Head-to-head reliability
Hyundai Entourage vs Honda Accord
How the Hyundai Entourage and Honda Accord compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Hyundai Entourage vs Honda Accord: The Entourage averaged 31.8 complaints per year over 9 years, while the Accord averaged 443.8 per year over 10 years. The Entourage had 11 crash-related reports and 11 injuries; the Accord had 160 crash-related and 144 injuries. Source: NHTSA owner complaints.
The picture
Is the Hyundai Entourage or Honda Accord more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Hyundai Entourage
The Hyundai Entourage is a minivan that averaged about 32 complaints per year over nine years, with 11 recalls and 11 crash-related reports. Owners frequently describe electrical glitches, sliding door and latch problems, and suspension failures that can affect steering. It is a lower-volume vehicle, so problems may be less widely reported but still serious when they occur.
Honda Accord
The Honda Accord is a mid-size car with a much higher complaint volume—about 444 per year over ten years—and 38 recalls. Reports cover engine and electrical issues, forward collision avoidance warnings, and brake concerns, with 160 crash-related and 144 injury reports. Its popularity means more data, but also more documented problems.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Hyundai Entourage | Honda Accord |
|---|---|---|
| Total complaintsAll model years combined | 286 Better | 4,438 |
| Safety recallsFederal recall campaigns | 11 Better | 38 |
| Crash reportsCrash-related complaints | 11 Better | 160 |
| Complaints per yearAveraged across model years | 31.8 Better | 443.8 |
| Reported injuriesTied to owner complaints | 11 Better | 144 |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Hyundai Entourage
- 01ELECTRICAL SYSTEM66
- 02STRUCTURE65
- 03SUSPENSION48
- 04LATCHES/LOCKS/LINKAGES39
- 05SERVICE BRAKES35
Owners report the ESC indicator light staying on and failing to reset, which can affect stability control. Another complaint notes all bushings failed, though a dealer found no issue, highlighting inconsistent diagnosis.
Power sliding doors may open or close on their own, and the rear hatch can fail to open. These issues are inconvenient and could be a safety risk if doors open while driving.
A loud bang and loss of steering control occurred when a front wheel displaced, with the two front wheels no longer parallel. This suggests a serious control arm or bushing failure that could lead to a crash.
The hood flew open at highway speed and shattered the windshield, and a rear passenger door independently unlatched and opened while driving. These are dangerous failures that owners say recur even after repair.
“WHILE DRIVING ON INTERSTATE 40 IN MEMPHIS, TN, APPROXIMATELY 2:30 PM ON MARCH 07, 2014, THE ESC INDICATOR LIGHT BECAME ILLUMINATED ON THE DASH-BOARD. MY ATTEMPTS TO EXTINGUISH THE ILLUMINATED ESC LIGHT NUMEROUS TIMES FAILED TO RESET OR EXTINGUISHED THE ESC LI…”
“TL* THE CONTACT OWNS A 2006 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, IT WAS FOUND THAT ALL OF THE BUSHINGS HAD FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFA…”
Honda Accord
- 01ENGINE985
- 02ELECTRICAL SYSTEM863
- 03FORWARD COLLISION AVOIDANCE821
- 04UNKNOWN OR OTHER725
- 05SERVICE BRAKES592
Owners report noises and, in one case, alarms for brake, hill descent, ABS, and critical failure while losing speed. These symptoms suggest engine or integrated system faults that can leave a driver stranded.
A tire catastrophically failed shortly after a TPMS repair, and rodent damage to a camshaft wiring harness occurred on a nearly new car. Electrical gremlins can cause warning lights and unexpected failures.
Adaptive cruise control, lane keeping, and road departure mitigation show intermittent problem messages. Owners report the system failing to resolve, which could reduce driver assistance when needed.
Brake-related alarms and critical failure messages appear, sometimes with speed loss. This points to potential ABS or brake control module issues that affect stopping confidence.
