Head-to-head reliability
Infiniti JX35 vs Chevrolet Silverado
How the Infiniti JX35 and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Infiniti JX35 vs Chevrolet Silverado: The JX35 has 0 complaints and 7 recalls, while the Silverado has 8,227 complaints, 101 recalls, and 233 crash-related reports over 10 years. The Silverado's higher complaint rate suggests more reported problems. Source: NHTSA owner complaints.
The picture
Is the Infiniti JX35 or Chevrolet Silverado more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Infiniti JX35
The Infiniti JX35 is a luxury SUV with no owner complaints filed in the single year of data provided, but it has seven recalls covering air bags, electrical software, occupant sensors, hood hinges, and fuel tank assembly. The absence of complaints could mean owners haven't reported issues, but the recalls show potential safety defects that were serious enough for the manufacturer to act. For a used buyer, this means you should verify that all recall repairs have been completed, as unresolved recalls can pose safety risks.
Chevrolet Silverado
The Chevrolet Silverado is a full-size pickup with a massive volume of owner complaints—over 8,200 across ten years—and 101 recalls. The most common trouble spots are the engine, power train, electrical system, and brakes, with reports of sudden engine shutdowns, transmission failures, and brake problems. There are also 233 crash-related complaints, 160 injuries, and 3 deaths, indicating that some issues have led to serious consequences. This suggests that while many Silverados are on the road, a notable number of owners have experienced significant reliability and safety problems.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Infiniti JX35 | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 0 Better | 8,227 |
| Safety recallsFederal recall campaigns | 7 Better | 101 |
| Crash reportsCrash-related complaints | 0 Better | 233 |
| Complaints per yearAveraged across model years | 0.0 Better | 822.7 |
| Reported injuriesTied to owner complaints | 0 Better | 160 |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Infiniti JX35
No component data available.
Recalls for frontal air bags mean the air bag may not deploy correctly in a crash, increasing the risk of injury. Buyers should confirm the recall remedy was performed, as an unfixed air bag can be a life-safety issue.
A software-related recall could affect various electronic functions, from infotainment to safety systems. Without the update, owners might face glitches or failures that are inconvenient or potentially hazardous.
This recall involves the sensor that determines if a passenger is present and their size to control air bag deployment. A faulty sensor could cause the air bag to deploy incorrectly or not at all, risking injury.
A hood hinge recall suggests the hood could fly open while driving, obstructing the driver's view. This is a serious safety concern that should be fixed immediately.
Chevrolet Silverado
- 01ENGINE2,521
- 02POWER TRAIN2,347
- 03ELECTRICAL SYSTEM1,513
- 04SERVICE BRAKES1,222
- 05UNKNOWN OR OTHER858
Owners report engine shutdowns while driving, sometimes with messages like 'Return to Neutral' or 'Press Start,' and diesel particulate filter soot accumulation requiring dealer service. These issues can leave you stranded or cause a loss of power, which is dangerous in traffic.
Complaints include the vehicle suddenly shifting into neutral or losing power, even at low speeds like in a parking garage. This can lead to unexpected rollaways or inability to accelerate, increasing crash risk.
Reports describe a sudden loss of normal braking with a firm pedal but reduced stopping power, as well as the engine shutting off while driving. These electrical glitches can disable critical safety functions without warning.
Owners have experienced severe loss of braking effectiveness, where the pedal feels firm but the truck doesn't stop normally. This is a major safety defect that could cause a crash, especially in emergencies.
“I purchased the 2026 Chevrolet Silverado with a 6.2L motor "new" from the dealer with 5700 miles on XXX. Roughly a month and 2500 miles later, my family and I were in the vehicle, 750 miles from home, returning from a vacation to [XXX] from the [XXX]/[XXX] ar…”
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Infiniti JX35 — 7 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant…
The risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to t…
The fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may…
The risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to th…
The fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Muran…
The risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
The fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra veh…
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2…
The risk: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
The fix: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at…
Chevrolet Silverado — 101 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk: An engine stall increases the risk of a crash.
The fix: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires an…
The risk: Driving with underinflated tires can increase the risk of a crash.
The fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owne…
Buyer analysis
Infiniti JX35 or Chevrolet Silverado: which should you buy?
The Infiniti JX35 has zero complaints per year on average, while the Chevrolet Silverado averages about 823 complaints per year—a huge difference. In practice, this means the JX35 has far fewer reported day-to-day problems, but it still has recalls to address. The Silverado's high complaint volume suggests a higher likelihood of encountering reliability and safety issues.
Key differences
- The Infiniti JX35 has no owner complaints in the data, while the Chevrolet Silverado has over 8,200 complaints, indicating a much higher rate of reported issues.
- The Silverado's complaints include serious safety events like engine shutdowns, sudden neutral shifts, and brake loss, with 233 crash-related reports, 160 injuries, and 3 deaths; the JX35 has no such reports.
- The JX35 has 7 recalls covering air bags, electrical software, hood hinges, and fuel tank; the Silverado has 101 recalls across many systems, including fuel pumps and forward collision warnings.
- The Silverado's most common problem areas are engine, power train, electrical, and brakes, while the JX35's recalls focus on air bags, electrical software, and structural parts.
- Check for open recalls on the air bag system, occupant classification sensor, and hood hinge—these are safety-critical and should be repaired before purchase.
- Inspect the fuel tank assembly for any signs of leaks or damage, as a recall exists for fuel storage; also test all electrical functions for software glitches.
- Test drive at various speeds and listen for engine noises or hesitation; check for stored trouble codes related to the diesel particulate filter or engine shutdowns.
- During the test drive, firmly apply the brakes from different speeds to check for any loss of braking power; also verify that the transmission shifts smoothly and doesn't slip into neutral unexpectedly.
Before you buy
- Obtain the VIN and check for open recalls on the NHTSA website for both vehicles; ensure all recall repairs are completed and documented.
- For the Silverado, have a mechanic scan for engine and transmission fault codes and check the diesel particulate filter history if equipped.
- For the JX35, verify that the air bag and occupant sensor recalls have been addressed, and test all electronic features for proper operation.
- Take a thorough test drive on both vehicles, including highway and stop-and-go traffic, to replicate conditions that might trigger reported issues.
- Request a pre-purchase inspection by a qualified mechanic familiar with the specific model to identify any hidden problems.
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti JX35 or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Infiniti JX35 vs Chevrolet Silverado
- Infiniti JX35 total complaints
- 0
- Chevrolet Silverado total complaints
- 8,227
- Infiniti JX35 total recalls
- 7
- Chevrolet Silverado total recalls
- 101
- Infiniti JX35 avg complaints/year
- 0.0
- Chevrolet Silverado avg complaints/year
- 822.7
- More reliable overall
- Infiniti JX35
- Chevrolet Silverado top complaint area
- ENGINE