Head-to-head reliability
Hyundai Santa CRUZ vs FORD F 150
How the Hyundai Santa CRUZ and FORD F 150 compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Hyundai Santa CRUZ averages fewer NHTSA complaints per year. Hyundai Santa CRUZ has 312 complaints and 13 recalls on record; FORD F 150 has 11,102 complaints and 144 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Hyundai Santa CRUZ | FORD F 150 |
|---|---|---|
| Total complaintsAll model years combined | 312 Better | 11,102 |
| Safety recallsFederal recall campaigns | 13 Better | 144 |
| Crash reportsCrash-related complaints | 10 Better | 319 |
| Complaints per yearAveraged across model years | 62.4 Better | 1110.2 |
| Reported injuriesTied to owner complaints | 8 Better | 287 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Hyundai Santa CRUZ
- 01POWER TRAIN127
- 02ENGINE76
- 03UNKNOWN OR OTHER50
- 04ELECTRICAL SYSTEM39
- 05FUEL/PROPULSION SYSTEM30
“- Incident occurred on the interstate about a mile from the exit - Was in the right hand lane preparing to exit - Started raining very heavily, could barely see the lane lines - Continued to slow down coming to a momentary stop - When beginning to go again, e…”
“The contact owns a 2024 Hyundai Santa Cruz. The contact stated while at a complete stop at a traffic light, the check engine warning light, the immobilization system warning light, and other unknown warning lights illuminated. The contact depressed the accele…”
FORD F 150
- 01POWER TRAIN3,492
- 02ELECTRICAL SYSTEM2,052
- 03UNKNOWN OR OTHER1,380
- 04EXTERIOR LIGHTING1,150
- 05ENGINE828
“I started noticing hard and delayed shifts from 7th into 8th gear. My RPM's were not increasing when this happened, and then on a very crowded major road I lost all power, vehicle shut off and drifted, then started up and jerked again very hard. This failure…”
“The vehicle experienced intermittent transmission-related drivability issues before the recall remedy was available. The vehicle had delayed/hard shifting, an intermittent wrench warning light, and a reduced power/limp mode condition where the transmission wo…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Hyundai Santa CRUZ — 13 recalls
The defect: Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
The risk: A loss of power steering assist can increase the risk of a crash.
The fix: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall…
The defect: Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.
The risk: A transmission that can shift out of Park without applying the brake pedal can result in a vehicle roll away, increasing the risk of a crash.
The fix: Owners are advised to use the parking brake when parking the vehicle. Dealers will reroute the console extension wiring assembly, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Hyundai customer…
The defect: Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson, 2025-2026 Santa Cruz, Santa Fe, Santa Fe Hybrid, and 2026 Genesis GV70 vehicles. The side curtain air bags may not have been installed properly, which can cause the air bags not to deploy as intended.
The risk: Side curtain air bags that do not deploy as intended increase the risk of injury in a crash.
The fix: Dealers will reinstall the side curtain air bags, free of charge. Owner notification letters were mailed beginning December 29, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 289…
The defect: Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
The risk: Unexpected braking increases the risk of a crash.
The fix: Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehi…
FORD F 150 — 144 recalls
The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causin…
The risk: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
The fix: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford…
The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block he…
The risk: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
The fix: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The…
The defect: Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
The risk: A vehicle fire could result if materials ignite inside the vehicle.
The fix: Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-…
The defect: Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the do…
The risk: A door that opens while driving can increase the risk of injury.
The fix: Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Hyundai Santa CRUZ | FORD F 150 |
|---|---|---|
| 2026 | 4 | 16 |
| 2025 | 17 | 324 |
| 2024 | 35 | 607 |
| 2023 | 77 | 1484 |
| 2022 | 179 | 3388 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Hyundai Santa CRUZ or FORD F 150 in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Hyundai Santa CRUZ vs FORD F 150
- Hyundai Santa CRUZ total complaints
- 312
- FORD F 150 total complaints
- 11,102
- Hyundai Santa CRUZ total recalls
- 13
- FORD F 150 total recalls
- 144
- Hyundai Santa CRUZ avg complaints/year
- 62.4
- FORD F 150 avg complaints/year
- 1110.2
- More reliable overall
- Hyundai Santa CRUZ
- Hyundai Santa CRUZ top complaint area
- POWER TRAIN
- FORD F 150 top complaint area
- POWER TRAIN