Head-to-head reliability
JEEP Grand Cherokee vs Chevrolet Silverado
How the JEEP Grand Cherokee and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
JEEP Grand Cherokee vs Chevrolet Silverado: Over 10 years, the Jeep averaged 332 complaints per year with 174 crash-related, while the Silverado averaged 511 complaints per year with 117 crash-related. Both have about 100 recalls. Source: NHTSA owner complaints.
The picture
Is the JEEP Grand Cherokee or Chevrolet Silverado more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
JEEP Grand Cherokee
The Jeep Grand Cherokee is a popular SUV that, over the past decade, has generated an average of 332 complaints per year to NHTSA. Electrical system issues dominate, with 1,177 complaints, often involving hybrid-electric malfunctions, loud engine noises, and warning lights that stay on. Engine problems are also common, including sudden loss of propulsion at highway speeds. With 96 recalls and 174 crash-related complaints, it's a vehicle that demands careful inspection before purchase.
Chevrolet Silverado
The Chevrolet Silverado is a full-size pickup that has averaged 511 complaints per year over the last decade, with engine and power train issues leading the list. Owners report serious problems like sudden loss of braking, unintended shifting into neutral, and diesel particulate filter soot accumulation. With 100 recalls and 117 crash-related complaints, it's a truck that requires thorough checking, especially of the engine and braking systems.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | JEEP Grand Cherokee | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 3,319 Better | 5,105 |
| Safety recallsFederal recall campaigns | 96 Better | 100 |
| Crash reportsCrash-related complaints | 174 | 117 Better |
| Complaints per yearAveraged across model years | 331.9 Better | 510.5 |
| Reported injuriesTied to owner complaints | 122 | 104 Better |
| Reported deathsTied to owner complaints | 2 | 1 Better |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
JEEP Grand Cherokee
- 01ELECTRICAL SYSTEM1,177
- 02ENGINE705
- 03UNKNOWN OR OTHER687
- 04POWER TRAIN449
- 05SERVICE BRAKES321
Owners frequently report hybrid-electric system malfunctions, including loud engine noises, failure of hybrid or electric modes, and persistent fuel/oil refresh warnings. These issues can leave the vehicle undrivable and may require costly dealer repairs.
Complaints include sudden loss of propulsion at highway speeds, often requiring towing, and engine noises linked to hybrid system faults. Such failures pose a serious safety risk and can strand drivers.
Drivers describe strange thumps and shudders at various speeds, which dealers sometimes dismiss as normal. These symptoms can indicate underlying transmission or driveline problems that worsen over time.
Although less frequent than electrical issues, brake complaints exist. Owners may experience reduced braking performance, which is critical for safety and should be inspected immediately.
“See attached document for complaint. This letter is to fo rmally notify you of my vehicle's fai lure to conform to the express warranties under the Ill inois Lemon Law, and to demand compensation. The vehicle had a significant defect that was not, and r bel i…”
“There is a serious malfunction between the hybrid and electric systems. The engine is making a loud noise, and neither the hybrid nor electric mode functions properly. In addition, the fuel and oil refresh warning remains on, even after refueling. These issue…”
Chevrolet Silverado
- 01ENGINE1,698
- 02POWER TRAIN1,453
- 03ELECTRICAL SYSTEM982
- 04SERVICE BRAKES691
- 05UNKNOWN OR OTHER542
Owners report severe engine issues, including diesel particulate filter soot accumulation requiring dealer service, and engine pinging sounds followed by loss of power. These can lead to expensive repairs and unsafe driving conditions.
Complaints include sudden shifting into neutral while driving, even at low speeds, which can cause loss of control. This is a serious safety concern that warrants immediate attention.
Reports describe sudden loss of normal braking, with a firm pedal but ineffective stopping, and loss of motive power along with inoperable brakes and steering. These are critical safety failures.
Braking problems are frequently reported, including reduced braking effectiveness and complete loss of normal braking. Such issues can lead to crashes and should be addressed before purchase.
