Head-to-head reliability
Infiniti QX60 vs Chevrolet Silverado
How the Infiniti QX60 and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Infiniti QX60 vs Chevrolet Silverado: The QX60 has 254 complaints over 10 years (25.4/yr) and 15 recalls, while the Silverado has 5,105 complaints (510.5/yr) and 100 recalls. Silverado owners report sudden power loss and brake failure, whereas QX60 issues include CVT problems and sunroof shattering. Source: NHTSA owner complaints.
The picture
Is the Infiniti QX60 or Chevrolet Silverado more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Infiniti QX60
The Infiniti QX60, a luxury three-row crossover, shows a moderate complaint rate of about 25 per year over the last decade. Owners report issues that range from engine noises and electrical gremlins to a startling sunroof explosion and transmission problems. While not as numerous as some rivals, the variety of issues suggests a vehicle that may require patience and visits to the dealer for unexpected fixes.
Chevrolet Silverado
The Chevrolet Silverado, a full-size pickup, has a much higher complaint volume, averaging over 500 per year, reflecting its popularity and widespread use. Owners frequently report serious engine and transmission failures, including sudden loss of power and braking, which can be alarming. The sheer number of complaints and recalls indicates a vehicle with significant reliability concerns that buyers should investigate thoroughly.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Infiniti QX60 | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 254 Better | 5,105 |
| Safety recallsFederal recall campaigns | 15 Better | 100 |
| Crash reportsCrash-related complaints | 12 Better | 117 |
| Complaints per yearAveraged across model years | 25.4 Better | 510.5 |
| Reported injuriesTied to owner complaints | 25 Better | 104 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Infiniti QX60
- 01ENGINE58
- 02ELECTRICAL SYSTEM52
- 03UNKNOWN OR OTHER52
- 04POWER TRAIN47
- 05SERVICE BRAKES29
Owners report engine noises shortly after purchase or service, with one 2025 model brought back within weeks due to an unidentified engine sound. This suggests potential early-life defects that could lead to costly repairs.
The vehicle may fail to start when parked, requiring a jump, and the alarm can randomly go off, as one owner experienced five dealer visits. These intermittent electrical issues can be frustrating and hard to diagnose.
The CVT transmission can fail completely, as one owner reported at 120,000 miles, with problems starting early. Another owner experienced unintended downshifting, which could be a safety concern.
The panoramic sunroof can shatter without warning, as one owner described while driving, posing a risk of injury from flying glass. This is a rare but serious defect.
“Our 2022 Infiniti QX60 was brought in at Infiniti Service Center for regular oil change. The car had 29,564 miles. After the service, I was deciding whether to take the highway or the local route. I thought of stopping by the church, so I decided to take the…”
“On Saturday, 3/22/25-vehicle lease start date for the 2025 QX60-lease from Sanford Infiniti On Saturday, 4/5/25- brought the vehicle back to Sanford Infiniti due to noise coming from the engine. According to their written paperwork, “The issue is currently un…”
Chevrolet Silverado
- 01ENGINE1,698
- 02POWER TRAIN1,453
- 03ELECTRICAL SYSTEM982
- 04SERVICE BRAKES691
- 05UNKNOWN OR OTHER542
Owners report severe engine issues, including a 6.2L motor failing within 2,500 miles of purchase, and diesel particulate filter clogging requiring dealer intervention. These can lead to breakdowns and expensive repairs.
Transmission problems are common, with one vehicle suddenly shifting into neutral while driving uphill, and another losing motive power at highway speeds. Such failures can be dangerous and leave you stranded.
Electrical faults can cause sudden loss of braking and steering, as one owner experienced at 70 mph, along with a loud pinging sound. This indicates a critical safety risk that needs immediate attention.
Brake failure is reported, with the pedal firm but braking ineffective, as described by an owner after dropping off a child. This is a serious safety concern that could lead to accidents.
