed.
2020 Chevrolet Impala Safety Ratings
NHTSA 5-Star ProgramOfficial crash test results from the NHTSA 5-Star Safety Ratings program. Stars reflect government-conducted tests; higher is safer.
Overall
12.1% rollover risk
Frontal Crash
Side Crash
Rollover
12.1% probability
Source: NHTSA 5-Star Safety Ratings. Ratings are based on government crash tests and may not reflect all trim levels.
Based on NHTSA complaint data, the 2020 Chevrolet Impala has 13 owner complaints, 2 crash-related complaints, and 0 recall campaigns on record. The most frequently reported component is Uncategorized Issues. NHTSA reliability signal: Severe Issues.
- Make
- Chevrolet
- Model
- Impala
- Model year
- 2020
- NHTSA owner complaints
- 13
- Crash-related complaints
- 2
- Safety recall campaigns
- 0
- Top reported component
- Uncategorized Issues
- Reliability signal
- Severe Issues
- EPA MPG combined
- 22
- EPA MPG city / highway
- 18 / 28
- Fuel type
- Regular Gasoline
- NHTSA overall safety rating
- 5/5 stars
- NHTSA frontal crash rating
- 5/5 stars
- NHTSA side crash rating
- 5/5 stars
- NHTSA rollover rating
- 4/5 stars
- Electronic stability control
- Standard
Common problems
Most common 2020 Chevrolet Impala problems
Top owner-reported complaint areas and where they often appear.
Uncategorized Issues
Electrical Faults
Steering Defects
Complaint patterns center on Uncategorized Issues, Electrical Faults, Steering Defects. Use these as a pre-purchase inspection guide, then verify recall and damage history on the specific VIN.
Buyer verdict
Should you buy a used 2020 Chevrolet Impala?
This CHEVROLET IMPALA year appears to have a comparatively lighter NHTSA complaint footprint, but buyers should still verify condition vehicle-by-vehicle.
Model-year complaint trends can reveal recurring trouble spots before you spend money on inspections, financing, or repairs.
May Suit
This year may suit buyers who prioritize complete maintenance records and pass a pre-purchase inspection.
May Want to Avoid
Buyers who want a lower-risk ownership profile may prefer comparing nearby model years before committing.
Pre-purchase
What to check before buying a used 2020 Chevrolet Impala
Inspection Focus
- Inspect the most frequently reported complaint components on this model year
- Confirm recall repairs were completed and documented
- Check for accident damage, title brands, and mileage inconsistencies on the exact VIN
Before You Close the Deal
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Check the exact car
Shortlist with model-year data. Decide with the exact VIN.
Before buying a used 2020 Chevrolet Impala, run a VIN history report to verify accidents, title brands, odometer records, theft checks, and open recalls for the exact vehicle.
AI verdict
What the complaint data suggests
Editorial interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology
The CHEVROLET IMPALA has 13 NHTSA complaints and 0 recalls on record. 2 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
Recall context: No recalls are currently on record in this dataset, but buyers should still verify recall status by VIN because campaigns can be added later.
- 13 total complaints filed with NHTSA
- 0 federal recall campaigns
- 2 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Full breakdown
All 2020 Chevrolet Impala complaints by category
Every owner-reported complaint category filed with NHTSA for the 2020 Chevrolet Impala. Use this as a pre-purchase inspection checklist.
| Component | Complaints | Crashes | Fires | Avg Mileage | Volume |
|---|---|---|---|---|---|
| Uncategorized Issues | 5 | — | — | — | |
| Electrical Faults | 3 | — | — | — | |
| Steering Defects | 3 | — | — | — | |
| Transmission / Drivetrain | 2 | — | — | — | |
| Airbag Malfunctions | 2 | 2 | — | — | |
| Seat Belt Issues | 1 | — | — | — | |
| Lane Departure | 1 | — | — | — | |
| Visibility/Wiper | 1 | — | — | — | |
| Engine Problems | 1 | — | — | — | |
| Fuel/Propulsion System | 1 | — | — | — | |
| Structural Problems | 1 | — | — | — | |
| Seat-Related Issues | 1 | — | — | — | |
| Headlight/Taillight Failures | 1 | — | — | — |
Source: NHTSA Complaints Database. Complaint counts may exceed total complaints because one report can span multiple categories.
In their words
Real owner complaints
Read what owners actually reported to NHTSA for the 2020 Chevrolet Impala. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.
Seatbelt warning and blinkers have no sound warnings and driver side blind spot warning are not working
2020 Chevrolet Impala Premier purchased July, 2015, mileage: + or - 12 miles I started having hard steering and made several trips to the dealer while under warranty and the dealer could not gen an OBD reading and no on dash reading. Right after the warranty was up and at 5,322 …
I Took My Car To Castle Villa Park On July 8 2025 And Explained To Tony That Check My Car In That It Sound As If It Was A Hub Bearing My Car Was Dropped Off At 7:00 AM Until Around 1:00PM I Was Told I Need A Tire To See If It Was My Hub Bearing Which Didn’t Make Sense To Me So I …
I purchased this vehicle in a CHEVY DEALERSHIP in palatine, IL. [XXX]. 50k miles a chevy impala around 38k total with taxes and all. A month later I had to pay 200 for a diagnostic at the dealership to check an issue with the steering. They said nothing was wrong with it and it w…
The contact's friend owned a 2020 Chevrolet Impala E. The contact stated that while her friend was driving at 25 MPH and approaching a curve, he inadvertently lost control of the vehicle. As a result, the vehicle left the roadway, rolled, and came to a complete stop with all fou…
The back window is leaking and water is getting all on my trunk and ruining my items. Ford did not do a good job of sealing the windows.
