Volvo XC90 Reliability by YearBest & worst years, problems & recalls — NHTSA data
Comparing used Volvo XC90 options? We analyzed 10 model years (2017–2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the Volvo XC90 has 1,038 owner complaints and 44 safety recalls across model years 2017–2026. The most reported issue area is ELECTRICAL SYSTEM. 2017 drew the most complaints; 2021 drew the fewest.
- Make
- Volvo
- Model
- XC90
- Model years analyzed
- 2017–2026 (10 years)
- Total NHTSA complaints
- 1,038
- Safety recall campaigns
- 44
- Crash-related complaints
- 47
- Fire-related complaints
- 43
- Worst model year (by complaints)
- 2017 (228 complaints)
- Best model year (fewest complaints)
- 2021 (51 complaints)
- Top reported issue area
- ELECTRICAL SYSTEM
- Reliability signal
- Poor
By model year
Volvo XC90: which years to avoid & which to buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used — lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record — lower risk starting points.
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
NCAP crash test ratings for this model are not yet loaded or this vehicle was not tested in the years analyzed. NHTSA tests a subset of new vehicles each year. Check nhtsa.gov/ratings directly for the latest results.
What the complaint data suggests
PoorThe VOLVO XC90 has 1,038 NHTSA complaints and 44 recalls on record. 47 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 1,038 total complaints filed with NHTSA
- 44 federal recall campaigns
- 47 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Sep 2026
Safety recalls
NHTSA safety recalls
44 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
BACK OVER PREVENTION:SOFTWARE
SEAT BELTS:CRITICAL FASTENERS
SEAT BELTS:CRITICAL FASTENERS
SEAT BELTS:CRITICAL FASTENERS
SEAT BELTS:CRITICAL FASTENERS
STEERING
STEERING
STEERING
AIR BAGS
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
SEAT BELTS:FRONT:RETRACTOR
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
ELECTRICAL SYSTEM:SOFTWARE
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ELECTRICAL SYSTEM:SOFTWARE
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ELECTRICAL SYSTEM:SOFTWARE
ELECTRICAL SYSTEM:SOFTWARE
BACK OVER PREVENTION:SOFTWARE
Source: NHTSA Recalls Database. Data covers model years 2017–2026. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 1,038 NHTSA complaints — these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
1,038 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
Was driving on a freeway when tire pressure light came on and tire blew out a few minutes later. I could not see the events of what happened behind me, but when my tire blew I got over to the right shoulder as safely as possible to move out of the way of oncoming traffic on the freeway. This incident occurred after only 2 months of driving car (3,000 miles on the car).
The contact owns a 2026 Volvo XC90 PHEV. The contact stated that while driving at an undisclosed speed, there was an abnormal odor inside the vehicle. No warning lights were illuminated. The contact refused to drive the vehicle due to the abnormal odor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact rented a vehicle for a while to go to scheduled appointments. The manufacturer was not made aware of the failure. The failure mileage was approximately 500.
While my own 2026 Volvo EX90 was in for warranty repair (air conditioning compressor failure, believed related to a recent over-the-air software update), the dealership provided me with a loaner vehicle that exhibits its own intermittent climate control malfunction: the air conditioning shuts off completely when the vehicle comes to a stop and resumes when the vehicle is put back in motion. This occurs consistently and unpredictably during normal driving. I am filing this as a related report to a prior NHTSA complaint I submitted regarding my own EX90's air conditioning/compressor failure, as this may indicate a broader pattern with climate control systems on this platform rather than an isolated defect.
On 25th August, while driving my brand-new leased 2026 Volvo XC90 B6 (approximately 4,930 miles) at highway speeds of 60 to 65 mph on the interstate i80 NJ at night, the vehicle suffered a sudden, catastrophic loss of propulsion. The engine abruptly shut off without warning, causing the vehicle to immediately and rapidly lose speed.Traffic conditions were active, and a semi-truck was directly behind my vehicle. Due to the sudden deceleration and total loss of engine power, I narrowly missed a life-threatening, high-speed collision with the semi-truck. I managed to safely maneuver the unpowered vehicle across active lanes to the right shoulder.Once on the shoulder, the "Check Engine" light and a "Turtle" icon (reduced engine performance indicator) appeared on the digital dashboard. The vehicle completely refused to restart. Eventually when Roadside Assistance arrived and attempted to add fuel to the tank to rule out a low fuel (odometer said 1/4 tank re ~65miles to empty), but the vehicle still failed to start or turn over. The car was flatbed-towed to an authorized Volvo dealership at 3:00 AM, where it currently sits. This is the second major electrical failure this new vehicle has suffered in less than 3 months, following a previous incident where the battery abruptly died. A complete powertrain and engine shutdown at highway speeds presents an extreme, life-threatening safety defect that requires immediate federal investigation
Within 4 weeks of a brand new Volvo XC90 T8 PHEV, the backup camera would not display picture when put in reverse gear potentially leading to a fatal crash. This was fixed by switching off the vehicle for five minutes and back on. This was a known recall with XC90 2021-2025 models with campaign number 25V282000. This appears to be a persistent issue in the 2026 model year as well.
