Head-to-head reliability
Mercury Milan vs Toyota Camry
How the Mercury Milan and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Toyota Camry averages fewer NHTSA complaints per year. Mercury Milan has 2,575 complaints and 44 recalls on record; Toyota Camry has 2,128 complaints and 31 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Mercury Milan | Toyota Camry |
|---|---|---|
| Total complaintsAll model years combined | 2,575 | 2,128 Better |
| Safety recallsFederal recall campaigns | 44 | 31 Better |
| Crash reportsCrash-related complaints | 97 Better | 181 |
| Complaints per yearAveraged across model years | 429.2 | 212.8 Better |
| Reported injuriesTied to owner complaints | 47 Better | 163 |
| Reported deathsTied to owner complaints | 1 | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Mercury Milan
- 01AIR BAGS787
- 02SERVICE BRAKES587
- 03STEERING349
- 04VEHICLE SPEED CONTROL259
- 05POWER TRAIN250
“(TAKATA RECALL). THEY RECOMMEND YOU DO NOT HAVE PASSENGERS IN THE FRONT SEAT OF THIS VEHICLE DUE TO ACTIVE RECALL OF THE FRONT PASSENGER SIDE AIRBAG. THIS RECALL WAS IN 2017. IT IS UNACCEPTABLE THAT THEY HAVE NOT FIXED THIS ISSUE AS OF TODAY. IT IS NOT REASON…”
“TAKATA RECALL- AFTER PURCHASING MY VEHICLE I FOUND OUT THAT THE CAR WAS IN A FEW PREVIOUS ACCIDENTS WHERE THE AIR BAGS WERE DEPLOYED. ON THE PASSENGER SIDE, WHICH IS THE RECALLED SIDE, I AM WORRIED ABOUT IT EXPLODING AS MY RECALL STATED. MY RECALL ALSO STATED…”
Toyota Camry
- 01POWER TRAIN391
- 02UNKNOWN OR OTHER340
- 03ENGINE312
- 04SERVICE BRAKES290
- 05ELECTRICAL SYSTEM241
“The vehicle allows the engine to be turned off, key removed, while the vehicle is still in drive with no warning lights or sounds. I have tested and the vehicle can roll away. Complained to the toyota dealership and they said the service tech consulted with t…”
“I have a 2024 Toyota Camry with a ua80 transmission and started having problems around 92000 miles and I'm starting to have a lot more at 109,000 miles which is a little ridiculous for a transmission that is way too early very concerned for my safety on a pre…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Mercury Milan — 44 recalls
The defect: Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to…
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The fix: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for th…
The defect: Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not c…
The risk: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
The fix: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary.…
The defect: Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to…
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The fix: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for th…
The defect: Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Maria…
The risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall an…
Toyota Camry — 31 recalls
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Mercury Milan or Toyota Camry in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Mercury Milan vs Toyota Camry
- Mercury Milan total complaints
- 2,575
- Toyota Camry total complaints
- 2,128
- Mercury Milan total recalls
- 44
- Toyota Camry total recalls
- 31
- Mercury Milan avg complaints/year
- 429.2
- Toyota Camry avg complaints/year
- 212.8
- More reliable overall
- Toyota Camry
- Mercury Milan top complaint area
- AIR BAGS
- Toyota Camry top complaint area
- POWER TRAIN