Head-to-head reliability
Mercedes BENZ Sprinter vs FORD F 150
How the Mercedes BENZ Sprinter and FORD F 150 compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Mercedes BENZ Sprinter averages fewer NHTSA complaints per year. Mercedes BENZ Sprinter has 1,276 complaints and 10 recalls on record; FORD F 150 has 11,133 complaints and 144 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Mercedes BENZ Sprinter | FORD F 150 |
|---|---|---|
| Total complaintsAll model years combined | 1,276 Better | 11,133 |
| Safety recallsFederal recall campaigns | 10 Better | 144 |
| Crash reportsCrash-related complaints | 73 Better | 319 |
| Complaints per yearAveraged across model years | 127.6 Better | 1113.3 |
| Reported injuriesTied to owner complaints | 32 Better | 287 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Mercedes BENZ Sprinter
- 01ELECTRICAL SYSTEM241
- 02UNKNOWN OR OTHER206
- 03POWER TRAIN202
- 04FORWARD COLLISION AVOIDANCE187
- 05ENGINE177
“Following Jayco and Entegra instructions, I delivered my coach to Blue Compass RV. It has now been more than SIX MONTHS out of service. Jayco Pre-Authorization has denied the required battery replacement and referred me to the battery manufacturer, even thoug…”
“This vehicle has factory installed swivel seats. When we were parked, we swiveled the seats around to use the table and then back prior to driving again. When we tried to move the seat closer to the steering wheel, the electric seats did nothing and upon insp…”
FORD F 150
- 01POWER TRAIN3,499
- 02ELECTRICAL SYSTEM2,056
- 03UNKNOWN OR OTHER1,382
- 04EXTERIOR LIGHTING1,150
- 05ENGINE829
“The internal mechanical failure of the Ford 10r80 transmission due to design fault causes unsafe driving conditions as the transmission stalls (fails to power at request) or lunges (powers forward without driver input) causing unsafe conditions for vehicle oc…”
“The vehicle experienced intermittent transmission-related drivability issues before the recall remedy was available. The vehicle had delayed/hard shifting, an intermittent wrench warning light, and a reduced power/limp mode condition where the transmission wo…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Mercedes BENZ Sprinter — 10 recalls
The defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
The risk: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
The fix: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762…
The defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
The risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
The fix: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer servic…
The defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbe…
The risk: An inactive airbag system can increase the risk of injury in the event of a crash.
The fix: DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The rec…
The defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
The risk: In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
The fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began Ja…
FORD F 150 — 144 recalls
The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causin…
The risk: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
The fix: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford…
The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block he…
The risk: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
The fix: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The…
The defect: Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
The risk: A vehicle fire could result if materials ignite inside the vehicle.
The fix: Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-…
The defect: Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the do…
The risk: A door that opens while driving can increase the risk of injury.
The fix: Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Mercedes BENZ Sprinter | FORD F 150 |
|---|---|---|
| 2026 | 0 | 16 |
| 2025 | 12 | 324 |
| 2024 | 79 | 610 |
| 2023 | 53 | 1484 |
| 2022 | 252 | 3398 |
| 2021 | 304 | 5172 |
| 2020 | 267 | 26 |
| 2019 | 284 | 32 |
| 2018 | 25 | 40 |
| 2017 | 0 | 31 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Mercedes BENZ Sprinter or FORD F 150 in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Mercedes BENZ Sprinter vs FORD F 150
- Mercedes BENZ Sprinter total complaints
- 1,276
- FORD F 150 total complaints
- 11,133
- Mercedes BENZ Sprinter total recalls
- 10
- FORD F 150 total recalls
- 144
- Mercedes BENZ Sprinter avg complaints/year
- 127.6
- FORD F 150 avg complaints/year
- 1113.3
- More reliable overall
- Mercedes BENZ Sprinter
- Mercedes BENZ Sprinter top complaint area
- ELECTRICAL SYSTEM
- FORD F 150 top complaint area
- POWER TRAIN