Head-to-head reliability
RAM Promaster CITY vs Honda Accord
How the RAM Promaster CITY and Honda Accord compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
RAM Promaster CITY averages fewer NHTSA complaints per year. RAM Promaster CITY has 234 complaints and 19 recalls on record; Honda Accord has 2,653 complaints and 38 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | RAM Promaster CITY | Honda Accord |
|---|---|---|
| Total complaintsAll model years combined | 234 Better | 2,653 |
| Safety recallsFederal recall campaigns | 19 Better | 38 |
| Crash reportsCrash-related complaints | 5 Better | 127 |
| Complaints per yearAveraged across model years | 29.3 Better | 265.3 |
| Reported injuriesTied to owner complaints | 2 Better | 106 |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
RAM Promaster CITY
- 01ENGINE78
- 02ELECTRICAL SYSTEM69
- 03POWER TRAIN57
- 04UNKNOWN OR OTHER22
- 05EXTERIOR LIGHTING18
“"NEEDS TO BE EXTENDED." THE AMERICAN AUTOMAKER HAS ANNOUNCED THAT CERTAIN 2011-2013 MODEL YEAR VEHICLES WILL GET WARRANTY EXTENSIONS BECAUSE THE LEFT CYLINDER HEADS MIGHT CRACK. CHRYSLER WILL EXTEND THE ENGINE WARRANTY ON THE LEFT-SIDE CYLINDER HEAD TO 10 YEA…”
“The contact owns a 2016 Ram Promaster 1500. The contact stated that while driving at various speeds, the vehicle would make abnormal grinding sounds. There were no warning lights illuminated. The vehicle was taken to the dealer and test-driven. The contact wa…”
Honda Accord
- 01ELECTRICAL SYSTEM584
- 02UNKNOWN OR OTHER495
- 03FORWARD COLLISION AVOIDANCE494
- 04ENGINE452
- 05SERVICE BRAKES341
“This vehicle is experiencing an aggressive, heat-accelerated hardware degradation of the central capacitive screen assembly commonly identified as ghost glitching, culminating in a total crash of the primary graphic interface and touch controller hardware. Wh…”
“Component Affected: Electrical System / Vehicle Speed Control / Forward Visibility / Navigation / Infotainment Description of Safety Hazard: I am experiencing a severe, highly unpredictable, and dangerous hardware defect involving the factory infotainment sys…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
RAM Promaster CITY — 19 recalls
The defect: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "T…
The risk: If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.
The fix: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.
The defect: Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Feder…
The risk: An unsecured child restraint system can increase the risk of injury during a crash.
The fix: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for thi…
The defect: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
The risk: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
The fix: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
The defect: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.
The risk: A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.
The fix: Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-14…
Honda Accord — 38 recalls
The defect: Honda (America Honda Motor Co.) is recalling certain 2023 Civic, Acura RDX, Acura Integra, and 2022 Honda Accord vehicles. A ball valve in the vehicle stability assist (VSA) modulator may leak brake fluid, which can result in unintended vehicle movement when the brake hold feature is engaged or an…
The risk: Unintended vehicle movement or an unexpected increase in brake pedal travel can increase the risk of a crash or injury.
The fix: Dealers will replace the VSA modulator, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are OEJ, XEK, AEY, XEX and OEW.
The defect: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura R…
The risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
The fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls ar…
The defect: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV,…
The risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The fix: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansi…
The defect: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022…
The risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
The fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH,…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | RAM Promaster CITY | Honda Accord |
|---|---|---|
| 2022 | 2 | 231 |
| 2021 | 5 | 221 |
| 2020 | 1 | 349 |
| 2019 | 5 | 667 |
| 2018 | 1 | 114 |
| 2017 | 76 | 532 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific RAM Promaster CITY or Honda Accord in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- RAM Promaster CITY vs Honda Accord
- RAM Promaster CITY total complaints
- 234
- Honda Accord total complaints
- 2,653
- RAM Promaster CITY total recalls
- 19
- Honda Accord total recalls
- 38
- RAM Promaster CITY avg complaints/year
- 29.3
- Honda Accord avg complaints/year
- 265.3
- More reliable overall
- RAM Promaster CITY
- RAM Promaster CITY top complaint area
- ENGINE
- Honda Accord top complaint area
- ELECTRICAL SYSTEM