Head-to-head reliability
Infiniti JX35 vs Toyota Camry
How the Infiniti JX35 and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Infiniti JX35 vs Toyota Camry: The JX35 has 0 complaints over 1 year, while the Camry has 2143 over 10 years, including 181 crashes and 1 death. The Camry's top issues are powertrain and brakes, with reports of sudden acceleration and brake failure. The JX35 has 7 recalls but no owner complaints. Source: NHTSA owner complaints.
The picture
Is the Infiniti JX35 or Toyota Camry more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Infiniti JX35
The Infiniti JX35 is a luxury crossover that, based on NHTSA data, has no owner complaints on record, suggesting a quiet ownership experience in terms of reported issues. However, it has 7 recalls, which point to potential safety-related defects that owners should address promptly. The recalls cover airbags, software, fuel system, and hood hinges, indicating that while owners haven't reported problems, the manufacturer has identified areas of concern. Overall, the JX35 appears to be a vehicle with low reported owner dissatisfaction, but recall history warrants attention.
Toyota Camry
The Toyota Camry, a popular midsize sedan, shows a high volume of owner complaints over 10 years, averaging over 200 per year. The most frequent issues involve the powertrain, engine, brakes, and electrical system, with owners reporting serious problems like sudden acceleration, transmission failure, and brake loss. These complaints often describe safety-critical failures, and the vehicle has 31 recalls, including one for occupant classification sensors. While the Camry is known for reliability, this data suggests that some model years have significant defects that could affect safety and ownership satisfaction.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Infiniti JX35 | Toyota Camry |
|---|---|---|
| Total complaintsAll model years combined | 0 Better | 2,143 |
| Safety recallsFederal recall campaigns | 7 Better | 31 |
| Crash reportsCrash-related complaints | 0 Better | 181 |
| Complaints per yearAveraged across model years | 0.0 Better | 214.3 |
| Reported injuriesTied to owner complaints | 0 Better | 163 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Infiniti JX35
No component data available.
Recalls for frontal airbags and occupant classification sensors indicate potential deployment issues or sensor malfunctions that could affect airbag activation in a crash. Owners should ensure recall repairs are done.
A recall for software updates suggests possible glitches in vehicle systems that could affect safety or functionality. No owner complaints are on record, but the recall implies a known defect.
A recall for the fuel tank assembly points to a potential leak or integrity issue, which could pose a fire risk. Owners should have this inspected and repaired.
A recall for hood hinge attachments indicates a risk of the hood opening unexpectedly while driving, which could obstruct visibility. This is a safety concern that requires attention.
Toyota Camry
- 01POWER TRAIN395
- 02UNKNOWN OR OTHER342
- 03ENGINE315
- 04SERVICE BRAKES290
- 05ELECTRICAL SYSTEM246
Owners report grinding noises from the transmission and the need for transmission replacement, often on newer models. This suggests a serious defect that can lead to costly repairs and potential loss of power.
Complaints include uncontrollable sudden acceleration, which led to a crash, and engine codes related to coolant valve bypass recalls. These issues can cause dangerous driving situations and engine damage.
Owners describe brake pedal going to the floor with no response, especially on hills, indicating potential brake failure. This is a critical safety issue that requires immediate attention.
Recalls for occupant classification sensors and other electrical components suggest possible airbag deactivation or system malfunctions. Owners also report HVAC odors, which, while not safety-critical, affect comfort.
“I turned into a restaurant’s parking lot, found a spot and slowly drove into the lot, I eased off the gas pedal and gently applying the brake as the lot has a slight downward slope. When I reach the chunk (the parking block), I added more force to the brake,…”
“Grinding noise coming from front end upon acceleration. Brought to dealership who confirmed noises coming from transmission. Transmission needs to be replaced per dealer recommendation. Recalls on 2021 Toyota Camry for same issue. Transmissions on backorder a…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Infiniti JX35 — 7 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant…
The risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to t…
The fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may…
The risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to th…
The fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Muran…
The risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
The fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra veh…
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2…
The risk: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
The fix: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at…
Toyota Camry — 31 recalls
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
Buyer analysis
Infiniti JX35 or Toyota Camry: which should you buy?
Based on NHTSA data, the Infiniti JX35 has zero complaints per year, while the Toyota Camry averages 214.3 complaints per year, a stark difference. This suggests that the JX35 has far fewer reported owner issues, but its recall count is still significant. In practice, the Camry's complaints often involve safety-critical failures like sudden acceleration and brake loss, which are more concerning than the JX35's recall-only issues.
Key differences
- The JX35 has no owner complaints on record, while the Camry has thousands, including reports of sudden acceleration and brake failure.
- The Camry's top issues are powertrain and engine problems, often leading to expensive repairs, whereas the JX35's issues are recall-based with no owner reports.
- The Camry has 31 recalls, including airbag sensor issues, while the JX35 has 7 recalls covering airbags, software, fuel, and hood hinges.
- The JX35 is a luxury crossover, while the Camry is a mainstream sedan, but the reliability data shows a clear difference in reported problems.
- Check that all recalls, especially for airbags and fuel tank, have been performed; ask for proof.
- Inspect the hood hinges for any signs of wear or previous repair, as a recall addresses potential failure.
- Test the brakes carefully, especially on hills, and listen for any grinding from the transmission during acceleration.
- Verify that the vehicle has no open recalls, particularly for the occupant classification sensor, and ask about any transmission or engine repairs.
Before you buy
- Run the VIN on NHTSA's website to check for open recalls on both vehicles.
- For the JX35, ask the seller for service records showing recall completion.
- For the Camry, have a mechanic inspect the transmission and brakes before purchase.
- Take both vehicles on a test drive that includes acceleration and braking on a slope.
- Check the vehicle's history for any reported accidents or major repairs.
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti JX35 or Toyota Camry in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Infiniti JX35 vs Toyota Camry
- Infiniti JX35 total complaints
- 0
- Toyota Camry total complaints
- 2,143
- Infiniti JX35 total recalls
- 7
- Toyota Camry total recalls
- 31
- Infiniti JX35 avg complaints/year
- 0.0
- Toyota Camry avg complaints/year
- 214.3
- More reliable overall
- Infiniti JX35
- Toyota Camry top complaint area
- POWER TRAIN