Head-to-head reliability
RAM Promaster 2500 vs FORD F 150
How the RAM Promaster 2500 and FORD F 150 compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
RAM Promaster 2500 averages fewer NHTSA complaints per year. RAM Promaster 2500 has 9 complaints and 0 recalls on record; FORD F 150 has 11,133 complaints and 144 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | RAM Promaster 2500 | FORD F 150 |
|---|---|---|
| Total complaintsAll model years combined | 9 Better | 11,133 |
| Safety recallsFederal recall campaigns | 0 Better | 144 |
| Crash reportsCrash-related complaints | 1 Better | 319 |
| Complaints per yearAveraged across model years | 0.9 Better | 1113.3 |
| Reported injuriesTied to owner complaints | 1 Better | 287 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
RAM Promaster 2500
- 01POWER TRAIN4
- 02SERVICE BRAKES2
- 03BACK OVER PREVENTION1
- 04ELECTRICAL SYSTEM1
- 05STRUCTURE1
“The contact owns a 2020 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the accelerator pedal wa…”
“The contact owns a 2020 Ram Promaster 2500. The contact stated while reversing at approximately 5 MPH, the contact felt vibration in the steering wheel. The contact depressed the brake pedal and attempted to shift into park(P). The contact was unable to shift…”
FORD F 150
- 01POWER TRAIN3,499
- 02ELECTRICAL SYSTEM2,056
- 03UNKNOWN OR OTHER1,382
- 04EXTERIOR LIGHTING1,150
- 05ENGINE829
“The internal mechanical failure of the Ford 10r80 transmission due to design fault causes unsafe driving conditions as the transmission stalls (fails to power at request) or lunges (powers forward without driver input) causing unsafe conditions for vehicle oc…”
“The vehicle experienced intermittent transmission-related drivability issues before the recall remedy was available. The vehicle had delayed/hard shifting, an intermittent wrench warning light, and a reduced power/limp mode condition where the transmission wo…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
RAM Promaster 2500
No recalls on record.
FORD F 150 — 144 recalls
The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causin…
The risk: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
The fix: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford…
The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block he…
The risk: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
The fix: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The…
The defect: Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
The risk: A vehicle fire could result if materials ignite inside the vehicle.
The fix: Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-…
The defect: Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the do…
The risk: A door that opens while driving can increase the risk of injury.
The fix: Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | RAM Promaster 2500 | FORD F 150 |
|---|---|---|
| 2026 | 0 | 16 |
| 2025 | 0 | 324 |
| 2024 | 0 | 610 |
| 2023 | 2 | 1484 |
| 2022 | 0 | 3398 |
| 2021 | 4 | 5172 |
| 2020 | 3 | 26 |
| 2019 | 0 | 32 |
| 2018 | 0 | 40 |
| 2017 | 0 | 31 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific RAM Promaster 2500 or FORD F 150 in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- RAM Promaster 2500 vs FORD F 150
- RAM Promaster 2500 total complaints
- 9
- FORD F 150 total complaints
- 11,133
- RAM Promaster 2500 total recalls
- 0
- FORD F 150 total recalls
- 144
- RAM Promaster 2500 avg complaints/year
- 0.9
- FORD F 150 avg complaints/year
- 1113.3
- More reliable overall
- RAM Promaster 2500
- RAM Promaster 2500 top complaint area
- POWER TRAIN
- FORD F 150 top complaint area
- POWER TRAIN