Head-to-head reliability

Mercury Mystique vs FORD F 150

How the Mercury Mystique and FORD F 150 compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.

Mercury Mystique65 complaints · 5 recalls Fewer issues per year
FORD F 15011,157 complaints · 144 recalls

Based on NHTSA owner-complaint & recall records

Which should you buy?

Mercury Mystique averages fewer NHTSA complaints per year. Mercury Mystique has 65 complaints and 5 recalls on record; FORD F 150 has 11,157 complaints and 144 recalls. Source: NHTSA owner complaints.

The numbers

Side-by-side NHTSA record

Lower is better in every category. The highlighted cell is the stronger result.

CategoryMercury MystiqueFORD F 150
Total complaintsAll model years combined65 Better11,157
Safety recallsFederal recall campaigns5 Better144
Crash reportsCrash-related complaints8 Better324
Complaints per yearAveraged across model years65.0 Better1115.7
Reported injuriesTied to owner complaints6 Better287
Reported deathsTied to owner complaints0 Better1

Source: NHTSA owner complaints & recall records.

What actually goes wrong

The problems owners report

The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.

Mercury Mystique

  1. 01STRUCTURE18
  2. 02VISIBILITY11
  3. 03ENGINE AND ENGINE COOLING8
  4. 04AIR BAGS8
  5. 05FUEL SYSTEM7
In owners' words — STRUCTURE

THE CONSUMER STATED THAT THE VINYL OF THE DASHBOARD WAS SEPARATING FROM THE DASHBOARD AND THIS WOULD RESULT IN POOR VISIBILITY. *AK THE VENT BOWED AND HAD COME OUT AND CAUSED THE VINYL TO PULL AWAY FROM THE DASH. THE CONSUMER WAS TOLD THAT THE PROBLEM WAS DUE…

AT 17,000 GLUE FAILED TOO HOLD PADDED COVERING IN PLACE,AT THIS TIME FIXED BY DEALERSHIP DESCRIBED AS DESIGN FLAW. AT 32,000 DASH FELL APART AGAIN. THIS TIME WAS TOLD WE FIXED IT ONCE DO NOT HAVE TOO AGAIN,BUT WOULD REPAIR FOR APPROXIMATELY $1000.00. I AM A W…

FORD F 150

  1. 01POWER TRAIN3,503
  2. 02ELECTRICAL SYSTEM2,058
  3. 03UNKNOWN OR OTHER1,383
  4. 04EXTERIOR LIGHTING1,150
  5. 05ENGINE829
In owners' words — POWER TRAIN

I started noticing hard and delayed shifts from 7th into 8th gear. My RPM's were not increasing when this happened, and then on a very crowded major road I lost all power, vehicle shut off and drifted, then started up and jerked again very hard. This failure…

I am filing a safety complaint regarding the transmission in my 2019 Ford F-150 equipped with the 5.0L V8 and 10-speed automatic transmission. My vehicle currently has approximately 88,000 miles. The transmission began experiencing abnormal shifting, includin…

Official recalls

Safety recalls on record

Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.

Mercury Mystique — 5 recalls

Suspension
#08E033000

The defect: FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS…

The risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE B…

The fix: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.

Service Brakes, Hydraulic
#06E022000

The defect: CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE M…

The risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

The fix: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Equipment — Other — Labels
#99V361000

The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN INCORRECT LABEL WAS INSTALLED ON THE DRIVER SIDE REAR DOOR. THIS LABEL CONTAINS INSTRUCTIONS FOR THE ACTIVATION OF THE CHILDPROOF SAFETY LOCKS.

The risk: THE OPERATOR OF THE VEHICLE MAY BELIEVE THE CHILDPROOF SAFETY LOCK WAS ACTIVATED WHEN IT WAS NOT, POTENTIALLY ALLOWING THE DOOR TO BE OPENED FROM THE INSIDE.

The fix: OWNERS WILL BE PROVIDED WITH A REPLACEMENT LABEL AND INSTALLATION INSTRUCTIONS.

Seat Belts
#00V228001

The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHIC…

The risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

The fix: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN…

FORD F 150 — 144 recalls

Exterior Lighting — Headlights
#20V097000

The defect: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from…

The risk: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.

The fix: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.

Electrical System — 12v/24v/48v Battery — Cables
#19V805000Dec 2019

The defect: Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and br…

The risk: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.

The fix: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The re…

Engine
#18V894000

The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causin…

The risk: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.

The fix: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford…

Seats — Front Assembly — Recliner
#19V633000

The defect: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also…

The risk: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

The fix: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's num…

Check the actual car

Comparing models is smart. Checking the VIN is essential.

Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Mercury Mystique or FORD F 150 in front of you — accident history, open recalls and title records.

Go deeper

Full reliability reports

Mercury Mystique vs FORD F 150 — comparison facts
Comparison
Mercury Mystique vs FORD F 150
Mercury Mystique total complaints
65
FORD F 150 total complaints
11,157
Mercury Mystique total recalls
5
FORD F 150 total recalls
144
Mercury Mystique avg complaints/year
65.0
FORD F 150 avg complaints/year
1115.7
More reliable overall
Mercury Mystique
Mercury Mystique top complaint area
STRUCTURE
FORD F 150 top complaint area
POWER TRAIN