Head-to-head reliability

Infiniti M56 vs FORD F 150

How the Infiniti M56 and FORD F 150 compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.

Infiniti M5624 complaints · 8 recalls Fewer issues per year
FORD F 15011,621 complaints · 151 recalls

Based on NHTSA owner-complaint & recall records

Which should you buy?

Infiniti M56 averages fewer NHTSA complaints per year. Infiniti M56 has 24 complaints and 8 recalls on record; FORD F 150 has 11,621 complaints and 151 recalls. Source: NHTSA owner complaints.

The numbers

Side-by-side NHTSA record

Lower is better in every category. The highlighted cell is the stronger result.

CategoryInfiniti M56FORD F 150
Total complaintsAll model years combined24 Better11,621
Safety recallsFederal recall campaigns8 Better151
Crash reportsCrash-related complaints0 Better330
Complaints per yearAveraged across model years8.0 Better1162.1
Reported injuriesTied to owner complaints0 Better297
Reported deathsTied to owner complaints0 Better1

Source: NHTSA owner complaints & recall records.

What actually goes wrong

The problems owners report

The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.

Infiniti M56

  1. 01POWER TRAIN10
  2. 02ENGINE6
  3. 03ELECTRICAL SYSTEM4
  4. 04FUEL/PROPULSION SYSTEM3
  5. 05AIR BAGS3
In owners' words — POWER TRAIN

“WE HAVE BEEN TRYING TO RESOLVE THIS PROBLEM THROUGH INFINITI SERVICE CENTER SINCE WE BOUGHT THE CAR 10 MONTHS AGO WITH ONLY 28K MILES. THE VEHICLE HAS SEVERE HESITATION WHEN ATTEMPTING TO ACCELERATE IMMEDIATELY AFTER SLOWING OR STOPPING. ON SEVERAL OCCASIONS…”

“The contact owns a 2011 Infiniti M56. The contact received a recall notification for NHTSA Campaign Number: 20V755000 (Power Train) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that w…”

FORD F 150

  1. 01POWER TRAIN3,648
  2. 02ELECTRICAL SYSTEM2,100
  3. 03UNKNOWN OR OTHER1,431
  4. 04EXTERIOR LIGHTING1,224
  5. 05ENGINE880
In owners' words — POWER TRAIN

“This lead frame issue is never ending. Well over a decade without a proper remedy. I’m very familiar with it. but this one nearly ended my life. After the near collision I called my mechanic and bought a new ford lead frame from a dealership. It’s doing fine…”

“My 2017 Ford F-150 V8 with the 6-speed automatic transmission has been experiencing a serious and recurring transmission malfunction. The truck has consistently, almost on a daily basis, gone into limp mode and become stuck in 5th gear. It also frequently fai…”

Official recalls

Safety recalls on record

Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.

Infiniti M56 — 8 recalls

Power Train — Driveline — Driveshaft
#20V755000Jul 2020

The defect: Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.

The risk: A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.

The fix: Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.

Fuel System, Gasoline
#14V683000

The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fu…

The risk: A fuel leak in the presence of an ignition source could cause a vehicle fire.

The fix: Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Power Train — Driveline — Driveshaft
#24V470000

The defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

The risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

The fix: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

Power Train — Driveline — Driveshaft
#20V755000Jul 2020

The defect: Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.

The risk: A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.

The fix: Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.

FORD F 150 — 151 recalls

Engine
#18V894000

The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causin…

The risk: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.

The fix: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford…

Engine
#19V278000Aug 2019

The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block he…

The risk: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.

The fix: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The…

Seat Belts — Pretensioner
#18V568000

The defect: Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.

The risk: A vehicle fire could result if materials ignite inside the vehicle.

The fix: Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-…

Latches/Locks/Linkages — Doors — Latch
#17V652000

The defect: Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the do…

The risk: A door that opens while driving can increase the risk of injury.

The fix: Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer…

Check the actual car

Comparing models is smart. Checking the VIN is essential.

Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti M56 or FORD F 150 in front of you — accident history, open recalls and title records.

Go deeper

Full reliability reports

Infiniti M56 vs FORD F 150 — comparison facts
Comparison
Infiniti M56 vs FORD F 150
Infiniti M56 total complaints
24
FORD F 150 total complaints
11,621
Infiniti M56 total recalls
8
FORD F 150 total recalls
151
Infiniti M56 avg complaints/year
8.0
FORD F 150 avg complaints/year
1162.1
More reliable overall
Infiniti M56
Infiniti M56 top complaint area
POWER TRAIN
FORD F 150 top complaint area
POWER TRAIN