“I purchased the 2026 Chevrolet Silverado with a 6.2L motor "new" from the dealer with 5700 miles on XXX. Roughly a month and 2500 miles later, my family and I were in the vehicle, 750 miles from home, returning from a vacation to [XXX] from the [XXX]/[XXX] ar…”
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
JEEP Grand Cherokee — 96 recalls
The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Veh…
The defect: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
The risk: A vehicle fire can increase the risk of injury.
The fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of…
The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the…
The risk: Delayed air bag deployment during a crash increases the risk of injury.
The fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number…
The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Veh…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently…
The risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevr…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
The risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
The fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-4…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertentl…
The risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact…
The defect: General Motors, LLC (GM) is recalling certain 2023-2024 GMC Hummer EV pick up, 2024 GMC Hummer EV SUV, and 2024 Chevrolet Silverado EV vehicles. The left or right front seat belt buckle attachment bolts may not be tightened properly.
The risk: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing the risk of injury during a crash.
The fix: Dealers will tighten the left and right front seat belt buckle attachment bolts, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact GMC customer service at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 /…
Buyer analysis
JEEP Grand Cherokee or Chevrolet Silverado: which should you buy?
The Jeep Grand Cherokee has fewer complaints per year (about 332) compared to the Chevrolet Silverado (about 511). However, both have significant safety-related complaints, so the difference in frequency doesn't necessarily mean one is safer. Buyers should focus on the specific failure patterns and inspect accordingly.
Key differences
- The Jeep Grand Cherokee has fewer complaints per year (332 vs. 511) but more crash-related complaints (174 vs. 117) and injuries (122 vs. 104).
- Electrical system issues dominate Jeep complaints, often tied to hybrid malfunctions, while Silverado complaints are led by engine and power train problems.
- Silverado owners report sudden loss of braking and unintended shifting into neutral, while Jeep owners report sudden loss of propulsion and hybrid system failures.
- Both have around 100 recalls, but the specific recall subjects differ: Jeep recalls often involve propulsion system and traction battery, while Silverado recalls include tailgate latches and brake fluid warning sensors.
- Check for any signs of hybrid system malfunction, such as warning lights, unusual noises, or failure to switch between electric and gas modes.
- Test drive at highway speeds to detect sudden loss of propulsion or strange thumps/shudders that may indicate power train issues.
- Inspect for engine issues like excessive soot accumulation in diesel models or pinging sounds that could precede power loss.
- Test the brakes thoroughly and check for any history of sudden loss of braking or unintended shifting into neutral.
Before you buy
- Obtain a full vehicle history report and check for any open recalls on both models.
- Have a certified mechanic inspect the electrical and hybrid systems on the Jeep, and the engine, transmission, and brakes on the Silverado.
- During a test drive, pay attention to any warning lights, unusual noises, or changes in braking and acceleration.
- Ask the seller for maintenance records, especially for hybrid system repairs on the Jeep or diesel particulate filter services on the Silverado.
- Verify that all safety recalls have been addressed by checking the NHTSA website with the VIN.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | JEEP Grand Cherokee | Chevrolet Silverado |
|---|---|---|
| 2026 | 45 | 98 |
| 2025 | 70 | 150 |
| 2024 | 240 | 0 |
| 2023 | 381 | 0 |
| 2022 | 366 | 1340 |
| 2021 | 401 | 934 |
| 2020 | 234 | 0 |
| 2019 | 365 | 1992 |
| 2018 | 853 | 591 |
| 2017 | 364 | 0 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific JEEP Grand Cherokee or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- JEEP Grand Cherokee vs Chevrolet Silverado
- JEEP Grand Cherokee total complaints
- 3,319
- Chevrolet Silverado total complaints
- 5,105
- JEEP Grand Cherokee total recalls
- 96
- Chevrolet Silverado total recalls
- 100
- JEEP Grand Cherokee avg complaints/year
- 331.9
- Chevrolet Silverado avg complaints/year
- 510.5
- More reliable overall
- JEEP Grand Cherokee
- JEEP Grand Cherokee top complaint area
- ELECTRICAL SYSTEM
- Chevrolet Silverado top complaint area
- ENGINE