Head-to-head reliability
Isuzu NPR XD vs Chevrolet Silverado
How the Isuzu NPR XD and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Isuzu NPR XD vs Chevrolet Silverado: Over 10 years, the Isuzu NPR XD has 0 complaints and 15 recalls, while the Chevrolet Silverado has 5,105 complaints and 100 recalls. The Silverado also has 117 crash-related complaints and 104 injuries. The Isuzu shows far fewer reported issues, but both have recalls. Source: NHTSA owner complaints.
The picture
Is the Isuzu NPR XD or Chevrolet Silverado more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Isuzu NPR XD
The Isuzu NPR XD is a commercial truck, so it's typically used for work rather than personal transport. Over 10 years, it has zero owner complaints on file, which suggests that when problems occur, they may be handled through recalls or warranty rather than reported to NHTSA. However, it has 15 recalls, including electrical wiring and suspension issues, so buyers should verify that recall repairs have been completed. Overall, the lack of complaints could mean fewer reported problems, but the recalls indicate potential safety defects that need attention.
Chevrolet Silverado
The Chevrolet Silverado is a full-size pickup used for both personal and work duties. It has a high volume of owner complaints—over 5,100 in 10 years—with the most common issues in the engine, power train, electrical system, and brakes. Many complaints describe serious problems like sudden loss of braking, engine failure, and transmission issues, sometimes at low mileage. With 100 recalls and 117 crash-related complaints, buyers should be aware of these patterns and check for open recalls.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Isuzu NPR XD | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 0 Better | 5,105 |
| Safety recallsFederal recall campaigns | 15 Better | 100 |
| Crash reportsCrash-related complaints | 0 Better | 117 |
| Complaints per yearAveraged across model years | 0.0 Better | 510.5 |
| Reported injuriesTied to owner complaints | 0 Better | 104 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Isuzu NPR XD
No component data available.
Recalls for electrical wiring issues suggest potential problems with wiring harnesses or connections that could lead to electrical failures. Buyers should have the wiring inspected and confirm recall repairs.
Recalls for rear leaf spring U-bolts indicate possible failures that could affect vehicle stability and load handling. This is critical for a work truck that may carry heavy loads.
A recall under 'Equipment' could involve various non-specific components, such as accessories or safety equipment. Buyers should check the recall details to ensure any affected parts have been fixed.
Chevrolet Silverado
- 01ENGINE1,698
- 02POWER TRAIN1,453
- 03ELECTRICAL SYSTEM982
- 04SERVICE BRAKES691
- 05UNKNOWN OR OTHER542
Owners report engine problems like rough running, loss of power, and diesel particulate filter issues, sometimes at low mileage. These can lead to costly repairs and unsafe driving conditions.
Complaints include sudden shifting into neutral and transmission failures, which can cause loss of control. This is a major safety concern and can be expensive to fix.
Reports of braking loss and engine pinging with loss of motive power indicate electrical faults that can disable critical systems. These issues can happen without warning and increase crash risk.
Owners describe sudden, severe loss of braking where the pedal remains firm but braking is ineffective. This is a severe safety defect that requires immediate attention.
“I purchased the 2026 Chevrolet Silverado with a 6.2L motor "new" from the dealer with 5700 miles on XXX. Roughly a month and 2500 miles later, my family and I were in the vehicle, 750 miles from home, returning from a vacation to [XXX] from the [XXX]/[XXX] ar…”
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Isuzu NPR XD — 15 recalls
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018 Isuzu NPR and 2019 Isuzu NPR-HD and NPR-XD vehicles. These vehicles have a brake switch and nylon retainer that may not have been properly secured into the steel brake pedal assembly bracket.
The risk: If the brake switch and nylon retainer are not properly secured, the switch can detach from the bracket causing the brake lights to illuminate whether or not brake pedal is depressed, the shift interlock will not operate and the accelerato…
The fix: Isuzu has notified owners, and dealers will inspect the seating of the retainer, and re-seat the retainer clip or replace the retainer clip, if necessary, free of charge. The recall began on April 24, 2018. Owners may contact Isuzu custome…
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tig…
The risk: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
The fix: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's numb…
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed o…
The risk: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
The fix: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638…
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of m…
The risk: An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
The fix: Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deem…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently…
The risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevr…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
The risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
The fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-4…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertentl…
The risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact…
The defect: General Motors, LLC (GM) is recalling certain 2023-2024 GMC Hummer EV pick up, 2024 GMC Hummer EV SUV, and 2024 Chevrolet Silverado EV vehicles. The left or right front seat belt buckle attachment bolts may not be tightened properly.
The risk: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing the risk of injury during a crash.
The fix: Dealers will tighten the left and right front seat belt buckle attachment bolts, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact GMC customer service at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 /…
Buyer analysis
Isuzu NPR XD or Chevrolet Silverado: which should you buy?
The Isuzu NPR XD has far fewer reported issues per year (0 complaints/year vs. 510.5 for the Silverado), but it does have 15 recalls. The Silverado's high complaint volume and crash-related reports suggest a higher likelihood of encountering problems. In practice, the Isuzu may be less likely to leave you stranded, but both require careful recall checks.
Key differences
- The Isuzu NPR XD has 0 owner complaints and 15 recalls, while the Silverado has 5,105 complaints and 100 recalls.
- Silverado complaints frequently mention engine, power train, and brake failures that can cause loss of control; Isuzu complaints are absent, but recalls cover wiring and suspension.
- The Silverado has 117 crash-related complaints and 104 injuries, whereas the Isuzu has none reported.
- Isuzu recalls focus on electrical and suspension components; Silverado recalls include tailgate latches, steering, and brake fluid warnings.
- Check for open recalls on electrical wiring and rear leaf spring U-bolts; ensure they have been repaired.
- Inspect the rear suspension for any signs of loose or broken U-bolts, especially if the truck has been used for heavy loads.
- Test drive for any hesitation, pinging, or loss of power that could indicate engine issues.
- Check for brake performance and any warning lights related to the braking system; complaints describe sudden loss of braking.
Before you buy
- Obtain a vehicle history report and check for open recalls on both models using the NHTSA VIN lookup.
- For the Isuzu, inspect the electrical wiring and rear suspension components for signs of wear or damage.
- For the Silverado, have a mechanic check the engine, transmission, and brakes, and scan for any stored trouble codes.
- Test drive both vehicles under various conditions, including braking and acceleration, to detect any unusual behavior.
- Ask the seller for maintenance records and confirm that all recall repairs have been completed.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Isuzu NPR XD | Chevrolet Silverado |
|---|---|---|
| 2026 | 0 | 98 |
| 2025 | 0 | 150 |
| 2024 | 0 | 0 |
| 2023 | 0 | 0 |
| 2022 | 0 | 1340 |
| 2021 | 0 | 934 |
| 2020 | 0 | 0 |
| 2019 | 0 | 1992 |
| 2018 | 0 | 591 |
| 2017 | 0 | 0 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Isuzu NPR XD or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Isuzu NPR XD vs Chevrolet Silverado
- Isuzu NPR XD total complaints
- 0
- Chevrolet Silverado total complaints
- 5,105
- Isuzu NPR XD total recalls
- 15
- Chevrolet Silverado total recalls
- 100
- Isuzu NPR XD avg complaints/year
- 0.0
- Chevrolet Silverado avg complaints/year
- 510.5
- More reliable overall
- Isuzu NPR XD
- Chevrolet Silverado top complaint area
- ENGINE