Head-to-head reliability
JEEP Cherokee vs Chevrolet Silverado
How the JEEP Cherokee and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
JEEP Cherokee averages fewer NHTSA complaints per year. JEEP Cherokee has 7,233 complaints and 57 recalls on record; Chevrolet Silverado has 7,776 complaints and 100 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | JEEP Cherokee | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 7,233 Better | 7,776 |
| Safety recallsFederal recall campaigns | 57 Better | 100 |
| Crash reportsCrash-related complaints | 179 Better | 225 |
| Complaints per yearAveraged across model years | 723.3 Better | 777.6 |
| Reported injuriesTied to owner complaints | 151 | 150 Better |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
JEEP Cherokee
- 01POWER TRAIN3,560
- 02ENGINE1,604
- 03ELECTRICAL SYSTEM1,550
- 04UNKNOWN OR OTHER1,391
- 05SERVICE BRAKES460
“I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I d…”
“on May 3 at approx. 4:00 pm I was sitting at a stop light and when it turned green I started to accelerate the jolt was so hard that I thought the car behind me had hit me.When I went to go again it started rolling backwards and I applied the brakes.I could n…”
Chevrolet Silverado
- 01ENGINE2,302
- 02POWER TRAIN2,213
- 03ELECTRICAL SYSTEM1,435
- 04SERVICE BRAKES1,193
- 05UNKNOWN OR OTHER832
“At approximately 3,000 miles, the engine began making a loud knocking noise that became progressively worse while driving. The truck was diagnosed as needing a complete engine replacement. No warning lights, no check engine light, nothing. For someone inexper…”
“Truck has less than 1800 miles. Was at a stop light and the vehicle started shaking and making metal tin rattling sounds. Stopped for gas, started the vehicle all noises went away. Got onto the freeway and about 1 mile down the road the truck lost power at 70…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
JEEP Cherokee — 57 recalls
The defect: Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Cherokee vehicles. The brake system control module may fail to operate properly, which can cause a loss of anti-lock brakes (ABS) and electronic stability control (ESC).
The risk: A loss of anti-lock brakes or electronic stability control increases the risk of a crash.
The fix: Dealers will update the brake system control module software, free of charge. Owner notification letters were mailed April 28, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 29D. Vehicle Id…
The defect: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
The risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
The fix: The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact F…
The defect: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
The risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
The fix: The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact F…
The defect: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
The risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
The fix: The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact F…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado EV and GMC Sierra EV electric vehicles. After experiencing an electronic stability control (ESC) system malfunction, the ESC malfunction warning light may not illuminate on the next key cycle. As such, these vehicles fail to com…
The risk: An indicator light that does not illuminate may fail to warn the driver of an ESC system issue, increasing the risk of a crash.
The fix: The EBCM software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed October 15, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020, or G…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yuko…
The risk: Front or rear wheel lockup increases the risk of a crash.
The fix: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contac…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | JEEP Cherokee | Chevrolet Silverado |
|---|---|---|
| 2026 | 3 | 70 |
| 2023 | 3 | 412 |
| 2022 | 46 | 1270 |
| 2021 | 138 | 898 |
| 2020 | 264 | 819 |
| 2019 | 1596 | 1955 |
| 2018 | 679 | 584 |
| 2017 | 1325 | 1151 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific JEEP Cherokee or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- JEEP Cherokee vs Chevrolet Silverado
- JEEP Cherokee total complaints
- 7,233
- Chevrolet Silverado total complaints
- 7,776
- JEEP Cherokee total recalls
- 57
- Chevrolet Silverado total recalls
- 100
- JEEP Cherokee avg complaints/year
- 723.3
- Chevrolet Silverado avg complaints/year
- 777.6
- More reliable overall
- JEEP Cherokee
- JEEP Cherokee top complaint area
- POWER TRAIN
- Chevrolet Silverado top complaint area
- ENGINE