Volvo XC90 Reliability by YearBest & worst years, problems & recalls β NHTSA data
Comparing used Volvo XC90 options? We analyzed 10 model years (2017β2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the Volvo XC90 has 1,074 owner complaints and 44 safety recalls across model years 2017β2026. The most reported issue area is ELECTRICAL SYSTEM. 2017 drew the most complaints; 2021 drew the fewest.
- Make
- Volvo
- Model
- XC90
- Model years analyzed
- 2017β2026 (10 years)
- Total NHTSA complaints
- 1,074
- Safety recall campaigns
- 44
- Crash-related complaints
- 49
- Fire-related complaints
- 46
- Worst model year (by complaints)
- 2017 (237 complaints)
- Best model year (fewest complaints)
- 2021 (51 complaints)
- Top reported issue area
- ELECTRICAL SYSTEM
- Reliability signal
- Poor
By model year
Volvo XC90: which years to avoid & which to buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used β lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record β lower risk starting points.
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
NCAP crash test ratings for this model are not yet loaded or this vehicle was not tested in the years analyzed. NHTSA tests a subset of new vehicles each year. Check nhtsa.gov/ratings directly for the latest results.
What the complaint data suggests
PoorThe VOLVO XC90 has 1,074 NHTSA complaints and 44 recalls on record. 49 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 1,074 total complaints filed with NHTSA
- 44 federal recall campaigns
- 49 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Oct 2026
Safety recalls
NHTSA safety recalls
44 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
BACK OVER PREVENTION:SOFTWARE
BACK OVER PREVENTION:SOFTWARE
SEAT BELTS:CRITICAL FASTENERS
SEAT BELTS:CRITICAL FASTENERS
SEAT BELTS:CRITICAL FASTENERS
STEERING
STEERING
STEERING
AIR BAGS
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
SEAT BELTS:FRONT:RETRACTOR
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ELECTRICAL SYSTEM:SOFTWARE
ELECTRICAL SYSTEM:SOFTWARE
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ELECTRICAL SYSTEM:SOFTWARE
BACK OVER PREVENTION:SOFTWARE
BACK OVER PREVENTION:SOFTWARE
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Source: NHTSA Recalls Database. Data covers model years 2017β2026. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 1,074 NHTSA complaints β these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
1,074 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
On July 27, 2026, I was driving my 2026 Volvo XC90 T8 plug-in hybrid at approximately 70 mph on the highway with 2,160 miles on the odometer. Without warning, a turtle-mode indicator illuminated and the vehicle's speed was electronically limited, dropping from 70 mph to approximately 50 mph while in moving traffic. A "Propulsion System - Service Required" message appeared along with the check engine light. At the same time the air conditioning stopped cooling; the high-voltage electric A/C compressor had lost power. Ambient temperature was 88F. The vehicle was towed to an authorized Volvo dealer. The dealer contacted the Volvo technical hotline and found fault code P0A7A00, an internal fault in the Inverter Generator Module (IGM). The IGM was replaced. On recheck, the dealer found the Integrated Starter Generator (ISG) also had an internal fault and a shorted wire. The ISG was replaced and the hybrid system recalibrated. The vehicle was out of service for repair from July 27, 2026 to September 17, 2026 - 52 days. It had been delivered new on May 4, 2026, approximately 12 weeks before the failure. All work was performed under warranty. No crash or injury resulted. However, the unanticipated loss of motive power at highway speed created a serious risk of being struck from behind. Had this occurred on a stretch with no shoulder or in heavy traffic, the outcome could have been different. I am reporting this because the failure involved two separate high-voltage propulsion components at 2,160 miles, and because the loss of propulsion occurred without prior warning.
Was driving on a freeway when tire pressure light came on and tire blew out a few minutes later. I could not see the events of what happened behind me, but when my tire blew I got over to the right shoulder as safely as possible to move out of the way of oncoming traffic on the freeway. This incident occurred after only 2 months of driving car (3,000 miles on the car).
The contact owns a 2026 Volvo XC90 PHEV. The contact stated that while driving at an undisclosed speed, there was an abnormal odor inside the vehicle. No warning lights were illuminated. The contact refused to drive the vehicle due to the abnormal odor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact rented a vehicle for a while to go to scheduled appointments. The manufacturer was not made aware of the failure. The failure mileage was approximately 500.
