Head-to-head reliability
Isuzu NQR vs Chevrolet Silverado
How the Isuzu NQR and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Isuzu NQR vs Chevrolet Silverado: Over 10 years, the NQR had 0 complaints and 14 recalls, while the Silverado had 8,227 complaints and 101 recalls. The Silverado also had 233 crash-related reports and 3 deaths; the NQR had none. The NQR shows fewer owner-reported issues, but both need recall checks. Source: NHTSA owner complaints.
The picture
Is the Isuzu NQR or Chevrolet Silverado more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Isuzu NQR
The Isuzu NQR is a commercial cab-over truck, and over the past decade it has generated zero owner complaints to NHTSA. That silence suggests owners either aren't reporting problems or the truck is used in fleet settings where issues are handled internally. However, it has 14 recalls, mostly for suspension and wheel hardware, so safety defects have been identified by the manufacturer even without owner complaints. For a buyer, this means fewer documented day-to-day gripes but a need to verify recall repairs.
Chevrolet Silverado
The Chevrolet Silverado is a full-size pickup with a massive volume of owner complaints—over 8,000 in ten years—and 101 recalls. The most common trouble spots are the engine, powertrain, electrical system, and brakes, with many reports of sudden stalling, loss of braking, and transmission problems. Some complaints involve serious safety consequences, including 233 crash-related reports and 3 deaths. This is a high-volume vehicle with a wide range of reported issues, so a thorough pre-purchase inspection is critical.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Isuzu NQR | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 0 Better | 8,227 |
| Safety recallsFederal recall campaigns | 14 Better | 101 |
| Crash reportsCrash-related complaints | 0 Better | 233 |
| Complaints per yearAveraged across model years | 0.0 Better | 822.7 |
| Reported injuriesTied to owner complaints | 0 Better | 160 |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Isuzu NQR
No component data available.
Recalls for rear leaf spring U-bolts and leaf spring to axle attachments suggest a risk of suspension separation or instability. A buyer should check for any signs of loose or repaired rear suspension hardware, as a failure could affect control and load carrying.
A recall for steering indicates a potential loss of steering control. Owners should have the steering system inspected for play, unusual noises, or leaks, and confirm the recall was performed.
A recall for wheel lug nuts or studs points to a risk of wheel detachment. Inspect all wheel fasteners for proper torque and condition, and verify the recall remedy was applied.
Recalls for equipment (such as owner/service manuals) are less about mechanical failure but may indicate missing safety information. Ensure all recall paperwork is complete and any required labels or manuals are present.
Chevrolet Silverado
- 01ENGINE2,521
- 02POWER TRAIN2,347
- 03ELECTRICAL SYSTEM1,513
- 04SERVICE BRAKES1,222
- 05UNKNOWN OR OTHER858
Owners report engine stalling, rough running, and diesel particulate filter soot accumulation requiring dealer service. Some complaints describe the engine shutting off while driving, which can be dangerous. A buyer should check for stored fault codes and service history related to engine management.
Complaints include sudden shifting into neutral, loss of acceleration, and transmission issues. One owner reported the vehicle going into neutral while driving uphill in a parking garage. This can leave you without power when you need it, so a test drive should include varied conditions.
Reports of sudden loss of braking, engine shutdown, and dashboard warnings like 'Return to Neutral' and 'Press Start'. These electrical glitches can affect critical functions. Inspect for aftermarket modifications and check battery and charging system health.
Owners describe a firm brake pedal with reduced braking effect, and in some cases the truck shutting off while braking. This is a serious safety concern. Have a mechanic inspect the brake system, including the ABS and brake booster, and check for related recalls.
