Head-to-head reliability
Hyundai Entourage vs Toyota Camry
How the Hyundai Entourage and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Hyundai Entourage vs Toyota Camry: The Entourage averages 32 complaints per year, while the Camry averages 214. Entourage owners report issues with power doors and suspension, while Camry owners report transmission and brake problems. Source: NHTSA owner complaints.
The picture
Is the Hyundai Entourage or Toyota Camry more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Hyundai Entourage
The Hyundai Entourage is a minivan that, based on owner complaints, tends to develop issues with its electrical system, body structure (especially power sliding doors and the rear hatch), suspension, and door latches. Owners report sudden ESC warning lights, doors opening or closing on their own, and suspension components failing, which can affect safety and convenience. With an average of about 32 complaints per year, it shows a moderate but consistent pattern of problems that buyers should investigate carefully.
Toyota Camry
The Toyota Camry is a popular sedan that, according to complaints, has a higher volume of issues, averaging about 214 complaints per year. Owners frequently report problems with the powertrain (including transmission noise and acceleration concerns), engine issues (such as sudden acceleration and coolant valve problems), and brake failures. While the Camry has more recalls and complaints overall, many issues may be isolated or model-year specific, but the sheer number suggests a need for thorough inspection.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Hyundai Entourage | Toyota Camry |
|---|---|---|
| Total complaintsAll model years combined | 286 Better | 2,143 |
| Safety recallsFederal recall campaigns | 11 Better | 31 |
| Crash reportsCrash-related complaints | 11 Better | 181 |
| Complaints per yearAveraged across model years | 31.8 Better | 214.3 |
| Reported injuriesTied to owner complaints | 11 Better | 163 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Hyundai Entourage
- 01ELECTRICAL SYSTEM66
- 02STRUCTURE65
- 03SUSPENSION48
- 04LATCHES/LOCKS/LINKAGES39
- 05SERVICE BRAKES35
Owners report the ESC (Electronic Stability Control) light illuminating and failing to reset, indicating potential issues with the system's sensors or control module. This could affect vehicle stability control and should be diagnosed promptly.
Power sliding doors have been reported to open or close on their own, and the rear hatch may fail to open. These issues can be a safety hazard and a major inconvenience, especially for families with children.
There are reports of a loud bang and loss of steering control due to a displaced front wheel, as well as failed bushings. This indicates potential problems with control arms and bushings that can compromise handling and safety.
The hood has been reported to fly open while driving, shattering the windshield, and rear passenger doors can unlatch and open on their own. These are serious safety defects that need immediate attention.
“WHILE DRIVING ON INTERSTATE 40 IN MEMPHIS, TN, APPROXIMATELY 2:30 PM ON MARCH 07, 2014, THE ESC INDICATOR LIGHT BECAME ILLUMINATED ON THE DASH-BOARD. MY ATTEMPTS TO EXTINGUISH THE ILLUMINATED ESC LIGHT NUMEROUS TIMES FAILED TO RESET OR EXTINGUISHED THE ESC LI…”
“TL* THE CONTACT OWNS A 2006 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, IT WAS FOUND THAT ALL OF THE BUSHINGS HAD FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFA…”
Toyota Camry
- 01POWER TRAIN395
- 02UNKNOWN OR OTHER342
- 03ENGINE315
- 04SERVICE BRAKES290
- 05ELECTRICAL SYSTEM246
Owners report grinding noises from the front end upon acceleration, with dealers confirming transmission issues that may require replacement. This can lead to costly repairs and potential drivability problems.
There are reports of uncontrollable sudden acceleration, which is a critical safety concern. Additionally, engine codes related to coolant valve bypass have been noted, which may affect engine cooling and performance.
Some owners describe a complete loss of brake response when pressing the pedal, which is extremely dangerous. This could be due to brake system failures that need immediate investigation.
While not as prominent as other issues, electrical problems may include sensor failures or wiring issues that can trigger warning lights or affect vehicle systems. Owners should have any electrical gremlins checked.
