Head-to-head reliability
Infiniti JX35 vs Chevrolet Silverado
How the Infiniti JX35 and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Infiniti JX35 vs Chevrolet Silverado: The JX35 has 0 complaints over 1 year, while the Silverado averages 510.5 complaints per year over 10 years. The Silverado also has 117 crash-related complaints and 104 injuries, compared to none for the JX35. Source: NHTSA owner complaints.
The picture
Is the Infiniti JX35 or Chevrolet Silverado more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Infiniti JX35
The Infiniti JX35 is a luxury crossover that, based on NHTSA data, has no owner complaints on record over its single model year. This suggests that owners have not reported any specific mechanical or safety issues to regulators, but it also means there is little real-world data to draw from. The seven recalls, however, indicate that the manufacturer identified potential defects in areas like airbags, software, fuel system, and hood hinges, which should be addressed by a dealer before purchase.
Chevrolet Silverado
The Chevrolet Silverado is a full-size pickup with a much longer production history and a high volume of owner complaints, averaging over 500 per year. The complaints are heavily concentrated in the engine, powertrain, electrical system, and brakes, with owners describing serious issues like sudden loss of power, transmission failures, and brake malfunctions. The 100 recalls and 117 crash-related complaints further underscore a pattern of reliability and safety concerns that a buyer should take very seriously.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Infiniti JX35 | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 0 Better | 5,105 |
| Safety recallsFederal recall campaigns | 7 Better | 100 |
| Crash reportsCrash-related complaints | 0 Better | 117 |
| Complaints per yearAveraged across model years | 0.0 Better | 510.5 |
| Reported injuriesTied to owner complaints | 0 Better | 104 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Infiniti JX35
No component data available.
Recalls for frontal airbags and occupant classification sensors suggest potential issues with airbag deployment or sensor calibration, which could affect safety in a crash.
A recall for software updates indicates that the vehicle's electronic control modules may have had bugs that could affect various systems, though no owner complaints detail specific symptoms.
A recall for the fuel tank assembly points to a possible leak or structural weakness, which is a fire hazard and should be inspected.
A recall for hood hinge attachments suggests that the hood could unexpectedly open or detach while driving, posing a risk of obstruction or injury.
Chevrolet Silverado
- 01ENGINE1,698
- 02POWER TRAIN1,453
- 03ELECTRICAL SYSTEM982
- 04SERVICE BRAKES691
- 05UNKNOWN OR OTHER542
Owners report severe engine failures, including sudden loss of motive power and loud pinging noises, often in newer models with low mileage. Diesel particulate filter clogging is also a common issue, requiring frequent dealer visits.
Transmission problems are frequent, with vehicles unexpectedly shifting into neutral or losing drive while driving, which can be dangerous in traffic or on hills.
Electrical failures are linked to loss of braking and steering, as well as warning lights and other malfunctions, often occurring at highway speeds.
Brake failures are reported, where the pedal feels firm but the vehicle does not stop effectively, leading to increased stopping distances and potential crashes.
“I purchased the 2026 Chevrolet Silverado with a 6.2L motor "new" from the dealer with 5700 miles on XXX. Roughly a month and 2500 miles later, my family and I were in the vehicle, 750 miles from home, returning from a vacation to [XXX] from the [XXX]/[XXX] ar…”
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Infiniti JX35 — 7 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant…
The risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to t…
The fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may…
The risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to th…
The fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Muran…
The risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
The fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra veh…
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2…
The risk: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
The fix: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently…
The risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevr…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
The risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
The fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-4…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertentl…
The risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact…
The defect: General Motors, LLC (GM) is recalling certain 2023-2024 GMC Hummer EV pick up, 2024 GMC Hummer EV SUV, and 2024 Chevrolet Silverado EV vehicles. The left or right front seat belt buckle attachment bolts may not be tightened properly.
The risk: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing the risk of injury during a crash.
The fix: Dealers will tighten the left and right front seat belt buckle attachment bolts, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact GMC customer service at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 /…
Buyer analysis
Infiniti JX35 or Chevrolet Silverado: which should you buy?
The Infiniti JX35 has zero complaints per year, while the Chevrolet Silverado averages over 500 complaints per year, making the JX35 far less problematic based on owner reports. However, the JX35's limited data and recalls mean it is not without risk, but the Silverado's high complaint volume and severity of issues suggest a much higher likelihood of encountering major problems.
Key differences
- The JX35 has no owner complaints, while the Silverado has thousands, with engine and powertrain failures being the most common.
- The Silverado has 117 crash-related complaints and 104 injuries, indicating real safety incidents, whereas the JX35 has none reported.
- The JX35's recalls are mostly for airbags, software, and fuel system, while the Silverado's recalls cover a wider range including brakes and tailgate latches.
- The Silverado's problems often occur at low mileage, such as transmission failure under 300 miles, suggesting early build quality issues.
- Check that all seven recalls have been performed, especially the airbag and fuel tank ones, as they are safety-critical.
- Inspect the hood hinges for proper attachment and operation, as a recall was issued for this.
- Listen for unusual engine noises and check for any warning lights, as engine failures are common and can happen suddenly.
- Test the brakes thoroughly, including at higher speeds, and check for any brake fluid leaks or warning messages, as brake loss is a serious reported issue.
Before you buy
- For the JX35, verify with a dealer that all recalls are completed and get a written confirmation.
- For the Silverado, obtain a full service history and check for any previous engine or transmission repairs.
- Have a trusted mechanic perform a pre-purchase inspection on either vehicle, focusing on the specific problem areas.
- For the Silverado, ask about the diesel particulate filter if it's a diesel model, and check for any soot buildup.
- Take both vehicles for an extended test drive, including highway speeds and stop-and-go traffic, to feel for any hesitation or brake issues.
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti JX35 or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Infiniti JX35 vs Chevrolet Silverado
- Infiniti JX35 total complaints
- 0
- Chevrolet Silverado total complaints
- 5,105
- Infiniti JX35 total recalls
- 7
- Chevrolet Silverado total recalls
- 100
- Infiniti JX35 avg complaints/year
- 0.0
- Chevrolet Silverado avg complaints/year
- 510.5
- More reliable overall
- Infiniti JX35
- Chevrolet Silverado top complaint area
- ENGINE