Head-to-head reliability
Infiniti M37 vs Chevrolet Silverado
How the Infiniti M37 and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Infiniti M37 vs Chevrolet Silverado: The M37 has 84 complaints over 3 years (28/yr) and no recalls, while the Silverado has 5,105 complaints over 10 years (510.5/yr) and 100 recalls. The M37's issues include powertrain hesitation and air bag sensor problems, whereas the Silverado faces engine failures and electrical-related brake loss. Source: NHTSA owner complaints.
The picture
Is the Infiniti M37 or Chevrolet Silverado more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Infiniti M37
The Infiniti M37 is a luxury sedan that, based on NHTSA data, shows a moderate number of complaints concentrated in the powertrain, steering, and air bag systems. Owners report issues like hesitation or stalling during acceleration, which can be alarming in traffic, and steering instability that makes the car drift. Air bag warning lights and occupant classification problems are also common, suggesting potential safety system malfunctions. While there are no recalls, the pattern indicates that buyers should be prepared for possible repairs in these areas.
Chevrolet Silverado
The Chevrolet Silverado is a full-size pickup with a high volume of complaints and recalls, reflecting its popularity and long production run. The most frequent issues involve the engine, including failures like the 6.2L motor problems and diesel particulate filter clogging, as well as powertrain issues such as sudden neutral engagement. Electrical system problems can lead to loss of braking and steering, which are critical safety concerns. With 100 recalls, the Silverado has a more extensive history of manufacturer-issued fixes, but the sheer number of complaints suggests ongoing reliability challenges.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Infiniti M37 | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 84 Better | 5,105 |
| Safety recallsFederal recall campaigns | 0 Better | 100 |
| Crash reportsCrash-related complaints | 6 Better | 117 |
| Complaints per yearAveraged across model years | 28.0 Better | 510.5 |
| Reported injuriesTied to owner complaints | 2 Better | 104 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Infiniti M37
- 01POWER TRAIN26
- 02STEERING22
- 03AIR BAGS15
- 04ENGINE12
- 05ELECTRICAL SYSTEM11
Owners report hesitation or temporary loss of power when accelerating, which can be dangerous when merging or passing. Some describe the car stalling for a few seconds, leading to near-misses.
The rear of the vehicle feels unstable, with swaying and jerking, and the steering wheel is off-center even after alignments. This suggests issues with the stability control system or suspension components.
The air bag warning light blinks continuously, and the front passenger air bag status light stays on regardless of occupancy. This points to a faulty Occupant Classification System, which could affect air bag deployment.
Some complaints mention engine-related problems, but the details are often intertwined with powertrain issues, such as stalling or lack of acceleration. Owners have reported these issues soon after purchase, indicating potential early failures.
“I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HA…”
“I HAVE NOTICED PROBLEMS ON MULTIPLE OCCASIONS WITH MY M37 NOT ACCELERATING WHEN I HIT THE GAS. WHILE GETTING OVER INTO ANOTHER LANE TO PASS A VEHICLE MY CAR STALLED FOR A FEW SECONDS WHILE TRYING TO ACCELERATE AND I WAS ALMOST REAR ENDED BY ANOTHER CAR. TWO M…”
Chevrolet Silverado
- 01ENGINE1,698
- 02POWER TRAIN1,453
- 03ELECTRICAL SYSTEM982
- 04SERVICE BRAKES691
- 05UNKNOWN OR OTHER542
Serious engine failures are reported, including a 6.2L motor that failed with low mileage, and diesel particulate filter clogging in the Duramax diesel, requiring dealer intervention. These can lead to breakdowns and costly repairs.
The transmission can suddenly shift into neutral while driving, especially at low speeds, which is a safety hazard. This has occurred with very low mileage, indicating a potential defect.
Electrical issues can cause a sudden loss of braking and steering while driving, as well as warning messages. This is extremely dangerous and suggests problems with the vehicle's electronic control systems.
Brake failure is reported, where the pedal is firm but braking is ineffective, leading to extended stopping distances. This is a critical safety concern that requires immediate attention.
“I purchased the 2026 Chevrolet Silverado with a 6.2L motor "new" from the dealer with 5700 miles on XXX. Roughly a month and 2500 miles later, my family and I were in the vehicle, 750 miles from home, returning from a vacation to [XXX] from the [XXX]/[XXX] ar…”
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Infiniti M37
No recalls on record.
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently…
The risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevr…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
The risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
The fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-4…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertentl…
The risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact…
The defect: General Motors, LLC (GM) is recalling certain 2023-2024 GMC Hummer EV pick up, 2024 GMC Hummer EV SUV, and 2024 Chevrolet Silverado EV vehicles. The left or right front seat belt buckle attachment bolts may not be tightened properly.
The risk: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing the risk of injury during a crash.
The fix: Dealers will tighten the left and right front seat belt buckle attachment bolts, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact GMC customer service at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 /…
Buyer analysis
Infiniti M37 or Chevrolet Silverado: which should you buy?
The Infiniti M37 has far fewer complaints per year (28.0) compared to the Chevrolet Silverado (510.5), indicating a lower rate of reported issues. However, the M37's problems are still significant, particularly with safety systems like air bags and steering. In practice, the Silverado's higher complaint volume and recall count suggest a higher likelihood of encountering problems, but the M37's issues may be more unpredictable and costly to fix.
Key differences
- The Infiniti M37 has no recalls, while the Silverado has 100, indicating a more proactive recall history for the truck.
- The M37's top issues are hesitation/stalling, steering instability, and air bag sensor problems, whereas the Silverado's top issues are engine failures, transmission neutral drops, and electrical-related brake/steering loss.
- The Silverado has a much higher complaint rate per year (510.5 vs 28.0), suggesting a higher likelihood of encountering problems.
- The M37's air bag issues could affect safety, but the Silverado's electrical and brake failures are more immediately dangerous.
- Check for any hesitation or stalling during a test drive, especially when accelerating from a stop or while merging.
- Inspect the air bag warning light and ensure the front passenger air bag status light behaves correctly with and without a passenger.
- Listen for unusual engine noises and check for any warning lights related to the engine or transmission. Ask about the 6.2L motor and diesel particulate filter history.
- Test the brakes at various speeds and pay attention to any loss of braking power or unusual messages on the dash.
Before you buy
- For the Infiniti M37, have a mechanic inspect the steering and suspension components, including the stability control system.
- For the Silverado, check the vehicle's recall status and ensure all recalls have been performed.
- Test drive both vehicles in stop-and-go traffic to feel for transmission issues, especially sudden neutral shifts.
- Ask for maintenance records, particularly for the Silverado's engine and fuel system, and the M37's air bag system.
- Consider a pre-purchase inspection by a certified mechanic who can scan for diagnostic trouble codes.
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti M37 or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Infiniti M37 vs Chevrolet Silverado
- Infiniti M37 total complaints
- 84
- Chevrolet Silverado total complaints
- 5,105
- Infiniti M37 total recalls
- 0
- Chevrolet Silverado total recalls
- 100
- Infiniti M37 avg complaints/year
- 28.0
- Chevrolet Silverado avg complaints/year
- 510.5
- More reliable overall
- Infiniti M37
- Infiniti M37 top complaint area
- POWER TRAIN
- Chevrolet Silverado top complaint area
- ENGINE