“I turned into a restaurant’s parking lot, found a spot and slowly drove into the lot, I eased off the gas pedal and gently applying the brake as the lot has a slight downward slope. When I reach the chunk (the parking block), I added more force to the brake,…”
“Grinding noise coming from front end upon acceleration. Brought to dealership who confirmed noises coming from transmission. Transmission needs to be replaced per dealer recommendation. Recalls on 2021 Toyota Camry for same issue. Transmissions on backorder a…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Hyundai Entourage — 11 recalls
The defect: HYUNDAI IS RECALLING 532,633 MY 2006-2007 ACCENT, ENTOURAGE, SONATA, MY 2007 AZERA, ELANTRA AND SANTA FE, MY 2005-2007 TUCSON AND MY 2007-2008 VERACRUZ VEHICLES. THE STOP LAMP SWITCH IN THE AFFECTED VEHICLES MAY MALFUNCTION. A MALFUNCTIONING STOP LAMP SWITCH MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMI…
The risk: ANY OF THESE MALFUNCTIONS, ALONE OR IN COMBINATION, MAY LEAD TO A CRASH.
The fix: DEALERS WILL REPLACE THE STOP LAMP SWITCH FREE OF CHARGE. THE RECALL BEGAN ON JUNE 29, 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
The defect: Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result…
The risk: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
The fix: Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyu…
The defect: Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.
The risk: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
The fix: Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska,…
The defect: Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result…
The risk: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
The fix: Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyu…
Toyota Camry — 31 recalls
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
Buyer analysis
Hyundai Entourage or Toyota Camry: which should you buy?
The Hyundai Entourage has fewer complaints per year (about 32) compared to the Toyota Camry (about 214), suggesting a lower rate of reported issues. However, the Entourage's problems often involve safety-critical components like doors and suspension, while the Camry's issues are more varied but include serious acceleration and brake concerns. In practice, the Entourage may offer fewer headaches, but both require careful inspection.
Key differences
- The Entourage has far fewer complaints per year (32 vs 214), but its issues often involve safety features like power doors and suspension, which can be costly to fix.
- The Camry has a higher rate of powertrain and engine complaints, including sudden acceleration reports, which are extremely serious.
- Brake failures are reported in both, but the Camry's brake complaints are more numerous, while the Entourage's brake issues are less frequent but still present.
- The Entourage's structural and latch problems (doors opening on their own) are unique and can be a safety hazard for passengers.
- Check the power sliding doors and rear hatch for proper operation, as owners report them opening/closing on their own or failing to open.
- Inspect the front suspension components, especially control arms and bushings, for wear or damage, given reports of wheel displacement and loud bangs.
- Test the brakes thoroughly, including a hard stop from speed, to ensure there is no loss of brake response.
- Listen for grinding noises from the transmission during acceleration and check for any engine warning lights, especially related to coolant or acceleration.
Before you buy
- Have a mechanic inspect the Entourage's power door mechanisms and rear hatch latch for proper function.
- On the Entourage, check the ESC system by driving and seeing if the warning light comes on; have the system scanned for codes.
- For the Camry, perform a test drive that includes acceleration and braking to detect any transmission noise or brake issues.
- Ask for service records and check if any recalls have been performed on either vehicle.
- Consider a vehicle history report to see if either car has been in accidents or had major repairs.
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Hyundai Entourage or Toyota Camry in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Hyundai Entourage vs Toyota Camry
- Hyundai Entourage total complaints
- 286
- Toyota Camry total complaints
- 2,143
- Hyundai Entourage total recalls
- 11
- Toyota Camry total recalls
- 31
- Hyundai Entourage avg complaints/year
- 31.8
- Toyota Camry avg complaints/year
- 214.3
- More reliable overall
- Hyundai Entourage
- Hyundai Entourage top complaint area
- ELECTRICAL SYSTEM
- Toyota Camry top complaint area
- POWER TRAIN