Head-to-head reliability

FORD Explorer vs Toyota Camry

How the FORD Explorer and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.

FORD Explorer4,731 complaints · 165 recalls
Toyota Camry2,083 complaints · 28 recalls Fewer issues per year

Based on NHTSA owner-complaint & recall records

Which should you buy?

Toyota Camry averages fewer NHTSA complaints per year. FORD Explorer has 4,731 complaints and 165 recalls on record; Toyota Camry has 2,083 complaints and 28 recalls. Source: NHTSA owner complaints.

The numbers

Side-by-side NHTSA record

Lower is better in every category. The highlighted cell is the stronger result.

CategoryFORD ExplorerToyota Camry
Total complaintsAll model years combined4,7312,083 Better
Safety recallsFederal recall campaigns16528 Better
Crash reportsCrash-related complaints129 Better177
Complaints per yearAveraged across model years473.1208.3 Better
Reported injuriesTied to owner complaints158 Better161
Reported deathsTied to owner complaints0 Better1

Source: NHTSA owner complaints & recall records.

What actually goes wrong

The problems owners report

The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.

FORD Explorer

  1. 01STRUCTURE1,168
  2. 02UNKNOWN OR OTHER950
  3. 03POWER TRAIN861
  4. 04ENGINE549
  5. 05ELECTRICAL SYSTEM461
In owners' words — STRUCTURE

Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front…

The A piller molding on BOTH sides of the windshield has been blown off. When blown off it cracked the windshield. This resulting in a hazard to drivers around but also the fuel economy of the car.

Toyota Camry

  1. 01POWER TRAIN385
  2. 02UNKNOWN OR OTHER332
  3. 03ENGINE309
  4. 04SERVICE BRAKES288
  5. 05ELECTRICAL SYSTEM233
In owners' words — POWER TRAIN

The contact owned a 2023 Toyota Camry. The contact stated that while driving at approximately 30 MPH there would be a loud noise emitting from the rear-end of the vehicle that seemed as if the vehicle was running rough. The contact stated that while being idl…

My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a…

Official recalls

Safety recalls on record

Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.

FORD Explorer — 165 recalls

Back Over Prevention — Sensing System — Camera
#23V022000

The defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

The risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

The fix: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. O…

Equipment — Other — Labels
#24V852000Aug 2024

The defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement…

The risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

The fix: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Suspension — Front — Macpherson Strut
#24V091000Aug 2024

The defect: Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.

The risk: A loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulti…

The fix: Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall…

Back Over Prevention — Sensing System — Camera
#23V342000Dec 2023

The defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

The risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

The fix: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands a…

Toyota Camry — 28 recalls

Wheels — Lugs/Nuts/Bolts/Studs
#23V432000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.

The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.

The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…

Seats
#24V128000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…

Air Bags — Sensor — Occupant Classification
#23V865000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…

The risk: An air bag that does not deploy during a crash increases the risk of injury.

The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…

Seats
#24V128000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…

Year by year

Which model years to avoid

Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.

YearFORD ExplorerToyota Camry
20262197
202587140
20241946
202310260
202224957
2021403154
20201175264
2019287388
2018714729
20171674148
Years to scrutinize: the 2017 FORD Explorer drew the most complaints (1,674); the 2018 Toyota Camry drew the most (729). Inspect these model years especially closely.

Check the actual car

Comparing models is smart. Checking the VIN is essential.

Brand averages tell you the trend. A VIN check tells you what's wrong with the specific FORD Explorer or Toyota Camry in front of you — accident history, open recalls and title records.

Go deeper

Full reliability reports

FORD Explorer vs Toyota Camry — comparison facts
Comparison
FORD Explorer vs Toyota Camry
FORD Explorer total complaints
4,731
Toyota Camry total complaints
2,083
FORD Explorer total recalls
165
Toyota Camry total recalls
28
FORD Explorer avg complaints/year
473.1
Toyota Camry avg complaints/year
208.3
More reliable overall
Toyota Camry
FORD Explorer top complaint area
STRUCTURE
Toyota Camry top complaint area
POWER TRAIN