Toyota Grand Highlander Reliability by Year
Best & Worst Years, Problems & Recalls โ NHTSA Data
Comparing used Toyota Grand Highlander options? We analyzed 3 model years (2024โ2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
Model-year trends show patterns. Run a VIN check for the exact Toyota Grand Highlander you plan to buy.
TOYOTA GRAND HIGHLANDER 2024-2026 models have 256 NHTSA complaints and 8 recalls. Powertrain (48) and engine (36) are top concerns. The 2024 year has 191 complaints, while 2026 has only 14. Source: NHTSA owner complaints and recall records.
- Make
- Toyota
- Model
- Grand Highlander
- Model years analyzed
- 2024โ2026 (3 years)
- Total NHTSA complaints
- 256
- Safety recall campaigns
- 8
- Crash-related complaints
- 6
- Fire-related complaints
- 1
- Worst model year (by complaints)
- 2024 (191 complaints)
- Best model year (fewest complaints)
- 2026 (14 complaints)
- Top reported issue area
- UNKNOWN OR OTHER
- Reliability signal
- Average
Toyota Grand Highlander: Which Years to Avoid & Which to Buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used โ lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record โ lower risk starting points.
โญ NHTSA NCAP Crash Test Ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
What the Complaint Data Suggests
AverageBased on NHTSA complaint data, the 2024-2026 Toyota Grand Highlander has 256 complaints and 8 recalls across three model years. The top complaint components are unknown/other (71), powertrain (48), and engine (36). The 2024 model year accounts for the majority of complaints (191), while 2026 has the fewest (14). Source: NHTSA owner complaints and recall records.
- Powertrain complaints total 48 across 2024-2026 models.
- Engine complaints account for 36 reports.
- The 2024 model year has 191 complaints, the highest of the three years.
- Engine issues reported in 36 complaints.
- Powertrain problems noted in 48 complaints.
- Fuel/propulsion system concerns in 29 complaints.
The 2024 model year has the most complaints (191), driven by powertrain and engine issues.
The 2026 model year has the fewest complaints (14), suggesting it may be the most reliable of the three years analyzed.
- Inspect engine for any reported issues.
- Verify all open recalls at nhtsa.gov/recalls.
- Request service records for powertrain and engine components.
- Have a mechanic inspect the vehicle before purchase.
๐ NHTSA Safety Recalls
8 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Source: NHTSA Recalls Database. Data covers model years 2024โ2026. Always run a VIN-specific check below for the most up-to-date open recall status.
๐ง Most-Reported Problem Areas
Based on component keywords extracted from all 256 NHTSA complaints.
๐ NHTSA Complaint Reports
256 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
Failed System: Fuel Injector Failure (?) at high speeds, under load (uphill), causing an immediate and life threatening loss of power. While traveling on the highway, going up mountainous areas, the vehicle loses power and shakes violently. During multiple repairs/visits, the dealerships state that it is the failure of fuel injectors. They are replaced, and it happens again with the same explanation. Safety: Three times my family has lost power at 70mph while traveling uphill surrounded by many cars. The last event ended in a a scary and close interaction with an 18 wheel truck that was unable to stop as we lost power. Dealer Confirmation: The dealer has confirmed, on two separate occasions, that the fuel injectors needed replaced. The vehicle has 3,000 miles on it. At 2,000 miles, damage was found to the fuel injectors. They were replaced and the car was placed back in my possession. At 3,000 miles, the incident occurred for the 3rd time and damage was again found with the fuel injectors. Inspection: Dealerships as well as Toyota's field technician have inspected/repaired the vehicle 2 times and is currently at a dealership for the 3rd time. Warning messages: After the incident occurs, multiple warning lights appear (check engine and hybrid system malfunction).
2nd time ac system stoppped working with 6000. Miles on it after 3rd time same problem it will be under lemon law
While i was closing the trunk Did press area below my license plate to close the trunk, and got a dent below the license playe. Looks like very poor quality of steel being used
Moon roof exploded while driving on highway. This is most likely due the to temperate glass used for the moon roof. No collision happened, no debris flying from somewhere else hit the glass, there was no cause for it shatter, the glass just exploded almost causing my family to get injured from glass shards falling down. Thankfully the cover was there and the moon roof wasnโt open.
