Head-to-head reliability
Infiniti QX60 vs Chevrolet Silverado
How the Infiniti QX60 and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Infiniti QX60 vs Chevrolet Silverado: The QX60 averages 26 complaints per year with 15 recalls, while the Silverado averages 823 complaints per year with 101 recalls. The Silverado also has 3 deaths and 160 injuries reported, compared to 0 deaths and 28 injuries for the QX60. Source: NHTSA owner complaints.
The picture
Is the Infiniti QX60 or Chevrolet Silverado more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Infiniti QX60
The Infiniti QX60 is a luxury three-row SUV that averages about 26 complaints per year over the past decade, with 15 recalls. Owners most often report engine and electrical problems, including no-start conditions and sudden electronic malfunctions. There are also reports of a panoramic sunroof shattering and doors locking with the key fob inside. While less frequent than the Silverado, these issues can be inconvenient and costly.
Chevrolet Silverado
The Chevrolet Silverado is a full-size pickup that generates roughly 823 complaints per year, with 101 recalls. The most common trouble spots are the engine and powertrain, with owners describing sudden engine shutdowns, transmission failures, and brake problems. Some complaints involve serious safety risks like loss of braking or unintended neutral engagement. The high volume of complaints and recalls suggests a higher likelihood of needing repairs.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Infiniti QX60 | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 263 Better | 8,227 |
| Safety recallsFederal recall campaigns | 15 Better | 101 |
| Crash reportsCrash-related complaints | 13 Better | 233 |
| Complaints per yearAveraged across model years | 26.3 Better | 822.7 |
| Reported injuriesTied to owner complaints | 28 Better | 160 |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Infiniti QX60
- 01ENGINE59
- 02ELECTRICAL SYSTEM55
- 03UNKNOWN OR OTHER53
- 04POWER TRAIN50
- 05SERVICE BRAKES31
Owners report engine-related electronic malfunctions that trigger unknown warning lights and can lead to stalling or no-start situations. This matters because a vehicle that won't start or stalls while driving can leave you stranded or in danger.
Complaints include the car failing to start after being parked and locked, requiring a jump, and then showing multiple malfunction alerts. Such electrical gremlins can be frustrating and expensive to diagnose.
Reports include a panoramic sunroof glass suddenly exploding and doors locking spontaneously with the key fob inside. These are safety and convenience concerns that could lead to injury or being locked out.
Owners describe intermittent jolting while stopping and instances where downshifting did not slow the vehicle as expected. These symptoms suggest transmission or drivetrain issues that affect drivability and control.
“Our 2022 Infiniti QX60 was brought in at Infiniti Service Center for regular oil change. The car had 29,564 miles. After the service, I was deciding whether to take the highway or the local route. I thought of stopping by the church, so I decided to take the…”
“The contact owns a 2024 Infiniti QX60. The contact stated that while driving at 35 MPH, the vehicle experienced electronic malfunctions with unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed, and it was determined t…”
Chevrolet Silverado
- 01ENGINE2,521
- 02POWER TRAIN2,347
- 03ELECTRICAL SYSTEM1,513
- 04SERVICE BRAKES1,222
- 05UNKNOWN OR OTHER858
Owners report engine shutdowns while driving, sometimes with messages like 'Return to Neutral' or 'Press Start,' as well as diesel particulate filter soot accumulation events. An engine that quits unexpectedly is a serious safety hazard.
Complaints include the vehicle suddenly going into neutral while driving slowly uphill and transmission problems that may cause loss of power. This can leave you unable to accelerate or move as intended.
Owners describe a sudden loss of normal braking with a firm brake pedal but reduced stopping power, as well as screens going blank and engine shutoff. Brake and electrical failures are critical safety issues.
Reports include severe loss of braking effectiveness and the truck shutting off completely while barely applying throttle in a parking lot. Brake problems can lead to crashes, especially at low speeds.