While my own 2026 Volvo EX90 was in for warranty repair (air conditioning compressor failure, believed related to a recent over-the-air software update), the dealership provided me with a loaner vehicle that exhibits its own intermittent climate control malfunction: the air conditioning shuts off completely when the vehicle comes to a stop and resumes when the vehicle is put back in motion. This occurs consistently and unpredictably during normal driving. I am filing this as a related report to a prior NHTSA complaint I submitted regarding my own EX90's air conditioning/compressor failure, as this may indicate a broader pattern with climate control systems on this platform rather than an isolated defect.
On 25th August, while driving my brand-new leased 2026 Volvo XC90 B6 (approximately 4,930 miles) at highway speeds of 60 to 65 mph on the interstate i80 NJ at night, the vehicle suffered a sudden, catastrophic loss of propulsion. The engine abruptly shut off without warning, causing the vehicle to immediately and rapidly lose speed.Traffic conditions were active, and a semi-truck was directly behind my vehicle. Due to the sudden deceleration and total loss of engine power, I narrowly missed a life-threatening, high-speed collision with the semi-truck. I managed to safely maneuver the unpowered vehicle across active lanes to the right shoulder.Once on the shoulder, the "Check Engine" light and a "Turtle" icon (reduced engine performance indicator) appeared on the digital dashboard. The vehicle completely refused to restart. Eventually when Roadside Assistance arrived and attempted to add fuel to the tank to rule out a low fuel (odometer said 1/4 tank re ~65miles to empty), but the vehicle still failed to start or turn over. The car was flatbed-towed to an authorized Volvo dealership at 3:00 AM, where it currently sits. This is the second major electrical failure this new vehicle has suffered in less than 3 months, following a previous incident where the battery abruptly died. A complete powertrain and engine shutdown at highway speeds presents an extreme, life-threatening safety defect that requires immediate federal investigation
Within 4 weeks of a brand new Volvo XC90 T8 PHEV, the backup camera would not display picture when put in reverse gear potentially leading to a fatal crash. This was fixed by switching off the vehicle for five minutes and back on. This was a known recall with XC90 2021-2025 models with campaign number 25V282000. This appears to be a persistent issue in the 2026 model year as well.
Read 14 more owner reports
I turned on my brand new 2026 Volvo XC 90 and none of the cameras worked. I hard reset it three times and it still didnβt work. The message on the screen said βCamera view is temporarily unavailable. Press home button to close.β This is the second issue with the vehicle. First was apple car play, now, itβs the camera system.
On July 27, 2026, I was driving my 2026 Volvo XC90 T8 plug-in hybrid at approximately 70 mph on the highway with 2,160 miles on the odometer. Without warning, a turtle-mode indicator illuminated and the vehicle's speed was electronically limited, dropping from 70 mph to approximately 50 mph while in moving traffic. A "Propulsion System - Service Required" message appeared along with the check engine light. At the same time the air conditioning stopped cooling; the high-voltage electric A/C compressor had lost power. Ambient temperature was 88F. The vehicle was towed to an authorized Volvo dealer. The dealer contacted the Volvo technical hotline and found fault code P0A7A00, an internal fault in the Inverter Generator Module (IGM). The IGM was replaced. On recheck, the dealer found the Integrated Starter Generator (ISG) also had an internal fault and a shorted wire. The ISG was replaced and the hybrid system recalibrated. The vehicle was out of service for repair from July 27, 2026 to September 17, 2026 - 52 days. It had been delivered new on May 4, 2026, approximately 12 weeks before the failure. All work was performed under warranty. No crash or injury resulted. However, the unanticipated loss of motive power at highway speed created a serious risk of being struck from behind. Had this occurred on a stretch with no shoulder or in heavy traffic, the outcome could have been different. I am reporting this because the failure involved two separate high-voltage propulsion components at 2,160 miles, and because the loss of propulsion occurred without prior warning.
The contact owns a 2026 Volvo XC90 PHEV. The contact stated that while driving at an undisclosed speed, there was an abnormal odor inside the vehicle. No warning lights were illuminated. The contact refused to drive the vehicle due to the abnormal odor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact rented a vehicle for a while to go to scheduled appointments. The manufacturer was not made aware of the failure. The failure mileage was approximately 500.