My 2026 Toyota Grand Highlander Hybrid sunroof shattered spontaneously while driving - no impact, no prior damage. I was driving at 20-25 mph on a feeder way, approaching a signal
While driving at approximately 20-25 mph, the panoramic sunroof glass of my vehicle suddenly shattered without any warning. There was no impact from road debris, no visible chip, and no prior damage to the glass. The glass appeared to explode outward, creating a loud noise and causing shattered glass to fall inside the vehicle. This created a dangerous situation that could have led to driver distraction or injury. Safety Concern: This incident poses a serious safety risk. Sudden shattering of the sunroof while driving can: Distract the driver and lead to loss of control Cause injury from falling or flying glass Create hazardous driving conditions, especially at highway speeds Dealer Response: I reported the issue to a Toyota dealership, but they denied warranty coverage, stating it was not covered without providing evidence of impact damage. Additional Notes: There was no visible point of impact, which suggests a possible stress fracture or manufacturing defect rather than external damage. Request: I request that NHTSA investigate this issue as a potential defect, as spontaneous sunroof glass failure while driving presents a significant safety hazard.
Car vibrates at high speeds. Dealers idea of fixing is to "overinflate tires, drive for 45 minutes and then let hang on lift"
I purchased this vehicle new from Toyota of madison in Indiana on 3/26/2026. It had 300+ miles on it. Had it for just a week before this warning light came on while idling or driving very slowly..โฆ High Coolant Temp. Pull over in a safe area immediately. My temperature gauge was in the red. I pulled over. Called closest dealership who stated closed for Easter. After several hours of personal researching on the internet of a potential cause , I examined the engine only to find that my Radiator Fan had been UNPLUGGED!! No wonder the engine was overheating. I currently own 4 corollas, one 2025 tundra, and one sienna. I have never had this issue with Toyota. Why was the radiator fan unplugging and Who unplugged this radiator fan and forgot to plug it back?????
When I went to turn the car on last Tuesday (3/24.2026), the entire digital dashboard was black. I tried restarting the car a few times with no resolution. Thankfully, the infotainment screen and heads up display (HUD) were on and working fine. If it was not for the HUD, I would of had no idea what my speed was driving home. However, I was unable to see my gas level or other safety features which is concerning. Once I got the car home about 15 minutes later, we turned the car off and back on and everything was fine. So far, everything has been working normally ever since. I did take a picture of the black screen as you can see for proof. Please reach out if you need more information.
Front windshield cracked on its own. Car was parked in driveway and there was nothing affecting the crack. It cracked on its own. This is brand new car Grand Highlander 2026 and owned for only 1 month. The front windshield shod not crack like that on its own out of nowhere. I read many other reviews from other owners facing the same issues. Most of them mentioning that this has happened because of the poor installation and some mentioning that even after replacing the windshield it has cracked again. Toyota should address this as a recall asap. For a car that costs $60,000.00 and not being able to install a proper front windshield is very sad to hear it from Toyota. That was number one reason I went to buy the Grand Highlander Limited 2026 thinking that there wont be any issues but the stress started already to accumulate. What could be next?
We were going down the highway in our brand new Grand Highlander yesterday (3500 miles, 3 months old) and it was like a bomb had gone off. The panoramic sunroof exploded up and out. Glass started falling on my daughter whom was in the middle seat. My husband had to quickly pull off the highway to safety. I have never experienced anything like this and it was extremely scary. Obviously there is a defect that needs to be addressed.
At low speeds under 40 mph, there is a very pronounced and uncomfortable cabin boom noise when going over bumps.
The Electronic Park Brake (EPB) fails to release when the car is shifted into gear. The park brake dashboard light remains on, and the brake does not release. The problem is intermittent but has occurred multiple times in the first 2 months and 2,000 miles of owning the newly purchased vehicle. The vehicle was purchased in Nov 2025, and in Jan 2026 it was taken to the authorized Toyota service center at the Toyota dealership where it was purchased to have this issue repaired. But Toyota refused to replace any parts. Multiple photographs of the brake failure were provided to the Toyota service center, but they will not replace any parts or do any repairs related to the issue unless they can replicate the intermittent failure while the car is at the service center garage.