I turned on my brand new 2026 Volvo XC 90 and none of the cameras worked. I hard reset it three times and it still didn’t work. The message on the screen said “Camera view is temporarily unavailable. Press home button to close.” This is the second issue with the vehicle. First was apple car play, now, it’s the camera system.
Read 14 more owner reports
The contact owns a 2026 Volvo XC90 PHEV. The contact stated that while driving at an undisclosed speed, there was an abnormal odor inside the vehicle. No warning lights were illuminated. The contact refused to drive the vehicle due to the abnormal odor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact rented a vehicle for a while to go to scheduled appointments. The manufacturer was not made aware of the failure. The failure mileage was approximately 500.
This is my 2nd Volvo xc90. Both models have turbo issues that is costly repairs. Volvo dealership also stated that turbo repairs usually are an issue in Volvo. My first Volvo was 2016 which had a turbo issue. Now my 2022 is now in shop due to turbo and oil spills on inside. There should be a recall.
The electrical/infotainment display failure causes the factory rearview camera image not to display when the vehicle is shifted into reverse. The center infotainment display on my 2022 Volvo XC90 intermittently goes completely black and remains inoperable for days at a time. When the screen is black, the factory rearview camera image does not display when the vehicle is shifted into reverse. All sound, including warning signals, is inoperable. Climate controls are also inaccessible through the screen, and inoperable. This has happened repeatedly: the screen goes dark for several days, returns temporarily, then goes dark again. The failure affects rear visibility during backing events and creates a safety risk because the driver cannot see the rear camera image. I brought the vehicle to a Volvo dealer. The dealer stated that the infotainment head unit must be replaced and quoted approximately $4,000 to replace it with the same non-Google system. Volvo corporate denied assistance. I believe this is a safety-related defect because the failed infotainment display disables the rearview camera function.
In the middle of a cold snowstorm the screen froze and started glitching. As I was trying to change the drive mode to all wheel drive the ESC off button triggered and ESC stayed off without AWD mode and screen was unresponsive. Had to pull over and turn car off and back on for screen to reset.
There is a flaw in Volvo sunroof drains. There are class action lawsuits because of this. 6 months after purchasing my car, there was a leak into my car due to a clogged sunroof drains causing damage to electronics and potentially to computers within the car. I fixed it at a quote of over $2k. Volvo refused to cover it under my warranty. Now, 6 months after the fix, the SAME issue is happening.
My car is a 2022 Volvo hybrid T8, 6-passenger XC90. I purchased the SUV in August of 2023 as a "certified pre-owned" vehicle with only 17,923 miles on it at the time of purchase. This SUV has been fine until within the last two to three months (July-Sept. 2025). Now, in Sept. of 2025, my SUV only has 30,795 miles and we have had it serviced regularly, as required, and taken care of it as responsible vehicle owners. Beginning around June or July of 2025, I began seeing the "check engine" light, so I called the dealership where I purchased the vehicle and took it in for servicing. After a day, they said it was fixed and that it was a blown fuse or two, and it was good to go. Not even 3 weeks to a month later, the "check engine" light came on again. I called and took it back to the dealership. Same story, after less than a day they called me back after fixing something else (don't remember off the top of my head what they said it was, but it was allegedly minor). Now, about 3 days ago, Sept. of 2025, I began seeing the "check engine" light again, so for the 3rd time in less than 3 months I arranged for it to be serviced by the dealership again on 9/30. A day later, another "Propulsion System/maintenance required!!!" light came on as well, so I called to get servicing sooner because obviously the message is scary. I was told to bring it in, they would "work me in" but had no loaners I could use to get to and from work. So, at that point, I got my husband involved and now no one from the dealership is returning either of our calls, AND I'm being told there is no recall on my car, even though a simple google search reveals there is a recall on my same make/model/year SUV. I'm getting the same messages people got about the recall, so no clue why my vehicle isn't considered as part of the recall when I am having the SAME issues as the recalled vehicles are having. I am beyond frustrated and ready to dump this SUV if they are unable to properly repair it!!!!!
