Head-to-head reliability
Isuzu NPR HD vs Chevrolet Silverado
How the Isuzu NPR HD and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Isuzu NPR HD averages fewer NHTSA complaints per year. Isuzu NPR HD has 0 complaints and 21 recalls on record; Chevrolet Silverado has 7,904 complaints and 100 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Isuzu NPR HD | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 0 Better | 7,904 |
| Safety recallsFederal recall campaigns | 21 Better | 100 |
| Crash reportsCrash-related complaints | 0 Better | 229 |
| Complaints per yearAveraged across model years | 0.0 Better | 790.4 |
| Reported injuriesTied to owner complaints | 0 Better | 159 |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Isuzu NPR HD
No component data available.
Chevrolet Silverado
- 01ENGINE2,352
- 02POWER TRAIN2,254
- 03ELECTRICAL SYSTEM1,452
- 04SERVICE BRAKES1,198
- 05UNKNOWN OR OTHER838
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
“At approximately 3,000 miles, the engine began making a loud knocking noise that became progressively worse while driving. The truck was diagnosed as needing a complete engine replacement. No warning lights, no check engine light, nothing. For someone inexper…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Isuzu NPR HD — 21 recalls
The defect: US Truck Body Co., Inc. (US Truck Body) is recalling certain 2025 Isuzu NPR HD vehicles equipped with Waltco MDV series liftgates. The deck pins may break, causing the liftgate platform to fall.
The risk: A liftgate that falls unexpectedly increases the risk of injury.
The fix: US Truck Body will work with the supplier, Hiab, to inspect the platform bushings and hydraulic systems and replace the deck pins, free of charge. All affected vehicles are expected to be repair by August 27, 2026. Owners may contact US Tr…
The defect: Isuzu Motors Limited (Isuzu) is recalling certain 2025-2027 Chevrolet Low Cab Forward 5500XD, 4500XD, Isuzu NRR, NPR HD, NPR XD, 2025-2026 Chevrolet Low Cab Forward 4500HD, and Isuzu NRR EV vehicles. The chassis and/or cab wire harnesses may chafe against metal components, leading to harness failur…
The risk: Harness failure may cause an engine stall or the brake lights and parking brake to fail, increasing the risk of a crash. Damaged wires may also melt, increasing the risk of a fire.
The fix: Dealers will add additional fasteners, inspect and replace the harnesses as necessary, free of charge. This is a Phased campaign. Phase 1 will include NRR EV vehicles. Owner notification letters were mailed April 24, 2026 to NRR EV owners.…
The defect: Isuzu Motors Limited (Isuzu) is recalling certain 2025-2027 Chevrolet Low Cab Forward 5500XD, 4500XD, Isuzu NRR, NPR HD, NPR XD, 2025-2026 Chevrolet Low Cab Forward 4500HD, and Isuzu NRR EV vehicles. The chassis and/or cab wire harnesses may chafe against metal components, leading to harness failur…
The risk: Harness failure may cause an engine stall or the brake lights and parking brake to fail, increasing the risk of a crash. Damaged wires may also melt, increasing the risk of a fire.
The fix: Dealers will add additional fasteners, inspect and replace the harnesses as necessary, free of charge. This is a Phased campaign. Phase 1 will include NRR EV vehicles. Owner notification letters were mailed April 24, 2026 to NRR EV owners.…
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tig…
The risk: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
The fix: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's numb…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk: An engine stall increases the risk of a crash.
The fix: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires an…
The risk: Driving with underinflated tires can increase the risk of a crash.
The fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owne…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Isuzu NPR HD | Chevrolet Silverado |
|---|---|---|
| 2026 | 0 | 82 |
| 2025 | 0 | 135 |
| 2024 | 0 | 498 |
| 2023 | 0 | 424 |
| 2022 | 0 | 1302 |
| 2021 | 0 | 914 |
| 2020 | 0 | 831 |
| 2019 | 0 | 1977 |
| 2018 | 0 | 588 |
| 2017 | 0 | 1153 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Isuzu NPR HD or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Isuzu NPR HD vs Chevrolet Silverado
- Isuzu NPR HD total complaints
- 0
- Chevrolet Silverado total complaints
- 7,904
- Isuzu NPR HD total recalls
- 21
- Chevrolet Silverado total recalls
- 100
- Isuzu NPR HD avg complaints/year
- 0.0
- Chevrolet Silverado avg complaints/year
- 790.4
- More reliable overall
- Isuzu NPR HD
- Chevrolet Silverado top complaint area
- ENGINE