Head-to-head reliability
RAM 3500 vs Chevrolet Silverado
How the RAM 3500 and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
RAM 3500 averages fewer NHTSA complaints per year. RAM 3500 has 1,718 complaints and 86 recalls on record; Chevrolet Silverado has 7,916 complaints and 100 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | RAM 3500 | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 1,718 Better | 7,916 |
| Safety recallsFederal recall campaigns | 86 Better | 100 |
| Crash reportsCrash-related complaints | 48 Better | 229 |
| Complaints per yearAveraged across model years | 171.8 Better | 791.6 |
| Reported injuriesTied to owner complaints | 31 Better | 159 |
| Reported deathsTied to owner complaints | 1 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
RAM 3500
- 01SERVICE BRAKES916
- 02ELECTRICAL SYSTEM291
- 03POWER TRAIN221
- 04HYDRAULIC185
- 05VEHICLE SPEED CONTROL158
“Shortly after purchasing a new 2026 Ram 3500 in January 2026, the vehicle began displaying multiple safety warnings simultaneously while driving. Warning indicators included Check Engine, ABS, Brake, Traction Control, Electronic Stability Control, Forward Col…”
“2026 Ram 3500 with <2700 miles. The trailer brakes are not applied appropriately when using the brake pedal, even though it will brake appropriately (with 1 of 3 trailers) while squeezing the manual override. This includes all brake levels (1-10 gain). When t…”
Chevrolet Silverado
- 01ENGINE2,358
- 02POWER TRAIN2,257
- 03ELECTRICAL SYSTEM1,456
- 04SERVICE BRAKES1,200
- 05UNKNOWN OR OTHER840
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
“At approximately 3,000 miles, the engine began making a loud knocking noise that became progressively worse while driving. The truck was diagnosed as needing a complete engine replacement. No warning lights, no check engine light, nothing. For someone inexper…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
RAM 3500 — 86 recalls
The defect: Chrysler (FCA US, LLC) is recalling certain 2026 Ram 3500, 3500 Cab Chassis, 2500, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. The instrument panel may display an incorrect brake system warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
The risk: An incorrect warning light can fail to alert the driver to critical safety information, increasing the risk of a crash.
The fix: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed September 9, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 79C.
The defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the re…
The risk: An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
The fix: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification N…
The defect: Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights…
The risk: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
The fix: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. V…
The defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply…
The risk: An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
The fix: Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk: An engine stall increases the risk of a crash.
The fix: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires an…
The risk: Driving with underinflated tires can increase the risk of a crash.
The fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owne…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | RAM 3500 | Chevrolet Silverado |
|---|---|---|
| 2026 | 24 | 82 |
| 2025 | 39 | 136 |
| 2024 | 41 | 498 |
| 2023 | 17 | 425 |
| 2022 | 187 | 1310 |
| 2021 | 62 | 915 |
| 2020 | 112 | 831 |
| 2019 | 134 | 1977 |
| 2018 | 794 | 589 |
| 2017 | 308 | 1153 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific RAM 3500 or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- RAM 3500 vs Chevrolet Silverado
- RAM 3500 total complaints
- 1,718
- Chevrolet Silverado total complaints
- 7,916
- RAM 3500 total recalls
- 86
- Chevrolet Silverado total recalls
- 100
- RAM 3500 avg complaints/year
- 171.8
- Chevrolet Silverado avg complaints/year
- 791.6
- More reliable overall
- RAM 3500
- RAM 3500 top complaint area
- SERVICE BRAKES
- Chevrolet Silverado top complaint area
- ENGINE