2020 Volvo XC90 suffered a sudden catastrophic engine blowout, blinding exhaust smoke, and dropped to a 10 mph limp mode on the highway with zero prior dashboard warning lights or oil alerts. the vehicle lacks a manual dipstick, making the me entirely dependent on a digital safety warning system that failed. [XXX] Volvo has failed to give me any documents/ photos or proof of cost of repair for almost 60 days INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The sunroof repeatedly leaks. when a rainstorm comes it is literally a waterfall through the from mirror unit, threatening the electric in the console, making the steering wheel wet and slippery, and creating dangerous visibility problems. This is clearly a very dangerous design problem, and my internet search suggests it's well known and affects almost everyone from this model year. the danger level while the water is leaking is 10/10
my vehicle has experienced a potentially catastrophic steering failure while driving, Volvo's authorized service attempts have not corrected it, and I no longer consider the vehicle safe.
My 2020 Volvo XC90 T8 plug-in hybrid has been out of service for 78+ days due to a hybrid battery defect covered under an active manufacturer warranty (Claim Type XXX, valid through XXX). The vehicle was towed to Volvo Cars Arrowhead (Glendale, AZ) on XXX after a hybrid battery failure. The dealer confirmed in writing on XXX that multiple hybrid components require replacement and that parts are on extended backorder, and that Volvo Cars USA had authorized a rental vehicle because a loaner could not be offered "for an indefinite period of time." On approximately XXX, my service advisor advised me by phone that more than 700 vehicles nationally are waiting on the same backordered part and that the repair has no estimated completion date. I sent a formal written demand to Volvo Car USA ([XXX]) on XXX requesting repair by a firm date, a replacement vehicle, or repurchase. Volvo did not respond within the stated 14-day deadline or at any point thereafter. The defect appears related to NHTSA's existing recall action on 2020β2022 Volvo plug-in hybrid vehicles for high-voltage battery thermal runaway risk. I am filing this complaint to add to the federal record on this recall and to document Volvo's failure to repair an affected vehicle within a reasonable time or provide any remedy despite formal demand. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This is my daughters vehicle. She was driving home from work with my [XXX] and [XXX] grandchildren in the car. The car suddenly wouldn't drive at a safe speed and was chugging along. She almost got into an accident because she couldn't go faster than about 12 mph. She as finally able to pull over in a safe location and called AAA. My son in law met her and picked her and the children up. The vehicle was towed to VOLVO in Buffalo NY. The diagnosis was a known leak in the sunroof that causes the drains to become blocked. Water then runs down and burned out the ECR module that is located beneath the drivers side foot well. Volvo is aware of the problem and is currently checking all vehicles for the blocked drains. They were given a 5000.00 estimate for repairs. Today VOLVO refused to repair it at their expense. There should be a full recall on this issue. I am a Fire/Explosion Investigator who has investigated numerous car fires related to Control modules catching fire. This could have caused a fire and trapped my grandchildren in the rear seat. The dealership reported 2 other vehicles in for the same issue. Please review and respond to me- [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The rear a/c evaporator coil has failed, leaking UV dyed green oil into the main battery pan. The a/c vents in the car in the driver and middle rows are now blowing hot air. This is a very commonly known problem with Volvo SPA XC90s from 2016-2021. Itβs incredibly expensive to repair($3500 +). There should be a recall to replace/repair this problem in these relatively new and expensive cars.
I was driving when a turtle popped up on my dashboard I pulled over to Google what that meant and popped the hood cause I seen a little smoke within 3 sec the car busted in flames I ran back and grab my daughter out the back seat we were almost locked in due to the car melting the wire and flames started coming inside the car
SUPPLEMENTAL TO NHTSA COMPLAINT #11713668. This is a supplemental filing regarding the 2020 Volvo XC90 T8 Inscription, VIN [XXX] . The hybrid battery cell module failed in December 2025, disabling the vehicle's hybrid propulsion system, all-wheel drive, and electric-only mode. As of this filing, the vehicle has been without hybrid functionality for over four months. The replacement part remains unavailable. Since the original complaint, the owner initiated civil proceedings against Volvo Car USA LLC and Volvo Car North America LLC in the State Court of Gwinnett County, Georgia (Case No. [XXX]). Through that litigation, the following facts have been established as deemed admissions under Georgia law, which neither Defendant contested: 1.This vehicle is excluded from Recall 25V-179, yet experienced a catastrophic hybrid battery cell module failure. 2.Battery failures in 2019-2022 XC90 T8 vehicles are not exclusively caused by the "LG supplier process deviation" identified in Recall 25V-179. 3.Volvo is aware of battery failures in 2019-2022 XC90 T8 vehicles outside the Recall 25V-179 population. 4.Volvo possesses internal engineering data showing the battery defect affects vehicles outside the population reported to NHTSA in Recall 25V-179. 5.Volvo has not issued a recall for the specific failure mode affecting this vehicle. 6.Expanding Recall 25V-179 to cover the full 2019-2022 XC90 T8 population would cost Volvo tens of millions of dollars. These facts were established against both Volvo entities through separate sets of Requests for Admission that went unanswered within the statutory deadline. The owner requests that NHTSA evaluate whether Recall 25V-179 is adequate to protect the full population of affected vehicles. Supporting documentation, including copies of the deemed admissions and service records, is being submitted by mail to the Office of Defect Investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Volvo XC90. The contact stated that while driving 35-40 MPH, the message "Vehicle Not in Park" was displayed intermittently, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was restarted after several attempts and was driven to the residence. The vehicle was then taken to the dealer, where the contact was informed that no failure was found. The vehicle was not diagnosed or repaired. While investigating the failure online, the contact became aware that it was a common failure, and that the dealers were unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.
