Head-to-head reliability
Hyundai Santa CRUZ vs Honda Accord
How the Hyundai Santa CRUZ and Honda Accord compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Hyundai Santa CRUZ averages fewer NHTSA complaints per year. Hyundai Santa CRUZ has 312 complaints and 13 recalls on record; Honda Accord has 4,173 complaints and 35 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Hyundai Santa CRUZ | Honda Accord |
|---|---|---|
| Total complaintsAll model years combined | 312 Better | 4,173 |
| Safety recallsFederal recall campaigns | 13 Better | 35 |
| Crash reportsCrash-related complaints | 10 Better | 146 |
| Complaints per yearAveraged across model years | 62.4 Better | 417.3 |
| Reported injuriesTied to owner complaints | 8 Better | 135 |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Hyundai Santa CRUZ
- 01POWER TRAIN127
- 02ENGINE76
- 03UNKNOWN OR OTHER50
- 04ELECTRICAL SYSTEM39
- 05FUEL/PROPULSION SYSTEM30
“- Incident occurred on the interstate about a mile from the exit - Was in the right hand lane preparing to exit - Started raining very heavily, could barely see the lane lines - Continued to slow down coming to a momentary stop - When beginning to go again, e…”
“The contact owns a 2024 Hyundai Santa Cruz. The contact stated while at a complete stop at a traffic light, the check engine warning light, the immobilization system warning light, and other unknown warning lights illuminated. The contact depressed the accele…”
Honda Accord
- 01ENGINE940
- 02ELECTRICAL SYSTEM812
- 03FORWARD COLLISION AVOIDANCE784
- 04UNKNOWN OR OTHER677
- 05FUEL/PROPULSION SYSTEM567
“2021 Honda Accord EX-L, 1.5T turbocharged engine. Within 8 months of purchase at approximately 21,900 miles, I experienced three separate incidents of sudden complete engine power loss at highway speeds. During each incident the vehicle would not exceed 2,000…”
“I am filing a complaint regarding the premature head gasket failure on my 2021 Honda Accord, which failed on May 28, 2026, with only 89,000 miles on the vehicle. A head gasket is a critical engine component that should last well beyond 89,000 miles under norm…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Hyundai Santa CRUZ — 13 recalls
The defect: Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
The risk: A loss of power steering assist can increase the risk of a crash.
The fix: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall…
The defect: Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.
The risk: A transmission that can shift out of Park without applying the brake pedal can result in a vehicle roll away, increasing the risk of a crash.
The fix: Owners are advised to use the parking brake when parking the vehicle. Dealers will reroute the console extension wiring assembly, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Hyundai customer…
The defect: Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson, 2025-2026 Santa Cruz, Santa Fe, Santa Fe Hybrid, and 2026 Genesis GV70 vehicles. The side curtain air bags may not have been installed properly, which can cause the air bags not to deploy as intended.
The risk: Side curtain air bags that do not deploy as intended increase the risk of injury in a crash.
The fix: Dealers will reinstall the side curtain air bags, free of charge. Owner notification letters were mailed beginning December 29, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 289…
The defect: Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
The risk: Unexpected braking increases the risk of a crash.
The fix: Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehi…
Honda Accord — 35 recalls
The defect: Honda (American Honda Motor Co.) is recalling certain 2021 Accord Sedan, Accord Hybrid, CR-V, Ridgeline, 2022 Insight and CR-V Hybrid vehicles. The automatic locking retractor on the second-row center seat belt assembly may deactivate improperly, which can result in an unsecured child restraint sys…
The risk: An unsecured child restraint system can increase the risk of injury during a crash.
The fix: Dealers will replace the second-row center seat belt assembly, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Honda customer service at 1-888-234-2138.
The defect: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura R…
The risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
The fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls ar…
The defect: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV,…
The risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The fix: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansi…
The defect: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022…
The risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
The fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH,…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Hyundai Santa CRUZ | Honda Accord |
|---|---|---|
| 2026 | 4 | 5 |
| 2025 | 17 | 98 |
| 2024 | 35 | 0 |
| 2023 | 77 | 224 |
| 2022 | 179 | 231 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Hyundai Santa CRUZ or Honda Accord in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Hyundai Santa CRUZ vs Honda Accord
- Hyundai Santa CRUZ total complaints
- 312
- Honda Accord total complaints
- 4,173
- Hyundai Santa CRUZ total recalls
- 13
- Honda Accord total recalls
- 35
- Hyundai Santa CRUZ avg complaints/year
- 62.4
- Honda Accord avg complaints/year
- 417.3
- More reliable overall
- Hyundai Santa CRUZ
- Hyundai Santa CRUZ top complaint area
- POWER TRAIN
- Honda Accord top complaint area
- ENGINE