I park my Volvo in my driveway which has a blind exit to a pedestrian sidewalk. When I start the car and put it in D or B mode, it does not make any sound. This happens in any of the vehicle modes including "Pure" electric where the ICE is not engaged unless the battery runs out. There is no way for oncoming pedestrians to hear the vehicle or to understand that it might pull out of the blind corner. According to the NHTSA Federal Motor Vehicle Safety Standard Number 141 "The final rule requires hybrid and electric vehicles to emit sound at minimum levels while the vehicle is stationary (although not when the vehicle is parked, i.e., when the transmission is in “park”), while in reverse, and while the vehicle is in forward motion up to 30 km/h. (sic) full compliance should be by September 1, 2020" Our 2022 XC90 T8 Recharge does not make any sound while stationary in N, D, or B tranmission modes or while in Hybrid or Pure drive modes. I see this as a serious safety issue and wanted to report it before I have an actual safety incident. Volvo claims that my vehicle is in compliance with all NHTSA safety standards. Their response is attached.
The contact owns a 2022 Volvo XC90. The contact received notification of NHTSA Campaign Number: 25V179000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I received an SRS airbag, service urgent, drive to workshop warning. I took the car in six times the first two times they said it was a software update and they failed to update the software the third time they updated the software. It didn’t work the fourth time they said it was the passenger seat and the scale wasn’t working or connecting so it was throwing off the airbag. They fixed that, it didn’t change that warning. I still got the warning. And the last time they said it was a battery issue the battery wires weren’t connecting. They fix that, but after five minutes of driving out of the dealership and a repair shop, the warning came up again.I’ve sent an email to Corporate asking for either a refund or or a new car in accordance with the lemon law of California. They want me to take it in the seventh time which I refuse to do because the car is on safe safe to drive and I have two kids that I cannot keep driving in this car.
There have been three incidents where the following happens: While driving in regular suburban driving, the entire infotainment system and cluster panel (all digital--odometer, tachometer, everything) shut off entirely (go black) and the climate system also shuts off. It goes through some reset cycle and then eventually restarts after several seconds. Both times it has been right after pressing some button on the steering wheel that controls the infotainment or doing some operation with the infotainment system such as skipping a track or making a call. Apple Car Play has not been in use. The first time it was 4-5 months ago (2024). The second time was about 2 months ago. The third time was on June 6, 2024. This third time, while at a red light, everything went black and even the car shut off. Luckily, the car was not moving and within a couple of seconds, without touching anything or changing anything, it restarted itself and the infotainment system and cluster rebooted. I am concerned that this may eventually happen while the car is moving. Will be taken to the dealer for review/repair immediately.
The contact owned a 2022 Volvo XC90. The contact stated that while driving in stop-and-go traffic, the odor of smoke was suddenly present inside the vehicle and moments later smoke was viewed coming from under the hood. The vehicle was stopped and moments after exiting the vehicle the vehicle was engulfed in flames. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle and property inside the vehicle were destroyed. A fire report was taken at the scene and the vehicle was towed to the local towing yard. The cause of the fire was not yet determined. The manufacturer was not yet notified of the failure. The local dealer was contacted. The failure mileage was 11,000
I was going 60 mph when the check engine light came on , the car started to jerk and reduce speed. I pulled onto the shoulder until the car stopped. I than proceeded to drive slowly and the turtle appeared on the dash. I drove about another mile until I reached my home doing 30 miles per hour or less.
The vehicle is equipped with Park Assist Camera. It automatically activated when reverse gear is engaged. The camera is angled is a way where display screen on front dash shows about half inch of the license plate. According to the dealership, the camera could not be adjusted and it is operation according to factory specs. This is safety issue as it distract the driver.
During cold weather, and when backing up, the vehicle makes a loud knocking noise as if an accident has occurred. This is an intermittent problem. The vehicle is equipped with Auto-hold brakes. The dealership stated that this might be the issue where the auto-hold is engaging without warring. The dealership tested the brakes and stated that it was operating per manufacturing specs. This issue happened several times so far since 2022. It is a scary moment when feeling as if I had hit some one or some thing.
Showing 20 of 1,038 total NHTSA complaints. Source: NHTSA Complaints Database
Check the exact car
Before you buy, check the exact Volvo XC90
These pages show model-year patterns across 10 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations — here’s what each number actually tells you about a used Volvo XC90, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Volvo XC90 has 1,038 complaints on record across 10 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Volvo XC90 has 44 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 47 of the Volvo XC90's 1,038 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Volvo XC90 vehicles on the road — not any specific car. Two Volvo XC90 vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Volvo XC90 has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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Volvo XC90 reliability — frequently asked questions
Is the Volvo XC90 reliable?
Poor. The Volvo XC90 has 1,038 NHTSA owner complaints and 44 recall campaigns across model years. A commonly reported issue area is ELECTRICAL SYSTEM. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which Volvo XC90 years to avoid?
Years with the most NHTSA complaints: 2017 (228 complaints), 2018 (150 complaints), 2019 (123 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common Volvo XC90 problems?
Top reported issues: ELECTRICAL SYSTEM (312 complaints); UNKNOWN OR OTHER (223 complaints); ENGINE (183 complaints).
Does the Volvo XC90 have recalls?
Yes — 44 NHTSA recall campaigns have been issued for the Volvo XC90. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.