Head-to-head reliability
Chrysler Pacifica vs Chevrolet Silverado
How the Chrysler Pacifica and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Chrysler Pacifica averages fewer NHTSA complaints per year. Chrysler Pacifica has 3,641 complaints and 88 recalls on record; Chevrolet Silverado has 7,904 complaints and 100 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Chrysler Pacifica | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 3,641 Better | 7,904 |
| Safety recallsFederal recall campaigns | 88 Better | 100 |
| Crash reportsCrash-related complaints | 118 Better | 229 |
| Complaints per yearAveraged across model years | 364.1 Better | 790.4 |
| Reported injuriesTied to owner complaints | 92 Better | 159 |
| Reported deathsTied to owner complaints | 1 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Chrysler Pacifica
- 01ENGINE1,301
- 02ELECTRICAL SYSTEM1,105
- 03POWER TRAIN986
- 04STEERING531
- 05UNKNOWN OR OTHER517
“[XXX]- bought new 2025 Chrysler Pacifica w/ 29 mi at Troncalli Chrysler Dodge Jeep (TCDJ). [XXX]- 1st time -I was driving the car when it made a “clunk” sound when turning left. All the lights on the dashboard came on and the ABS system turned off.The car saf…”
“The charging system light came on. My wife went to charge at public charging station due to being close to one. After plugging in the van, it said charging failed. She unplugged the charged went to back up and the van died. Had to have it towed to dealer. Dea…”
Chevrolet Silverado
- 01ENGINE2,352
- 02POWER TRAIN2,254
- 03ELECTRICAL SYSTEM1,452
- 04SERVICE BRAKES1,198
- 05UNKNOWN OR OTHER838
“My 2025 Chevy Silverado 1500 6.2L V8 experienced an internal engine failure at approximately 16,500 miles, requiring replacement of the entire long block under the factory powertrain warranty. The authorized Chevrolet dealership diagnosed internal cylinder wa…”
“What component or system failed or malfunctioned, and is it available for inspection upon request? The engine in my 2025 Chevrolet Silverado 1500 experienced a catastrophic internal failure caused by a failed thrust bearing in the crankshaft assembly. The fai…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Chrysler Pacifica — 88 recalls
The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
The risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
The fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recal…
The defect: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)…
The risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is…
The defect: Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVS…
The risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
The fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 82C,…
The defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restrain…
The risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires an…
The risk: Driving with underinflated tires can increase the risk of a crash.
The fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owne…
The defect: General Motors LLC (GM) is recalling certain 2025 Chevrolet Silverado EV work trucks. The pedestrian alert sound system may not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum So…
The risk: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
The fix: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N24…
The defect: General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk: An engine stall increases the risk of a crash.
The fix: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782…
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Chrysler Pacifica | Chevrolet Silverado |
|---|---|---|
| 2026 | 11 | 82 |
| 2025 | 26 | 135 |
| 2024 | 40 | 498 |
| 2023 | 149 | 424 |
| 2022 | 202 | 1302 |
| 2021 | 361 | 914 |
| 2020 | 164 | 831 |
| 2019 | 346 | 1977 |
| 2018 | 844 | 588 |
| 2017 | 1498 | 1153 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Chrysler Pacifica or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Chrysler Pacifica vs Chevrolet Silverado
- Chrysler Pacifica total complaints
- 3,641
- Chevrolet Silverado total complaints
- 7,904
- Chrysler Pacifica total recalls
- 88
- Chevrolet Silverado total recalls
- 100
- Chrysler Pacifica avg complaints/year
- 364.1
- Chevrolet Silverado avg complaints/year
- 790.4
- More reliable overall
- Chrysler Pacifica
- Chrysler Pacifica top complaint area
- ENGINE
- Chevrolet Silverado top complaint area
- ENGINE