I recently purchased a Toyota Grand Highlander just two days ago, and Iโm experiencing a serious issue that is affecting my ability to drive the vehicle safely. At speeds between 25โ40 mph, there is a significant cabin boom and echo inside the vehicle. This creates a pressure sensation in my ears, causing nausea, disorientation, and physical discomfort. Iโve only driven about 50 miles, and the symptoms are severe enough that I cannot continue driving the vehicle.
While I was driving using the screen for the GPS the screen become black just sound. The volume got stuck and no image was displayed. Try to use manual control on steering wheel and they didnโt respond neither. Is not the first time that the screen freezes glows black or just glitches.
While driving on the highway, I heard an extremely loud noise followed by rush of wind. I was not under or near an overpass and there was nothing to indicate an impact by a foreign object. I arrived at my house 10 minutes after the incident and inspected my car. I determined the noise I experienced was the panoramic sunroof, of which the front panel spontaneously exploded while operating the vehicle. I could find no other damage to the car. The sunroof and internal shade cover were closed and not in use, nor was I trying to operate them. The sunroof had a large hole in the center directly under a luggage rail, and the glass around the hole was angled upwards. The small shards of tempered glass were contained on top of the sliding sunroof shade. There was no foreign object, damage to the soft interior sliding shade, or any dents/scratches on the roof. Had the sliding shade been open, the shards would have rained down on me and any passengers (none at time of incident). There were no vehicle warnings of any kind. I took it to the Toyota dealer who inspected the damage but refused to cover it under warranty. I filed an insurance claim with photos and it was approved for repair.
Adaptive cruise control causes quicker wear on rotors. Had to have them replaced at 16,000.
While driving my new Grand Highlander, I have experienced a serious and recurring safety issue. Even with lane assist turned off, the vehicle automatically steers to the right when I exit a regular highway โ apparently misinterpreting the widening road as a lane shift. When this happens, the steering overrides my input and I am forced to pull the wheel hard to regain control and stay in my lane. This loss of steering control is dangerous and frightening, and I am formally reporting it as a significant safety concern that requires immediate attention.
Component that failed: Sunroof How was safety at risk: I was driving my 2025 Grand Highlander on Sunday, [XXX} in the morning. While I was driving, my sunroof exploded, causing a loud noise and a blowout in the front part of the sunroof (pictures included). There was no debris on the road or any other reason for the sunroof to have exploded. This was extremely shocking and concerning - if we had not kept the sunroof shade closed, the glass from the sunroof would have fallen directly on myself and my wife as we were driving, potentially causing an extremely dangerous situation. The sunroof blew outward, NOT inward as would have been expected if something had hit it and caused it to shatter. I also found multiple forums where I discovered that this is a common problem: [XXX] [XXX] [XXX] The problem is widespread enough across models that there is an ongoing lawsuit regarding panoramic sunroofs: [XXX] The dealer and Toyota are claiming that it had to be an external source, but again, there was no debris in the area or any other reason to cause the blowout. The vehicle has been inspected by the manufacturer's field service technicians. It is currently still at the dealer, awaiting final decision on coverage for the blowout. There were no warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On multiple occasions (four) my 2025 Toyota Grand Highlander Hybrid Max has failed to accelerate when I push the gas pedal. Once in traffic, which was extremely scary and a huge hazard. I have contacted the dealership about this issue and have not heard back from them. It has been almost 2 weeks. No warming lamps turned on and this issue lasted about 15 seconds each time. I press the gas, the car does not respond other than an audible RPM raising sound.
Showing 20 of 256 total NHTSA complaints. Source: NHTSA Complaints Database
Before You Buy, Check the Exact Toyota Grand Highlander
These pages show model-year patterns across 3years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
๐ Understanding This Data
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is โ but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Toyota Grand Highlander has 256 complaints on record across 3 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Toyota Grand Highlander has 8 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 6 of the Toyota Grand Highlander's 256 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions โ a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Average) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable โ simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Toyota Grand Highlander vehicles on the road โ not any specific car. Two Toyota Grand Highlander vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage โ NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Toyota Grand Highlander has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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How does the Toyota Grand Highlander stack up? Compare complaint history with similar vehicles.
๐ Check a Toyota Grand Highlander by State
Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Toyota Grand Highlander.