Head-to-head reliability
Mazda CX 9 vs Toyota Camry
How the Mazda CX 9 and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Mazda CX 9 averages fewer NHTSA complaints per year. Mazda CX 9 has 502 complaints and 11 recalls on record; Toyota Camry has 2,083 complaints and 28 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Mazda CX 9 | Toyota Camry |
|---|---|---|
| Total complaintsAll model years combined | 502 Better | 2,083 |
| Safety recallsFederal recall campaigns | 11 Better | 28 |
| Crash reportsCrash-related complaints | 21 Better | 177 |
| Complaints per yearAveraged across model years | 50.2 Better | 208.3 |
| Reported injuriesTied to owner complaints | 15 Better | 161 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Mazda CX 9
- 01ENGINE259
- 02UNKNOWN OR OTHER78
- 03ELECTRICAL SYSTEM49
- 04SERVICE BRAKES45
- 05POWER TRAIN45
“This complaint refers to Mazda and it's dealer refusal to properly execute the warranty work under the SSPD5 Valve Stem Seal Class Action Campaign and does not follow the Court's approval of the final Settlement Agreement. I assert that Mazda and it's dealer…”
“THE MAZDA CX-9 UNCOMMANDED ENGINE ACCELERATION REPORTED HEREIN DID NOT RESULT IN ANY DAMAGE PRIMARILY BECAUSE IT COMMENCED SEVERAL SECONDS AFTER I BEGAN LIGHT BRAKING WHILE APPROACHING A RED TRAFFIC LIGHT. MY IMMEDIATE RESPONSE WAS TO INCREASE BRAKE PRESSURE;…”
Toyota Camry
- 01POWER TRAIN385
- 02UNKNOWN OR OTHER332
- 03ENGINE309
- 04SERVICE BRAKES288
- 05ELECTRICAL SYSTEM233
“The contact owned a 2023 Toyota Camry. The contact stated that while driving at approximately 30 MPH there would be a loud noise emitting from the rear-end of the vehicle that seemed as if the vehicle was running rough. The contact stated that while being idl…”
“My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Mazda CX 9 — 11 recalls
The defect: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle S…
The risk: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
The fix: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for th…
The defect: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle S…
The risk: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
The fix: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for th…
The defect: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
The risk: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
The fix: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
The defect: Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.
The risk: A detached tire tread can decrease vehicle stability and increase the risk of a crash.
The fix: Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Ma…
Toyota Camry — 28 recalls
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Mazda CX 9 | Toyota Camry |
|---|---|---|
| 2023 | 12 | 60 |
| 2022 | 9 | 57 |
| 2021 | 36 | 154 |
| 2020 | 19 | 264 |
| 2019 | 52 | 388 |
| 2018 | 125 | 729 |
| 2017 | 61 | 148 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Mazda CX 9 or Toyota Camry in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Mazda CX 9 vs Toyota Camry
- Mazda CX 9 total complaints
- 502
- Toyota Camry total complaints
- 2,083
- Mazda CX 9 total recalls
- 11
- Toyota Camry total recalls
- 28
- Mazda CX 9 avg complaints/year
- 50.2
- Toyota Camry avg complaints/year
- 208.3
- More reliable overall
- Mazda CX 9
- Mazda CX 9 top complaint area
- ENGINE
- Toyota Camry top complaint area
- POWER TRAIN