Head-to-head reliability
Mercury Mariner vs Chevrolet Silverado
How the Mercury Mariner and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Mercury Mariner averages fewer NHTSA complaints per year. Mercury Mariner has 1,305 complaints and 22 recalls on record; Chevrolet Silverado has 7,904 complaints and 100 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Mercury Mariner | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 1,305 Better | 7,904 |
| Safety recallsFederal recall campaigns | 22 Better | 100 |
| Crash reportsCrash-related complaints | 36 Better | 229 |
| Complaints per yearAveraged across model years | 186.4 Better | 790.4 |
| Reported injuriesTied to owner complaints | 37 Better | 159 |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Mercury Mariner
- 01STEERING559
- 02POWER TRAIN233
- 03VEHICLE SPEED CONTROL182
- 04ENGINE164
- 05FUEL/PROPULSION SYSTEM109
“MY VEHICLE: 2006 MERCURY MARINER HYBRID SUV. PURCHASED NEW IN 2006. IN HOT WEATHER...VEHICLE ENGINE QUITS WHILE IN MOTION ON FREEWAY AT APPROXIMATELY 70 MPH (3 TIMES), AND CITY STREETS (3 TIMES). EXTREMELY DANGEROUS WHEN ENGINE QUITS WHILE DRIVING ON FREEWAY…”
“RECALL FOR COOLANT PUMP ON HYBRID SYSTEM COULD RESULT IN HYBRID ELECTRONIC OVERHEATING CAUSING A STALL LIKE CONDITION RECALL WAS ADDRESSED BY DEALERSHIP BACK ON 7/20/2015 2ND OWNER HAS HAD VEHICLE FOR 9 MNTHS - HAVE HAD 3 INCIDENTS OF VEHICLE SHUTTING DOWN WI…”
Chevrolet Silverado
- 01ENGINE2,352
- 02POWER TRAIN2,254
- 03ELECTRICAL SYSTEM1,452
- 04SERVICE BRAKES1,198
- 05UNKNOWN OR OTHER838
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
“At approximately 3,000 miles, the engine began making a loud knocking noise that became progressively worse while driving. The truck was diagnosed as needing a complete engine replacement. No warning lights, no check engine light, nothing. For someone inexper…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Mercury Mariner — 22 recalls
The defect: The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have…
The risk: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
The fix: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
The defect: Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one…
The risk: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is b…
The fix: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23,…
The defect: The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have…
The risk: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
The fix: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
The defect: The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have…
The risk: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
The fix: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk: An engine stall increases the risk of a crash.
The fix: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires an…
The risk: Driving with underinflated tires can increase the risk of a crash.
The fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owne…
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Mercury Mariner or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Mercury Mariner vs Chevrolet Silverado
- Mercury Mariner total complaints
- 1,305
- Chevrolet Silverado total complaints
- 7,904
- Mercury Mariner total recalls
- 22
- Chevrolet Silverado total recalls
- 100
- Mercury Mariner avg complaints/year
- 186.4
- Chevrolet Silverado avg complaints/year
- 790.4
- More reliable overall
- Mercury Mariner
- Mercury Mariner top complaint area
- STEERING
- Chevrolet Silverado top complaint area
- ENGINE