Head-to-head reliability
RAM 3500 vs Chevrolet Silverado
How the RAM 3500 and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
RAM 3500 averages fewer NHTSA complaints per year. RAM 3500 has 1,660 complaints and 86 recalls on record; Chevrolet Silverado has 3,959 complaints and 100 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | RAM 3500 | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 1,660 Better | 3,959 |
| Safety recallsFederal recall campaigns | 86 Better | 100 |
| Crash reportsCrash-related complaints | 46 Better | 90 |
| Complaints per yearAveraged across model years | 166.0 Better | 395.9 |
| Reported injuriesTied to owner complaints | 30 Better | 77 |
| Reported deathsTied to owner complaints | 1 | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
RAM 3500
- 01SERVICE BRAKES880
- 02ELECTRICAL SYSTEM276
- 03POWER TRAIN216
- 04HYDRAULIC168
- 05VEHICLE SPEED CONTROL157
“Shortly after purchasing a new 2026 Ram 3500 in January 2026, the vehicle began displaying multiple safety warnings simultaneously while driving. Warning indicators included Check Engine, ABS, Brake, Traction Control, Electronic Stability Control, Forward Col…”
“Hello, I am formally documenting a serious safety incident involving my recently purchased 2026 Dodge Ram 3500 Tradesman 6.7L dually, purchased from Towbin Dodge in [XXX] , on May 9, 2026. On May 13, 2026—only five days after purchase—we were operating the tr…”
Chevrolet Silverado
- 01ENGINE1,205
- 02POWER TRAIN1,131
- 03ELECTRICAL SYSTEM815
- 04SERVICE BRAKES616
- 05UNKNOWN OR OTHER449
“Truck has less than 1800 miles. Was at a stop light and the vehicle started shaking and making metal tin rattling sounds. Stopped for gas, started the vehicle all noises went away. Got onto the freeway and about 1 mile down the road the truck lost power at 70…”
“November 28th 2025 we were coming down Logan canyon in Utah at 50 miles an hour when i was passing another vehicle on the left I felt a hard shift and a prompt came on the dash that said reduced acceleration. So as I was passing the vehicle I was pulling in f…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
RAM 3500 — 86 recalls
The defect: Chrysler (FCA US, LLC) is recalling certain 2026 Ram 3500, 3500 Cab Chassis, 2500, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. The instrument panel may display an incorrect brake system warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
The risk: An incorrect warning light can fail to alert the driver to critical safety information, increasing the risk of a crash.
The fix: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed September 9, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 79C.
The defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the re…
The risk: An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
The fix: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification N…
The defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the re…
The risk: An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
The fix: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification N…
The defect: Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights…
The risk: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
The fix: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. V…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado EV and GMC Sierra EV electric vehicles. After experiencing an electronic stability control (ESC) system malfunction, the ESC malfunction warning light may not illuminate on the next key cycle. As such, these vehicles fail to com…
The risk: An indicator light that does not illuminate may fail to warn the driver of an ESC system issue, increasing the risk of a crash.
The fix: The EBCM software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed October 15, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020, or G…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yuko…
The risk: Front or rear wheel lockup increases the risk of a crash.
The fix: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters are expected to be mailed June 22, 2026. Ow…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | RAM 3500 | Chevrolet Silverado |
|---|---|---|
| 2026 | 18 | 54 |
| 2025 | 34 | 117 |
| 2024 | 35 | 0 |
| 2023 | 14 | 58 |
| 2022 | 184 | 1210 |
| 2021 | 61 | 0 |
| 2020 | 112 | 0 |
| 2019 | 134 | 1943 |
| 2018 | 767 | 577 |
| 2017 | 301 | 0 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific RAM 3500 or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- RAM 3500 vs Chevrolet Silverado
- RAM 3500 total complaints
- 1,660
- Chevrolet Silverado total complaints
- 3,959
- RAM 3500 total recalls
- 86
- Chevrolet Silverado total recalls
- 100
- RAM 3500 avg complaints/year
- 166.0
- Chevrolet Silverado avg complaints/year
- 395.9
- More reliable overall
- RAM 3500
- RAM 3500 top complaint area
- SERVICE BRAKES
- Chevrolet Silverado top complaint area
- ENGINE