Head-to-head reliability
Toyota Corolla Cross vs Chevrolet Silverado
How the Toyota Corolla Cross and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Toyota Corolla Cross vs Chevrolet Silverado: The Corolla Cross averages 61 complaints per year with 9 recalls, while the Silverado averages 511 complaints per year with 100 recalls. The Silverado also has more crash-related reports (117 vs. 19). Source: NHTSA owner complaints.
The picture
Is the Toyota Corolla Cross or Chevrolet Silverado more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Toyota Corolla Cross
The Toyota Corolla Cross is a compact SUV that has been on the market for about five years. In that time, owners have filed 307 complaints, averaging about 61 per year, with 9 recalls. The most common issues involve the engine, electrical system, and steering, with some reports of steering lock-up and electrical glitches. While the overall complaint rate is relatively low, the nature of these issues—especially steering and electrical—can be concerning for a first-time buyer.
Chevrolet Silverado
The Chevrolet Silverado is a full-size pickup truck with a much longer history and higher sales volume. Over ten years, it has accumulated 5,105 complaints, averaging about 511 per year, and 100 recalls. The most frequent problem areas are the engine, power train, electrical system, and brakes, with reports of sudden loss of braking, transmission issues, and engine failures. The sheer number of complaints and recalls suggests that owners may face more frequent and potentially serious problems.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Toyota Corolla Cross | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 307 Better | 5,105 |
| Safety recallsFederal recall campaigns | 9 Better | 100 |
| Crash reportsCrash-related complaints | 19 Better | 117 |
| Complaints per yearAveraged across model years | 61.4 Better | 510.5 |
| Reported injuriesTied to owner complaints | 24 Better | 104 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Toyota Corolla Cross
- 01ENGINE125
- 02ELECTRICAL SYSTEM94
- 03UNKNOWN OR OTHER59
- 04STEERING57
- 05POWER TRAIN31
Owners report engine-related issues such as faulty components and poor quality control, with some complaints about the start/stop system and driver information display. These can lead to unexpected breakdowns or distractions while driving.
Electrical problems include issues with the start/stop system and driver information display, which may cause the car to stall or display incorrect information. This can be frustrating and potentially unsafe if it affects critical functions.
Some owners have experienced the steering wheel locking up, often after the car has been sitting in the heat. This is a serious safety concern as it can happen suddenly while driving, making the vehicle difficult to control.
Complaints in this category often describe multiple warning lights and steering lock-up, sometimes after the car has been parked in the sun. These vague but alarming symptoms can indicate underlying electrical or steering problems.
“Car purchased new from Toyota dealer. Picked up [XXX]. Immediately found faulty problems with interior and exterior of car. No quality control or post delivery checks were conducted. Car brought back to dealer the next working day ([XXX]) and spent a week the…”
“Vehicle: 2024 Toyota Corolla Cross (gas‑powered, non‑hybrid) System/Component: Electrical System → Start/Stop System → Driver Information Display Issue Type: Design Defect / Driver Distraction I am reporting a recurring issue with my 2024 Toyota Corolla Cross…”
Chevrolet Silverado
- 01ENGINE1,698
- 02POWER TRAIN1,453
- 03ELECTRICAL SYSTEM982
- 04SERVICE BRAKES691
- 05UNKNOWN OR OTHER542
Owners report severe engine issues, including loss of motive power, loud pinging sounds, and diesel particulate filter problems requiring dealer service. These can leave drivers stranded and lead to expensive repairs.
Transmission problems include sudden shifting into neutral and loss of power, even at low speeds. This can be dangerous, especially in traffic or parking situations.
Electrical faults can cause a sudden loss of braking, with the brake pedal remaining firm but braking ineffective. This is a critical safety issue that could lead to accidents.
Brake-related complaints include loss of normal braking and inoperable brakes and steering at highway speeds. Such failures are extremely hazardous and require immediate attention.
