Head-to-head reliability
Infiniti QX80 vs Chevrolet Silverado
How the Infiniti QX80 and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Infiniti QX80 averages fewer NHTSA complaints per year. Infiniti QX80 has 73 complaints and 19 recalls on record; Chevrolet Silverado has 7,787 complaints and 100 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Infiniti QX80 | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 73 Better | 7,787 |
| Safety recallsFederal recall campaigns | 19 Better | 100 |
| Crash reportsCrash-related complaints | 3 Better | 225 |
| Complaints per yearAveraged across model years | 7.3 Better | 778.7 |
| Reported injuriesTied to owner complaints | 2 Better | 150 |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Infiniti QX80
- 01ELECTRICAL SYSTEM21
- 02UNKNOWN OR OTHER20
- 03AIR BAGS10
- 04FORWARD COLLISION AVOIDANCE8
- 05VEHICLE SPEED CONTROL6
“What component or system failed or malfunctioned, and is it available for inspection upon request? Two components have failed: the infotainment/Apple CarPlay system, including the USB-C connectivity port, and the front collision detection/crash sensor system.…”
“Vehicle acting as a non conforming testing asset running in Factory Debug Mode (Unit ID: 01). This also shows and caused systemic U1000 Electrical Network Jam from an obsolete/unconfigured 2G TCU. Critical Failures: Airbags disabled showing current codes B002…”
Chevrolet Silverado
- 01ENGINE2,308
- 02POWER TRAIN2,215
- 03ELECTRICAL SYSTEM1,437
- 04SERVICE BRAKES1,193
- 05UNKNOWN OR OTHER832
“At approximately 3,000 miles, the engine began making a loud knocking noise that became progressively worse while driving. The truck was diagnosed as needing a complete engine replacement. No warning lights, no check engine light, nothing. For someone inexper…”
“Truck has less than 1800 miles. Was at a stop light and the vehicle started shaking and making metal tin rattling sounds. Stopped for gas, started the vehicle all noises went away. Got onto the freeway and about 1 mile down the road the truck lost power at 70…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Infiniti QX80 — 19 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such,…
The risk: An overloaded vehicle can increase the risk of a crash.
The fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent on…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Sa…
The risk: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
The fix: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requir…
The risk: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
The fix: Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into rever…
The risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado EV and GMC Sierra EV electric vehicles. After experiencing an electronic stability control (ESC) system malfunction, the ESC malfunction warning light may not illuminate on the next key cycle. As such, these vehicles fail to com…
The risk: An indicator light that does not illuminate may fail to warn the driver of an ESC system issue, increasing the risk of a crash.
The fix: The EBCM software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed October 15, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020, or G…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yuko…
The risk: Front or rear wheel lockup increases the risk of a crash.
The fix: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contac…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Infiniti QX80 | Chevrolet Silverado |
|---|---|---|
| 2026 | 3 | 71 |
| 2025 | 8 | 130 |
| 2024 | 2 | 490 |
| 2023 | 2 | 412 |
| 2022 | 1 | 1270 |
| 2021 | 7 | 899 |
| 2020 | 6 | 820 |
| 2019 | 19 | 1959 |
| 2018 | 8 | 584 |
| 2017 | 17 | 1152 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti QX80 or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Infiniti QX80 vs Chevrolet Silverado
- Infiniti QX80 total complaints
- 73
- Chevrolet Silverado total complaints
- 7,787
- Infiniti QX80 total recalls
- 19
- Chevrolet Silverado total recalls
- 100
- Infiniti QX80 avg complaints/year
- 7.3
- Chevrolet Silverado avg complaints/year
- 778.7
- More reliable overall
- Infiniti QX80
- Infiniti QX80 top complaint area
- ELECTRICAL SYSTEM
- Chevrolet Silverado top complaint area
- ENGINE