Head-to-head reliability

BMW 328xi vs Toyota Camry

How the BMW 328xi and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.

BMW 328xi0 complaints · 7 recalls Fewer issues per year
Toyota Camry2,056 complaints · 31 recalls

Based on NHTSA owner-complaint & recall records

Which should you buy?

BMW 328xi vs Toyota Camry: The BMW 328xi has 0 complaints over 2 years and 7 recalls, while the Camry has 2,056 complaints over 10 years, 31 recalls, and 171 crash-related reports. The BMW shows fewer owner-reported issues but needs recall checks; the Camry has more documented problems. Source: NHTSA owner complaints.

The picture

Is the BMW 328xi or Toyota Camry more reliable?

A plain-English read on what the NHTSA record says about living with each vehicle.

BMW 328xi

The BMW 328xi shows no owner complaints in the NHTSA data over two years, but it has seven recalls, mostly for air bag inflator modules and occupant classification sensors. That means the main reliability concern isn't breakdowns reported by drivers, but safety systems that may need free dealer fixes. For a used buyer, this suggests a car with little documented owner-reported trouble, but you must verify all recall work is done.

Toyota Camry

The Toyota Camry has 2,056 complaints over ten years, about 206 per year, with 171 crash-related reports, 158 injuries, and one death. Owners frequently describe power train hesitation, engine shuddering, brake noises, and electrical glitches. This is a high-volume vehicle with many reported problems, so a used Camry needs a careful mechanical inspection and recall check.

The numbers

Side-by-side NHTSA record

Lower is better in every category. The highlighted cell is the stronger result.

CategoryBMW 328xiToyota Camry
Total complaintsAll model years combined0 Better2,056
Safety recallsFederal recall campaigns7 Better31
Crash reportsCrash-related complaints0 Better171
Complaints per yearAveraged across model years0.0 Better205.6
Reported injuriesTied to owner complaints0 Better158
Reported deathsTied to owner complaints0 Better1

Source: NHTSA owner complaints & recall records.

What actually goes wrong

The problems owners report

The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.

BMW 328xi

No component data available.

What these mean
Air Bags

Recalls cover driver-side frontal air bag inflator modules and occupant classification sensors. A faulty inflator can rupture or fail to deploy correctly in a crash, so buyers must confirm the recall repairs were completed.

Electrical System

One recall involves electrical system wiring. Wiring problems can cause intermittent faults, warning lights, or dead systems, so a pre-purchase electrical check is wise.

Occupant Classification

The occupant classification sensor recall can affect whether the passenger air bag deploys. If not fixed, the air bag may not work as designed in a crash.

Toyota Camry

  1. 01POWER TRAIN385
  2. 02UNKNOWN OR OTHER323
  3. 03ENGINE315
  4. 04SERVICE BRAKES285
  5. 05ELECTRICAL SYSTEM237
What these mean
Power Train

Owners report the ignition key getting stuck in Park, and hesitation or shuddering while driving with the check engine light on. These can leave you stranded or cause delayed acceleration.

Engine

Complaints describe delayed throttle response when pressing the accelerator, sometimes for several seconds. That lag can be dangerous when merging or pulling out.

Service Brakes

Owners report the electronic parking brake not disengaging, requiring a tow, and clicking or vibrating noises from the brake pedal area. These issues can affect stopping confidence and daily usability.

Electrical System

Multiple driver-assist systems, including stability control, power steering, blind spot monitoring, and lane keeping, can malfunction at once. Losing these aids suddenly can surprise a driver.

In owners' words — POWER TRAIN

“My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a…”

“The contact owns a 2023 Toyota Camry. The contact stated that while driving at various speeds, the vehicle was hesitating and shuddering, and the check engine warning light was illuminated. The vehicle was taken to the local dealer, who diagnosed the vehicle…”

Official recalls

Safety recalls on record

Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.

BMW 328xi — 7 recalls

Air Bags — Frontal — Driver Side — Inflator Module
#20V017000

The defect: BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi,…

The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

The fix: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer…

Electrical System — Wiring
#17V676000

The defect: BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and ai…

The risk: Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.