“I purchased the 2026 Chevrolet Silverado with a 6.2L motor "new" from the dealer with 5700 miles on XXX. Roughly a month and 2500 miles later, my family and I were in the vehicle, 750 miles from home, returning from a vacation to [XXX] from the [XXX]/[XXX] ar…”
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Toyota Corolla Cross — 9 recalls
The defect: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia…
The risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
The risk: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
The fix: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may cont…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (…
The risk: Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury.
The fix: Dealers will update the software for the pedestrian warning sounds, free of charge. Owner letters were mailed September 1, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 an…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply wit…
The risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
The fix: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for th…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently…
The risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevr…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
The risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
The fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-4…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertentl…
The risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact…
The defect: General Motors, LLC (GM) is recalling certain 2023-2024 GMC Hummer EV pick up, 2024 GMC Hummer EV SUV, and 2024 Chevrolet Silverado EV vehicles. The left or right front seat belt buckle attachment bolts may not be tightened properly.
The risk: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing the risk of injury during a crash.
The fix: Dealers will tighten the left and right front seat belt buckle attachment bolts, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact GMC customer service at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 /…
Buyer analysis
Toyota Corolla Cross or Chevrolet Silverado: which should you buy?
The Toyota Corolla Cross has far fewer complaints per year (about 61) compared to the Chevrolet Silverado (about 511), and fewer recalls (9 vs. 100). This suggests that the Corolla Cross may be less prone to frequent problems, but the Silverado's issues can be more severe, such as brake failure and loss of power. In practice, a buyer prioritizing lower overall complaint frequency might lean toward the Corolla Cross, while those needing a full-size truck should be aware of the Silverado's higher risk of serious faults.
Key differences
- The Silverado has about 8 times more complaints per year than the Corolla Cross, indicating a higher likelihood of problems.
- Silverado complaints often involve severe safety issues like brake failure and loss of power, while Corolla Cross issues are more often electrical or steering-related.
- The Silverado has 100 recalls over 10 years, compared to 9 for the Corolla Cross over 5 years, suggesting more frequent manufacturer fixes.
- Corolla Cross owners report steering lock-up and electrical glitches, while Silverado owners report engine and transmission failures that can strand them.
- Check for any history of steering wheel lock-up, especially if the car has been exposed to high heat; test the steering at low speeds and after the car has been sitting.
- Inspect the electrical system, including the start/stop function and driver information display, for any glitches or warning lights.
- Test the brakes thoroughly, including emergency stops, to ensure there is no loss of braking power; listen for any unusual noises.
- Check for transmission issues by test-driving at various speeds and in parking situations, looking for sudden neutral engagement or loss of power.
Before you buy
- Obtain a full vehicle history report to see if any recalls or complaints have been addressed.
- Have a pre-purchase inspection by a certified mechanic familiar with the specific model.
- For the Corolla Cross, test the steering and electrical systems after the car has been parked in the sun.
- For the Silverado, test the brakes and transmission under different driving conditions, including highway and parking lot maneuvers.
- Ask the seller for maintenance records and confirm that all recall repairs have been completed.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Toyota Corolla Cross | Chevrolet Silverado |
|---|---|---|
| 2026 | 27 | 98 |
| 2025 | 19 | 150 |
| 2024 | 42 | 0 |
| 2023 | 174 | 0 |
| 2022 | 45 | 1340 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Toyota Corolla Cross or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Toyota Corolla Cross vs Chevrolet Silverado
- Toyota Corolla Cross total complaints
- 307
- Chevrolet Silverado total complaints
- 5,105
- Toyota Corolla Cross total recalls
- 9
- Chevrolet Silverado total recalls
- 100
- Toyota Corolla Cross avg complaints/year
- 61.4
- Chevrolet Silverado avg complaints/year
- 510.5
- More reliable overall
- Toyota Corolla Cross
- Toyota Corolla Cross top complaint area
- ENGINE
- Chevrolet Silverado top complaint area
- ENGINE