I was driving down the highway in anchorage ak I heard a loud bang like a gunshot , when the vehicle was inspected I was told basically Evap, fuel system , fans , electrical , Cadillac converter exploded was the loud bang ! Serious issues have caused the vehicle to be inoperable …
As I was driving my car in the interstate the car started making noises and began to shake and then it stop driving normally. I did my best to move to the curve and then called a towing truck to get the car. The car transmission stopped working properly. I conducted an analysi…
I was in a car accident on June 20, 2023. I was stopped in traffic and was hit in the rear and pushed into the vehicle in front of me. The air bags detonated but did not deploy. The steering wheel and both front seat side air bags had some coming but the airbag did not deploy.
While driving the RPMs decrease while the speeding is increasing. At time you can feel the car slow down when pushing the accelerator and then it slightly jumps forward. The car can be going 75mphs and the RPMs will be between 0 and 1. This also causes it to lag.
The contact owns a 2020 Chevrolet Impala. The contact stated that upon parking the vehicle, the "Power Steering - Drive with Care" message appeared on the instrument panel. The contact then attempted to reverse out of the driveway and excessive force was needed to steer the vehic…
The air conditioner tube was off inside the vehicle and caused massive leaking in the carpets. Causing mold to grow excessively under the floor mats, in the carpets, under the seats, etc. Which as a result led to electrical issues. It’s being looked into by a senior member at GM …
The contact rented a 2020 Chevrolet Impala. The contact stated that the headlamps failed to produce adequate lighting while driving. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not n…
Source: NHTSA Complaints Database. Real owner reports for the 2020 Chevrolet Impala.
Safety recalls
2020 Chevrolet Impala recalls
0 campaignsNHTSA recall campaigns for the 2020 Chevrolet Impala. No recalls are currently on record in this dataset, but buyers should still verify recall status by VIN because campaigns can be added later. Recalls are free to fix at authorized dealers, but completion status must be verified on the exact VIN.
No NHTSA recalls were found for this model year. Recalls can be added at any time — confirm open-recall status on the exact VIN or at nhtsa.gov/recalls.
Research more
Keep researching before you buy
Compare brands and categories, then check the exact car's history by VIN.
Questions
2020 Chevrolet Impala buying FAQ
Buyer-focused answers based on real NHTSA complaint and recall data for this model year.
Is the 2020 Chevrolet Impala reliable?▾
Severe Issues. NHTSA currently shows 13 owner complaints, 2 crash-related complaints, and 0 recall campaigns for this model year. This CHEVROLET IMPALA year appears to have a comparatively lighter NHTSA complaint footprint, but buyers should still verify condition vehicle-by-vehicle. Treat this as a model-year signal, then verify the exact vehicle's condition and history before purchase.
What are the most common problems with the 2020 Chevrolet Impala?▾
#1: Uncategorized Issues (5 complaints). #2: Electrical Faults (3 complaints). #3: Steering Defects (3 complaints)
At what mileage do problems start on the 2020 Chevrolet Impala?▾
Mileage data is not available or insufficient for this model year.
How safe is the 2020 Chevrolet Impala?▾
Complaint data is not the same as crash-test scoring, but it does highlight possible risk patterns. For the 2020 Chevrolet Impala, NHTSA complaints include 2 crash-related reports and 0 fire reports out of 13 total complaints. 1 injury reports are also on file. For controlled crash-test ratings, check nhtsa.gov/ratings.
Does the 2020 Chevrolet Impala have any recalls?▾
No NHTSA recall campaigns were found for the 2020 Chevrolet Impala in the current data. Always verify with a VIN check as recalls can be added at any time.
Should I buy a 2020 Chevrolet Impala?▾
This CHEVROLET IMPALA year appears to have a comparatively lighter NHTSA complaint footprint, but buyers should still verify condition vehicle-by-vehicle. Model-year complaint trends can reveal recurring trouble spots before you spend money on inspections, financing, or repairs. Pay extra attention to Uncategorized Issues during inspection. Before committing, run a VIN history report to verify accidents, title brands, odometer records, and recall completion for the exact car.
Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinSpector AI.
Wider context: See the full Chevrolet Impala reliability report with year-by-year comparison.
Owner Reliability Rating
Rate the 2020 Chevrolet Impala based on your ownership experience.
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Ratings are based on owner experience and are separate from NHTSA data shown above.
Before you buy
Check the exact vehicle history before you buy
Model-year complaints and recalls reveal patterns. A VIN report confirms whether the exact car has accident history, title brands, mileage issues, or open recalls.