Head-to-head reliability
FORD Transit Connect vs Toyota Camry
How the FORD Transit Connect and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
FORD Transit Connect averages fewer NHTSA complaints per year. FORD Transit Connect has 449 complaints and 68 recalls on record; Toyota Camry has 2,132 complaints and 31 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | FORD Transit Connect | Toyota Camry |
|---|---|---|
| Total complaintsAll model years combined | 449 Better | 2,132 |
| Safety recallsFederal recall campaigns | 68 | 31 Better |
| Crash reportsCrash-related complaints | 14 Better | 181 |
| Complaints per yearAveraged across model years | 44.9 Better | 213.2 |
| Reported injuriesTied to owner complaints | 12 Better | 163 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
FORD Transit Connect
- 01POWER TRAIN82
- 02UNKNOWN OR OTHER71
- 03SERVICE BRAKES59
- 04STRUCTURE56
- 05ELECTRICAL SYSTEM51
“Good evening, I wanted to bring to your attention an ongoing issue I've experienced with two 2019 Transit Connect vehicles that I purchased together. Both vehicles have encountered a transmission problem when shifting into reverse; initially, they would not m…”
“1 Transmission: very harsh shift engagements up shift and downshifting. Harsh downshifting while cornering and approaching intersections made me concerned for my safety. Random slipping in mid gears 3,4, or 5, no DTC's for slipping or harsh engagements. Trans…”
Toyota Camry
- 01POWER TRAIN392
- 02UNKNOWN OR OTHER340
- 03ENGINE314
- 04SERVICE BRAKES290
- 05ELECTRICAL SYSTEM242
“The vehicle allows the engine to be turned off, key removed, while the vehicle is still in drive with no warning lights or sounds. I have tested and the vehicle can roll away. Complained to the toyota dealership and they said the service tech consulted with t…”
“My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
FORD Transit Connect — 68 recalls
The defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scen…
The fix: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this…
The defect: TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not rema…
The risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix: TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at…
The defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either sc…
The fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are ex…
The defect: Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.
The risk: A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.
The fix: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.
Toyota Camry — 31 recalls
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | FORD Transit Connect | Toyota Camry |
|---|---|---|
| 2023 | 2 | 62 |
| 2022 | 10 | 58 |
| 2021 | 8 | 155 |
| 2020 | 31 | 268 |
| 2019 | 51 | 392 |
| 2018 | 22 | 734 |
| 2017 | 28 | 148 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific FORD Transit Connect or Toyota Camry in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- FORD Transit Connect vs Toyota Camry
- FORD Transit Connect total complaints
- 449
- Toyota Camry total complaints
- 2,132
- FORD Transit Connect total recalls
- 68
- Toyota Camry total recalls
- 31
- FORD Transit Connect avg complaints/year
- 44.9
- Toyota Camry avg complaints/year
- 213.2
- More reliable overall
- FORD Transit Connect
- FORD Transit Connect top complaint area
- POWER TRAIN
- Toyota Camry top complaint area
- POWER TRAIN