Head-to-head reliability
Mazda CX 9 vs Honda Accord
How the Mazda CX 9 and Honda Accord compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Mazda CX 9 averages fewer NHTSA complaints per year. Mazda CX 9 has 502 complaints and 11 recalls on record; Honda Accord has 4,301 complaints and 38 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Mazda CX 9 | Honda Accord |
|---|---|---|
| Total complaintsAll model years combined | 502 Better | 4,301 |
| Safety recallsFederal recall campaigns | 11 Better | 38 |
| Crash reportsCrash-related complaints | 21 Better | 155 |
| Complaints per yearAveraged across model years | 50.2 Better | 430.1 |
| Reported injuriesTied to owner complaints | 15 Better | 141 |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Mazda CX 9
- 01ENGINE259
- 02UNKNOWN OR OTHER78
- 03ELECTRICAL SYSTEM49
- 04SERVICE BRAKES45
- 05POWER TRAIN45
“This complaint refers to Mazda and it's dealer refusal to properly execute the warranty work under the SSPD5 Valve Stem Seal Class Action Campaign and does not follow the Court's approval of the final Settlement Agreement. I assert that Mazda and it's dealer…”
“THE MAZDA CX-9 UNCOMMANDED ENGINE ACCELERATION REPORTED HEREIN DID NOT RESULT IN ANY DAMAGE PRIMARILY BECAUSE IT COMMENCED SEVERAL SECONDS AFTER I BEGAN LIGHT BRAKING WHILE APPROACHING A RED TRAFFIC LIGHT. MY IMMEDIATE RESPONSE WAS TO INCREASE BRAKE PRESSURE;…”
Honda Accord
- 01ENGINE928
- 02ELECTRICAL SYSTEM824
- 03FORWARD COLLISION AVOIDANCE798
- 04UNKNOWN OR OTHER699
- 05SERVICE BRAKES577
“I purchased this vehicle at 0 miles in July 2025 from Honda Accord in Pensacola Florida. I reported in July 2025 that there was a noise and I was unhappy with the vehicle and would like to exchange the vehicle within the 30 days months later, the noise got lo…”
“Vehicle drove normally in the morning commute. In the afternoon commute it started normally and as i approached highway speeds the alarms started showing up. the Brake, hill descent system, abs, critical failure. the vehicle started losing speed and could not…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Mazda CX 9 — 11 recalls
The defect: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle S…
The risk: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
The fix: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for th…
The defect: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle S…
The risk: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
The fix: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for th…
The defect: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
The risk: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
The fix: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
The defect: Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.
The risk: A detached tire tread can decrease vehicle stability and increase the risk of a crash.
The fix: Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Ma…
Honda Accord — 38 recalls
The defect: Honda (American Honda Motor Co.) is recalling certain 2023-2025 Honda Accord Hybrid vehicles. Due to a software error, the integrated control module (ICM) central processing unit (CPU) may reset while driving, causing a loss of drive power.
The risk: A loss of drive power increases the risk of a crash or injury.
The fix: Dealers will reprogram the ICM CPU software, free of charge. Owner notification letters were mailed January 6, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is TN2. Vehicle Identificati…
The defect: Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
The risk: A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
The fix: Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed July 27, 2026. Additional letters will be sent once the final remedy is availa…
The defect: Honda (America Honda Motor Co.) is recalling certain 2023 Civic, Acura RDX, Acura Integra, and 2022 Honda Accord vehicles. A ball valve in the vehicle stability assist (VSA) modulator may leak brake fluid, which can result in unintended vehicle movement when the brake hold feature is engaged or an…
The risk: Unintended vehicle movement or an unexpected increase in brake pedal travel can increase the risk of a crash or injury.
The fix: Dealers will replace the VSA modulator, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are OEJ, XEK, AEY, XEX and OEW.
The defect: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura R…
The risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
The fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls ar…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Mazda CX 9 | Honda Accord |
|---|---|---|
| 2023 | 12 | 220 |
| 2022 | 9 | 217 |
| 2021 | 36 | 217 |
| 2020 | 19 | 341 |
| 2019 | 52 | 655 |
| 2018 | 125 | 1815 |
| 2017 | 61 | 528 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Mazda CX 9 or Honda Accord in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Mazda CX 9 vs Honda Accord
- Mazda CX 9 total complaints
- 502
- Honda Accord total complaints
- 4,301
- Mazda CX 9 total recalls
- 11
- Honda Accord total recalls
- 38
- Mazda CX 9 avg complaints/year
- 50.2
- Honda Accord avg complaints/year
- 430.1
- More reliable overall
- Mazda CX 9
- Mazda CX 9 top complaint area
- ENGINE
- Honda Accord top complaint area
- ENGINE