Head-to-head reliability

Tesla Model X vs Toyota Camry

How the Tesla Model X and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.

Tesla Model X3,096 complaints · 111 recalls
Toyota Camry2,083 complaints · 28 recalls Fewer issues per year

Based on NHTSA owner-complaint & recall records

Which should you buy?

Toyota Camry averages fewer NHTSA complaints per year. Tesla Model X has 3,096 complaints and 111 recalls on record; Toyota Camry has 2,083 complaints and 28 recalls. Source: NHTSA owner complaints.

The numbers

Side-by-side NHTSA record

Lower is better in every category. The highlighted cell is the stronger result.

CategoryTesla Model XToyota Camry
Total complaintsAll model years combined3,0962,083 Better
Safety recallsFederal recall campaigns11128 Better
Crash reportsCrash-related complaints379177 Better
Complaints per yearAveraged across model years309.6208.3 Better
Reported injuriesTied to owner complaints413161 Better
Reported deathsTied to owner complaints2601 Better

Source: NHTSA owner complaints & recall records.

What actually goes wrong

The problems owners report

The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.

Tesla Model X

  1. 01SUSPENSION716
  2. 02ELECTRICAL SYSTEM693
  3. 03UNKNOWN OR OTHER671
  4. 04STEERING430
  5. 05FORWARD COLLISION AVOIDANCE388
In owners' words — SUSPENSION

The failure involves the rear suspension system, specifically suspected rear control arm / suspension linkage play, which caused severe misalignment (rear toe out of specification). The vehicle is available for inspection upon request. This defect created a s…

I continue to experience accelerated severe rear tire wear since my original purchase of this car new in February 2022 on both rear tires (275/45R20). The car has had the alignment specifications confirmed by Tesla. Yet I have had to replace two sets of rear…

Toyota Camry

  1. 01POWER TRAIN385
  2. 02UNKNOWN OR OTHER332
  3. 03ENGINE309
  4. 04SERVICE BRAKES288
  5. 05ELECTRICAL SYSTEM233
In owners' words — POWER TRAIN

The contact owned a 2023 Toyota Camry. The contact stated that while driving at approximately 30 MPH there would be a loud noise emitting from the rear-end of the vehicle that seemed as if the vehicle was running rough. The contact stated that while being idl…

My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a…

Official recalls

Safety recalls on record

Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.

Tesla Model X — 111 recalls

Electrical System — Adas — Autonomous/Self Driving — Software
#22V037000

The defect: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first c…

The risk: Failing to stop at a stop sign can increase the risk of a crash.

The fix: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Te…

Electrical System — Adas — Autonomous/Self Driving — Software
#23V838000Dec 2023

The defect: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope…

The risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there ma…

The fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

Electrical System
#23V679000Nov 2023

The defect: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake…

The risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.

The fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.

Steering — Steering Wheel/Handle Bar
#23V743000Mar 2023

The defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

The risk: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

The fix: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is…

Toyota Camry — 28 recalls

Wheels — Lugs/Nuts/Bolts/Studs
#23V432000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.

The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.

The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…

Seats
#24V128000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…

Air Bags — Sensor — Occupant Classification
#23V865000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…

The risk: An air bag that does not deploy during a crash increases the risk of injury.

The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…

Seats
#24V128000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…

Year by year

Which model years to avoid

Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.

YearTesla Model XToyota Camry
2026597
202514140
20242346
202319160
202212257
2021117154
2020369264
2019365388
2018705729
20171185148
Years to scrutinize: the 2017 Tesla Model X drew the most complaints (1,185); the 2018 Toyota Camry drew the most (729). Inspect these model years especially closely.

Check the actual car

Comparing models is smart. Checking the VIN is essential.

Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Tesla Model X or Toyota Camry in front of you — accident history, open recalls and title records.

Go deeper

Full reliability reports

Tesla Model X vs Toyota Camry — comparison facts
Comparison
Tesla Model X vs Toyota Camry
Tesla Model X total complaints
3,096
Toyota Camry total complaints
2,083
Tesla Model X total recalls
111
Toyota Camry total recalls
28
Tesla Model X avg complaints/year
309.6
Toyota Camry avg complaints/year
208.3
More reliable overall
Toyota Camry
Tesla Model X top complaint area
SUSPENSION
Toyota Camry top complaint area
POWER TRAIN