“I purchased the 2026 Chevrolet Silverado with a 6.2L motor "new" from the dealer with 5700 miles on XXX. Roughly a month and 2500 miles later, my family and I were in the vehicle, 750 miles from home, returning from a vacation to [XXX] from the [XXX]/[XXX] ar…”
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Isuzu NQR — 14 recalls
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tig…
The risk: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
The fix: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's numb…
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed o…
The risk: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
The fix: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638…
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of m…
The risk: An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
The fix: Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deem…
The defect: Diesel Modification Center LLC. (Diesel Modification Center) is recalling certain 2018-2019 Isuzu NQR ,NRR, and NPR vehicles modified to be equipped with dual steering. The keystock may become dislodged from the steering cross shaft and cause unexpected loss of right hand steering.
The risk: Unexpected loss of steering increases the risk of a crash.
The fix: Diesel Modification Center will notify owners, and dealers will verify the keystock is in place or replace it, as necessary. In addition, the set screw will be retorqued and a stamp will be drifted in the keyed slot to ensure the keystock…
Chevrolet Silverado — 101 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk: An engine stall increases the risk of a crash.
The fix: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires an…
The risk: Driving with underinflated tires can increase the risk of a crash.
The fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owne…
Buyer analysis
Isuzu NQR or Chevrolet Silverado: which should you buy?
The Isuzu NQR has far fewer complaints per year (0 vs. about 823 for the Silverado), but it still has 14 recalls. The Silverado's high complaint volume and reports of stalling, braking loss, and transmission problems mean a used Silverado carries more documented risk. In practice, the NQR may be simpler and less complaint-prone, but both require careful recall and mechanical checks.
Key differences
- The Isuzu NQR has 0 owner complaints and 14 recalls, while the Chevrolet Silverado has 8,227 complaints and 101 recalls over the same period.
- Silverado owners report serious issues like engine stalling, sudden loss of braking, and transmission shifting into neutral; the NQR has no complaint text but recalls for suspension, steering, and wheel hardware.
- The Silverado has 233 crash-related complaints, 160 injuries, and 3 deaths; the NQR has 0 in each of those categories.
- The NQR's recalls focus on mechanical safety items (leaf springs, steering, wheel studs), while the Silverado's recalls include fuel pump control, tire pressure monitoring, and forward collision warnings.
- Check for any signs of rear suspension damage or loose U-bolts, and confirm the leaf spring recall was performed.
- Inspect wheel lug nuts and studs for wear or improper torque, and verify the wheel hardware recall remedy.
- Look for evidence of engine stalling or diesel particulate filter issues, such as frequent regeneration cycles or stored codes.
- Test the brakes thoroughly for firmness and stopping power, and check for any electrical glitches like random shutdowns or warning messages.
Before you buy
- Run the VIN on NHTSA.gov to see all open recalls for the specific vehicle and confirm they have been fixed.
- Ask for a complete service history, especially for the Silverado, to see if engine, transmission, or brake problems have been addressed.
- Have a trusted mechanic perform a pre-purchase inspection focusing on the areas mentioned in complaints and recalls.
- For the Silverado, test drive in varied conditions (highway, parking lot, uphill) to check for stalling, shifting, or braking issues.
- For the NQR, inspect the suspension, steering, and wheel hardware closely, and verify that recall repairs were done by a qualified shop.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Isuzu NQR | Chevrolet Silverado |
|---|---|---|
| 2026 | 0 | 120 |
| 2025 | 0 | 157 |
| 2024 | 0 | 527 |
| 2023 | 0 | 450 |
| 2022 | 0 | 1390 |
| 2021 | 0 | 961 |
| 2020 | 0 | 868 |
| 2019 | 0 | 2003 |
| 2018 | 0 | 597 |
| 2017 | 0 | 1154 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Isuzu NQR or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Isuzu NQR vs Chevrolet Silverado
- Isuzu NQR total complaints
- 0
- Chevrolet Silverado total complaints
- 8,227
- Isuzu NQR total recalls
- 14
- Chevrolet Silverado total recalls
- 101
- Isuzu NQR avg complaints/year
- 0.0
- Chevrolet Silverado avg complaints/year
- 822.7
- More reliable overall
- Isuzu NQR
- Chevrolet Silverado top complaint area
- ENGINE