“I purchased the 2026 Chevrolet Silverado with a 6.2L motor "new" from the dealer with 5700 miles on XXX. Roughly a month and 2500 miles later, my family and I were in the vehicle, 750 miles from home, returning from a vacation to [XXX] from the [XXX]/[XXX] ar…”
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Infiniti QX60 — 15 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
The risk: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
The fix: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improper…
The risk: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
The fix: Dealers will replace the front driver's air bag assembly, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PD103, PD10…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2024 Pathfinder and Infiniti QX60 vehicles. The lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet. As such, these vehicles fail to comply with the requirements of Federal Motor V…
The risk: An unsecured lap belt pretensioner will not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will inspect and replace the left-side front lap seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Nissan customer service at 1-800-867-7669. O…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2022 INFINITI QX60 and Nissan Pathfinder vehicles. The second-row seat track may be missing a mounting bolt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly…
The risk: A missing mounting bolt may allow the seat track to move during a crash, increasing the risk of injury.
The fix: Dealers will inspect the second-row seat track and install a new mounting bolt as necessary, free of charge. Owner notification letters were mailed April 13, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numb…
Chevrolet Silverado — 101 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk: An engine stall increases the risk of a crash.
The fix: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires an…
The risk: Driving with underinflated tires can increase the risk of a crash.
The fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owne…
Buyer analysis
Infiniti QX60 or Chevrolet Silverado: which should you buy?
The Infiniti QX60 has far fewer complaints per year (about 26) compared to the Chevrolet Silverado (about 823), and fewer recalls (15 vs. 101). In practice, this means a QX60 owner is less likely to experience frequent repair visits, while a Silverado owner may face more trips to the dealer for a wider range of issues.
Key differences
- The Silverado has over 8,000 complaints in 10 years, while the QX60 has about 263, meaning the Silverado is reported far more often.
- Silverado complaints include serious safety issues like sudden engine shutdowns and brake loss, whereas QX60 complaints are more often electrical or no-start problems.
- The Silverado has 101 recalls versus 15 for the QX60, indicating more frequent manufacturer safety campaigns.
- QX60 owners report a panoramic sunroof shattering, a specific issue not seen in the Silverado sample.
- Check for any signs of electrical issues: test all electronics, ensure the car starts reliably after being locked, and look for warning lights.
- Inspect the panoramic sunroof for cracks or chips, and ask if it has ever been replaced due to shattering.
- Test drive at various speeds and check for sudden engine shutdowns, transmission slipping, or unintended neutral engagement.
- Pay close attention to brake performance: ensure the pedal feels normal and the truck stops without hesitation or loss of power assist.
Before you buy
- Obtain a full vehicle history report to see if recalls were addressed and if there are recurring complaints.
- Have a pre-purchase inspection by a mechanic familiar with the specific model, focusing on engine, transmission, and electrical systems.
- For the QX60, test the sunroof operation and check for any leaks or cracks.
- For the Silverado, test the brakes and transmission thoroughly, including highway driving and parking maneuvers.
- Ask the seller for maintenance records and confirm that all open recalls have been repaired.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Infiniti QX60 | Chevrolet Silverado |
|---|---|---|
| 2026 | 9 | 120 |
| 2025 | 17 | 157 |
| 2024 | 19 | 527 |
| 2023 | 27 | 450 |
| 2022 | 23 | 1390 |
| 2021 | 0 | 961 |
| 2020 | 24 | 868 |
| 2019 | 38 | 2003 |
| 2018 | 38 | 597 |
| 2017 | 68 | 1154 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti QX60 or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Infiniti QX60 vs Chevrolet Silverado
- Infiniti QX60 total complaints
- 263
- Chevrolet Silverado total complaints
- 8,227
- Infiniti QX60 total recalls
- 15
- Chevrolet Silverado total recalls
- 101
- Infiniti QX60 avg complaints/year
- 26.3
- Chevrolet Silverado avg complaints/year
- 822.7
- More reliable overall
- Infiniti QX60
- Infiniti QX60 top complaint area
- ENGINE
- Chevrolet Silverado top complaint area
- ENGINE