The fix: BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may cont…

Air Bags — Frontal — Driver Side — Inflator Module
#24V513000Mar 2024

The defect: BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a spor…

The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

The fix: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Air Bags — Frontal — Driver Side — Inflator Module
#20V017000

The defect: BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi,…

The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

The fix: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer…

Toyota Camry — 31 recalls

Wheels — Lugs/Nuts/Bolts/Studs
#23V432000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.

The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.

The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…

Seats
#24V128000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…

Air Bags — Sensor — Occupant Classification
#23V865000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…

The risk: An air bag that does not deploy during a crash increases the risk of injury.

The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…

Seats
#24V128000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…

Buyer analysis

BMW 328xi or Toyota Camry: which should you buy?

The BMW 328xi has far fewer reported issues per year (0 complaints/year vs. about 206 for the Camry), but it carries seven recalls versus 31 for the Camry. In practice, the BMW may have fewer owner-reported breakdowns, while the Camry has many more documented complaints and crash-related reports. Neither is automatically better; the BMW needs recall verification, and the Camry needs a thorough mechanical check.

Recommendation. If you want the lowest reported complaint rate and can verify all recall fixes, the BMW 328xi may be the better starting point. If you prefer a widely available car with more complaint data to research, the Camry gives you more owner experiences to learn from, but you must inspect power train, engine, and brake behavior carefully. Always have any used car inspected by your own mechanic before buying.

Key differences

  • The BMW 328xi has 0 owner complaints over 2 years, while the Toyota Camry has 2,056 complaints over 10 years, including 171 crash-related reports and 158 injuries.
  • The BMW's main documented issue is recalls for air bag inflators and occupant sensors; the Camry's complaints center on power train hesitation, engine lag, and brake problems.
  • The Camry has 31 recalls versus 7 for the BMW, so the Camry has more safety-related campaigns to verify.
  • Camry owners report specific drivability symptoms like stuck ignition keys, shuddering, and electronic parking brake failure; BMW owner complaint text is not available, so only recall subjects are known.
Watch on BMW 328xi
  • Check whether the driver-side air bag inflator and occupant classification sensor recalls were completed; unrepaired air bag defects can be deadly in a crash.
  • Inspect electrical wiring for signs of repair or corrosion, since a wiring recall exists and electrical faults can be intermittent.
Watch on Toyota Camry
  • Test the ignition key removal in Park and watch for hesitation or shuddering during a test drive, as owners report these power train symptoms.
  • Listen for clicking or vibrating from the brake pedal area and confirm the electronic parking brake engages and disengages properly, since brake complaints are common.

Before you buy

  • Run the VIN on NHTSA.gov to confirm all open recalls are fixed on the specific BMW 328xi or Toyota Camry you are considering.
  • For the BMW, ask for proof of air bag inflator and occupant sensor recall repairs, and have a mechanic check the electrical system.
  • For the Camry, test drive at various speeds and check for delayed acceleration, shuddering, and any check engine light.
  • On the Camry, test the electronic parking brake, listen for brake pedal noises, and verify all driver-assist systems work.
  • Get a pre-purchase inspection from an independent mechanic who knows the model, and review the full NHTSA complaint history for the exact year.

Check the actual car

Comparing models is smart. Checking the VIN is essential.

Brand averages tell you the trend. A VIN check tells you what's wrong with the specific BMW 328xi or Toyota Camry in front of you — accident history, open recalls and title records.

Go deeper

Full reliability reports

BMW 328xi vs Toyota Camry — comparison facts
Comparison
BMW 328xi vs Toyota Camry
BMW 328xi total complaints
0
Toyota Camry total complaints
2,056
BMW 328xi total recalls
7
Toyota Camry total recalls
31
BMW 328xi avg complaints/year
0.0
Toyota Camry avg complaints/year
205.6
More reliable overall
BMW 328xi
Toyota Camry top complaint area
POWER TRAIN