Head-to-head reliability
Mercury Milan vs Chevrolet Silverado
How the Mercury Milan and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Mercury Milan averages fewer NHTSA complaints per year. Mercury Milan has 2,575 complaints and 44 recalls on record; Chevrolet Silverado has 7,904 complaints and 100 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Mercury Milan | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 2,575 Better | 7,904 |
| Safety recallsFederal recall campaigns | 44 Better | 100 |
| Crash reportsCrash-related complaints | 97 Better | 229 |
| Complaints per yearAveraged across model years | 429.2 Better | 790.4 |
| Reported injuriesTied to owner complaints | 47 Better | 159 |
| Reported deathsTied to owner complaints | 1 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Mercury Milan
- 01AIR BAGS787
- 02SERVICE BRAKES587
- 03STEERING349
- 04VEHICLE SPEED CONTROL259
- 05POWER TRAIN250
“(TAKATA RECALL). THEY RECOMMEND YOU DO NOT HAVE PASSENGERS IN THE FRONT SEAT OF THIS VEHICLE DUE TO ACTIVE RECALL OF THE FRONT PASSENGER SIDE AIRBAG. THIS RECALL WAS IN 2017. IT IS UNACCEPTABLE THAT THEY HAVE NOT FIXED THIS ISSUE AS OF TODAY. IT IS NOT REASON…”
“TAKATA RECALL- AFTER PURCHASING MY VEHICLE I FOUND OUT THAT THE CAR WAS IN A FEW PREVIOUS ACCIDENTS WHERE THE AIR BAGS WERE DEPLOYED. ON THE PASSENGER SIDE, WHICH IS THE RECALLED SIDE, I AM WORRIED ABOUT IT EXPLODING AS MY RECALL STATED. MY RECALL ALSO STATED…”
Chevrolet Silverado
- 01ENGINE2,352
- 02POWER TRAIN2,254
- 03ELECTRICAL SYSTEM1,452
- 04SERVICE BRAKES1,198
- 05UNKNOWN OR OTHER838
“My 2025 Chevy Silverado 1500 6.2L V8 experienced an internal engine failure at approximately 16,500 miles, requiring replacement of the entire long block under the factory powertrain warranty. The authorized Chevrolet dealership diagnosed internal cylinder wa…”
“What component or system failed or malfunctioned, and is it available for inspection upon request? The engine in my 2025 Chevrolet Silverado 1500 experienced a catastrophic internal failure caused by a failed thrust bearing in the crankshaft assembly. The fai…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Mercury Milan — 44 recalls
The defect: Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to…
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The fix: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for th…
The defect: Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not c…
The risk: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
The fix: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary.…
The defect: Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to…
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The fix: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for th…
The defect: Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Maria…
The risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall an…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires an…
The risk: Driving with underinflated tires can increase the risk of a crash.
The fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owne…
The defect: General Motors LLC (GM) is recalling certain 2025 Chevrolet Silverado EV work trucks. The pedestrian alert sound system may not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum So…
The risk: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
The fix: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N24…
The defect: General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk: An engine stall increases the risk of a crash.
The fix: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782…
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Mercury Milan or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Mercury Milan vs Chevrolet Silverado
- Mercury Milan total complaints
- 2,575
- Chevrolet Silverado total complaints
- 7,904
- Mercury Milan total recalls
- 44
- Chevrolet Silverado total recalls
- 100
- Mercury Milan avg complaints/year
- 429.2
- Chevrolet Silverado avg complaints/year
- 790.4
- More reliable overall
- Mercury Milan
- Mercury Milan top complaint area
- AIR BAGS
- Chevrolet Silverado top complaint area
- ENGINE