Head-to-head reliability
Infiniti QX55 vs Chevrolet Silverado
How the Infiniti QX55 and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Infiniti QX55 vs Chevrolet Silverado: The QX55 has 13 complaints over 4 years (3.3/year) and 2 recalls, while the Silverado has 8,227 complaints over 10 years (822.7/year), 101 recalls, and 233 crash-related reports. The QX55 shows fewer reported issues, but both have notable engine and safety complaints. Source: NHTSA owner complaints.
The picture
Is the Infiniti QX55 or Chevrolet Silverado more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Infiniti QX55
The Infiniti QX55 is a compact luxury SUV with a relatively low complaint volume: 13 complaints over four years, averaging 3.3 per year. The pattern centers on engine issues, particularly white smoke from the exhaust and sudden power loss, plus seat problems like a moving driver's seat and a rear seat heater that can overheat. There are also reports of door locks jamming, Bluetooth disconnects, and dashboard rattles. With only 2 recalls and no reported crashes, injuries, or deaths in the data, it appears to have fewer reported problems, but the engine and seat complaints are worth noting.
Chevrolet Silverado
The Chevrolet Silverado is a full-size pickup with a very high complaint volume: 8,227 complaints over ten years, averaging about 823 per year. The most common areas are the engine, power train, electrical system, and service brakes, with owners reporting severe issues like sudden engine shutdown, loss of braking, and transmission problems. There are also 233 crash-related complaints, 160 injuries, and 3 deaths reported, along with 101 recalls. This suggests a wide range of potential problems that buyers should be aware of.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Infiniti QX55 | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 13 Better | 8,227 |
| Safety recallsFederal recall campaigns | 2 Better | 101 |
| Crash reportsCrash-related complaints | 0 Better | 233 |
| Complaints per yearAveraged across model years | 3.3 Better | 822.7 |
| Reported injuriesTied to owner complaints | 0 Better | 160 |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Infiniti QX55
- 01ENGINE6
- 02SEATS2
- 03UNKNOWN OR OTHER2
- 04STRUCTURE1
- 05FUEL/PROPULSION SYSTEM1
Owners report white smoke from the exhaust and sudden power loss, sometimes with grinding noises. One complaint mentions a 2022 QX55 with only 16,500 miles losing power, which could mean expensive repairs if it happens after warranty.
The driver's seat can move while driving or turning, which may affect control. The rear seat heater has been reported to overheat and burn the seat cushions, posing a fire risk.
Rear door locks can jam, making it impossible to open the doors from inside or outside. This could trap occupants or hinder first responders in an emergency.
Owners report Bluetooth and CarPlay disconnecting after a few minutes, and dashboard rattles at highway speeds. These are annoying but not safety-critical.
“The contact owned a 2022 Infinity QX55. The contact stated that while starting the vehicle in the garage, the contact noticed white smoke coming out of the exhaust pipes. The contact stated that while driving 40 MPH, the white smoke increased significantly. T…”
“Every single one of these 2.0 litre engines should be recalled. My partner has a 2022 QX50 and the long engine should be replaced. On May 18, 2025, my QX55 with 16,500 miles that I was absolutely perfect in servicing suddenly started losing power, grinding, t…”
Chevrolet Silverado
- 01ENGINE2,521
- 02POWER TRAIN2,347
- 03ELECTRICAL SYSTEM1,513
- 04SERVICE BRAKES1,222
- 05UNKNOWN OR OTHER858
Complaints include rough running, diesel particulate filter soot accumulation, and engine shutdown while driving. One owner reported a 2026 Silverado with a 6.2L engine losing power shortly after purchase.
Transmission issues include sudden shifting into neutral and loss of acceleration. A complaint describes a Silverado with less than 300 miles going into neutral in a parking garage.
Owners report sudden loss of braking assist, engine shut-off while driving, and messages like 'Return to Neutral' on the display. These electrical glitches can be dangerous.
Some owners experience a firm brake pedal but reduced braking effect, making it hard to stop. This has occurred shortly after dropping children at school, raising safety concerns.
“I purchased the 2026 Chevrolet Silverado with a 6.2L motor "new" from the dealer with 5700 miles on XXX. Roughly a month and 2500 miles later, my family and I were in the vehicle, 750 miles from home, returning from a vacation to [XXX] from the [XXX]/[XXX] ar…”
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Infiniti QX55 — 2 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects tha…
The risk: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
The fix: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
The risk: An unlocked door may unlatch and open during a crash, increasing the risk of injury.
The fix: Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for…
Chevrolet Silverado — 101 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk: An engine stall increases the risk of a crash.
The fix: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires an…
The risk: Driving with underinflated tires can increase the risk of a crash.
The fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owne…
Buyer analysis
Infiniti QX55 or Chevrolet Silverado: which should you buy?
The Infiniti QX55 has far fewer complaints per year (3.3 vs. 822.7) and no reported crashes, injuries, or deaths in the data, while the Silverado has many more complaints and 233 crash-related reports. In practice, this means the QX55 may have fewer reported problems, but the Silverado's issues are more numerous and include serious safety-related failures.
Key differences
- The Infiniti QX55 has 13 complaints over 4 years, while the Chevrolet Silverado has 8,227 over 10 years—a massive difference in reported issues.
- The Silverado has 233 crash-related complaints, 160 injuries, and 3 deaths; the QX55 has none of these in the data.
- QX55 complaints focus on engine smoke/power loss and seat issues; Silverado complaints include engine shutdown, transmission failure, and brake loss.
- The Silverado has 101 recalls versus 2 for the QX55, indicating more frequent safety fixes.
- Check for white smoke from the exhaust or any signs of engine power loss, especially on 2022 models with around 16,500 miles.
- Test the driver's seat for movement and the rear seat heater for proper function; look for burn marks on the seats.
- Listen for engine noises or rough running, and check for diesel particulate filter warning lights on diesel models.
- Test the brakes for a firm pedal but reduced stopping power, and check for any electrical glitches like screen blackouts or 'Return to Neutral' messages.
Before you buy
- Obtain a full vehicle history report and confirm all recalls have been performed.
- Take a long test drive that includes highway speeds, turning, and braking to check for symptoms.
- Have a trusted mechanic inspect the engine, transmission, brakes, and electrical system.
- For the QX55, specifically check the exhaust for smoke, seat operation, and door locks.
- For the Silverado, scan for stored error codes and check for transmission or brake issues.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Infiniti QX55 | Chevrolet Silverado |
|---|---|---|
| 2025 | 0 | 157 |
| 2024 | 0 | 527 |
| 2023 | 4 | 450 |
| 2022 | 9 | 1390 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti QX55 or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Infiniti QX55 vs Chevrolet Silverado
- Infiniti QX55 total complaints
- 13
- Chevrolet Silverado total complaints
- 8,227
- Infiniti QX55 total recalls
- 2
- Chevrolet Silverado total recalls
- 101
- Infiniti QX55 avg complaints/year
- 3.3
- Chevrolet Silverado avg complaints/year
- 822.7
- More reliable overall
- Infiniti QX55
- Infiniti QX55 top complaint area
- ENGINE
- Chevrolet Silverado top complaint area
- ENGINE