“I purchased the 2026 Chevrolet Silverado with a 6.2L motor "new" from the dealer with 5700 miles on XXX. Roughly a month and 2500 miles later, my family and I were in the vehicle, 750 miles from home, returning from a vacation to [XXX] from the [XXX]/[XXX] ar…”
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Infiniti QX60 — 15 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2022 INFINITI QX60 and Nissan Pathfinder vehicles. The second-row seat track may be missing a mounting bolt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly…
The risk: A missing mounting bolt may allow the seat track to move during a crash, increasing the risk of injury.
The fix: Dealers will inspect the second-row seat track and install a new mounting bolt as necessary, free of charge. Owner notification letters were mailed April 13, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numb…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
The risk: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
The fix: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard n…
The risk: A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.
The fix: Dealers will inspect and replace the front brake caliper assemblies as necessary, free of charge. Owner notification letters were mailed May 9, 2025. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer servi…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
The risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
The fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI o…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently…
The risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevr…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
The risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
The fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-4…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertentl…
The risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact…
The defect: General Motors, LLC (GM) is recalling certain 2023-2024 GMC Hummer EV pick up, 2024 GMC Hummer EV SUV, and 2024 Chevrolet Silverado EV vehicles. The left or right front seat belt buckle attachment bolts may not be tightened properly.
The risk: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing the risk of injury during a crash.
The fix: Dealers will tighten the left and right front seat belt buckle attachment bolts, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact GMC customer service at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 /…
Buyer analysis
Infiniti QX60 or Chevrolet Silverado: which should you buy?
Based on NHTSA data, the Infiniti QX60 has far fewer complaints per year (25.4) compared to the Chevrolet Silverado (510.5), indicating a lower rate of reported issues. However, the Silverado's higher volume may reflect its larger sales, but the nature of its problems—like sudden power loss and brake failure—is more severe. In practice, the QX60 may offer a more trouble-free ownership experience, but both require careful inspection.
Key differences
- The QX60 has a much lower complaint rate (25.4/yr) than the Silverado (510.5/yr), suggesting fewer reported problems per vehicle.
- Silverado owners report sudden loss of power and braking, which are safety-critical, while QX60 issues are more about inconvenience like starting problems and sunroof shattering.
- The QX60's CVT transmission failures are a known issue, but the Silverado's engine and transmission failures can occur at very low mileage, as seen in 2026 models.
- The Silverado has a higher number of recalls (100) compared to the QX60 (15), indicating more widespread factory defects.
- Check the CVT transmission for any signs of slipping or shuddering, especially if the vehicle has over 60,000 miles.
- Inspect the panoramic sunroof for any cracks or stress marks, and be aware of the potential for sudden shattering.
- Test the brakes thoroughly, including sudden stops, to ensure they respond properly, as brake failure has been reported.
- Listen for any unusual engine noises and check for warning lights, as engine and transmission failures have occurred at low mileage.
Before you buy
- Obtain a vehicle history report and check for any open recalls on both models.
- Have a trusted mechanic perform a pre-purchase inspection, focusing on the transmission and brakes.
- Test drive at highway speeds to check for any loss of power or unusual vibrations.
- Ask for service records to see if any major repairs have been done, especially for the CVT on the QX60 or the engine on the Silverado.
- Consider purchasing an extended warranty to cover potential costly failures.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Infiniti QX60 | Chevrolet Silverado |
|---|---|---|
| 2026 | 5 | 98 |
| 2025 | 16 | 150 |
| 2024 | 19 | 0 |
| 2023 | 27 | 0 |
| 2022 | 22 | 1340 |
| 2021 | 0 | 934 |
| 2020 | 23 | 0 |
| 2019 | 37 | 1992 |
| 2018 | 38 | 591 |
| 2017 | 67 | 0 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti QX60 or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Infiniti QX60 vs Chevrolet Silverado
- Infiniti QX60 total complaints
- 254
- Chevrolet Silverado total complaints
- 5,105
- Infiniti QX60 total recalls
- 15
- Chevrolet Silverado total recalls
- 100
- Infiniti QX60 avg complaints/year
- 25.4
- Chevrolet Silverado avg complaints/year
- 510.5
- More reliable overall
- Infiniti QX60
- Infiniti QX60 top complaint area
- ENGINE
- Chevrolet Silverado top complaint area
- ENGINE