My tire somehow got a nail in it. I drove straight to Volvo when noticing the issue around 730am on 3/13/26. At 745am I spoke with [XXX] at Schumacher Volvo, he advised that they were too busy today to assist me. I advised I was afraid to drive with this and needed help and he told me to buy a tire lock kit and I could do it at another tire store. When I went to the parts department they advised the brake lock would not work and the only way to fix my tire would be to have Volvo remove the special lock nuts or replace them with common ones. Of course x they had no time to do this so they left me with zero options or ability to fix my car. I was forced to drive 30 minutes home with zero solution. Completely unsafe and unfair I have absolutely no way to resolve this issue with my car. Unacceptable and scary considering Volvo claims they are all about safety but no concerns letting a single mother and her 2 children drive in a tire with a nail. XXX, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle: 2020 Volvo XC90 Mileage at first incident: ~60,000 miles Mileage at second incident: ~70,000 miles In July 2025, while my wife was driving our 2020 Volvo XC90 the vehicle experienced a sudden and complete loss of braking. The brake pedal did not provide stopping power, and the vehicle had to be steered off the roadway in order to come to a stop and avoid a serious accident. The incident created a serious safety risk. The vehicle was taken to an Wynn Volvo PA dealer and the brake booster and master cylinder were replaced at our expense (approximately $2,500). After the repair, the brake pedal initially felt abnormally soft and required a return visit for correct repair. Approximately six months later, in January 2026, while my teenage son was driving the same vehicle, the vehicle again experienced a complete loss of braking. Braking performance was lost without warning. He narrowly avoided a serious accident. The vehicle was brought to Wynn Volvo in PA and the hydraulic control unit (brake control module) was diagnosed as failed. Repair cost is approximately $3,000. This vehicle has now experienced two separate complete brake failures involving different hydraulic braking components within six months -- with both my wife and son narrowly avoiding serious accidents. Given that this is a safety-critical braking system failure with repeat occurrence, I am filing this complaint for investigation.
Showing 20 of 1,074 total NHTSA complaints. Source: NHTSA Complaints Database
Check the exact car
Before you buy, check the exact Volvo XC90
These pages show model-year patterns across 10 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations β hereβs what each number actually tells you about a used Volvo XC90, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is β but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Volvo XC90 has 1,074 complaints on record across 10 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Volvo XC90 has 44 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 49 of the Volvo XC90's 1,074 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions β a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable β simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Volvo XC90 vehicles on the road β not any specific car. Two Volvo XC90 vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage β NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Volvo XC90 has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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By state
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Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Volvo XC90.
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Volvo XC90 reliability β frequently asked questions
Is the Volvo XC90 reliable?
Poor. The Volvo XC90 has 1,074 NHTSA owner complaints and 44 recall campaigns across model years. A commonly reported issue area is ELECTRICAL SYSTEM. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which Volvo XC90 years to avoid?
Years with the most NHTSA complaints: 2017 (237 complaints), 2018 (153 complaints), 2019 (126 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common Volvo XC90 problems?
Top reported issues: ELECTRICAL SYSTEM (326 complaints); UNKNOWN OR OTHER (229 complaints); ENGINE (191 complaints).
Does the Volvo XC90 have recalls?
Yes β 44 NHTSA recall campaigns have been issued for the Volvo XC90. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.