“I purchased this vehicle at 0 miles in July 2025 from Honda Accord in Pensacola Florida. I reported in July 2025 that there was a noise and I was unhappy with the vehicle and would like to exchange the vehicle within the 30 days months later, the noise got lo…”
“Vehicle drove normally in the morning commute. In the afternoon commute it started normally and as i approached highway speeds the alarms started showing up. the Brake, hill descent system, abs, critical failure. the vehicle started losing speed and could not…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Hyundai Entourage — 11 recalls
The defect: HYUNDAI IS RECALLING 532,633 MY 2006-2007 ACCENT, ENTOURAGE, SONATA, MY 2007 AZERA, ELANTRA AND SANTA FE, MY 2005-2007 TUCSON AND MY 2007-2008 VERACRUZ VEHICLES. THE STOP LAMP SWITCH IN THE AFFECTED VEHICLES MAY MALFUNCTION. A MALFUNCTIONING STOP LAMP SWITCH MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMI…
The risk: ANY OF THESE MALFUNCTIONS, ALONE OR IN COMBINATION, MAY LEAD TO A CRASH.
The fix: DEALERS WILL REPLACE THE STOP LAMP SWITCH FREE OF CHARGE. THE RECALL BEGAN ON JUNE 29, 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
The defect: Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result…
The risk: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
The fix: Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyu…
The defect: Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.
The risk: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
The fix: Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska,…
The defect: Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result…
The risk: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
The fix: Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyu…
Honda Accord — 38 recalls
The defect: Honda (American Honda Motor Co.) is recalling certain 2023-2025 Honda Accord Hybrid vehicles. Due to a software error, the integrated control module (ICM) central processing unit (CPU) may reset while driving, causing a loss of drive power.
The risk: A loss of drive power increases the risk of a crash or injury.
The fix: Dealers will reprogram the ICM CPU software, free of charge. Owner notification letters were mailed January 6, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is TN2. Vehicle Identificati…
The defect: Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
The risk: A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
The fix: Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipat…
The defect: Honda (America Honda Motor Co.) is recalling certain 2023 Civic, Acura RDX, Acura Integra, and 2022 Honda Accord vehicles. A ball valve in the vehicle stability assist (VSA) modulator may leak brake fluid, which can result in unintended vehicle movement when the brake hold feature is engaged or an…
The risk: Unintended vehicle movement or an unexpected increase in brake pedal travel can increase the risk of a crash or injury.
The fix: Dealers will replace the VSA modulator, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are OEJ, XEK, AEY, XEX and OEW.
The defect: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura R…
The risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
The fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls ar…
Buyer analysis
Hyundai Entourage or Honda Accord: which should you buy?
The Hyundai Entourage has far fewer complaints per year (about 32 vs. 444 for the Honda Accord), but its issues often involve serious safety systems like suspension and latches. The Accord’s higher volume means more reported problems, but many are electronic or engine-related. In practice, the Entourage may have fewer overall complaints, yet each could be more severe.
Key differences
- The Entourage has 286 complaints over 9 years; the Accord has 4,438 over 10 years, so the Accord has far more owner reports.
- Entourage complaints often involve structural and suspension failures like doors opening or wheels displacing; Accord complaints often involve engine and forward collision avoidance warnings.
- The Entourage has 11 crash-related reports and 11 injuries; the Accord has 160 crash-related and 144 injuries, though higher sales volume may influence these counts.
- Both have recalls for brake control modules, but the Entourage also has a hood latch recall, while the Accord has recalls for air bag sensors and fuel pumps.
- Inspect the front suspension control arms and bushings for wear or cracks, as owners reported wheel displacement and loss of steering control.
- Test all power sliding doors and the rear hatch for unexpected opening or failure to latch, and check the hood latch for secure closure.
- Check for engine noises, warning lights, and any history of brake or ABS system alarms, as owners reported critical failure messages and speed loss.
- Verify that forward collision avoidance features (adaptive cruise, lane keeping) work without intermittent error messages, and inspect wiring for rodent damage.
Before you buy
- Obtain a full vehicle history report and check for open recalls on both models, especially brake and latch recalls.
- Have a mechanic inspect the Entourage’s suspension, door latches, and electrical system for the specific failures owners reported.
- For the Accord, scan for stored engine and brake trouble codes, and test all driver-assistance features during a test drive.
- Ask the seller for maintenance records and whether any complaints or repairs match the NHTSA reports.
- Take a test drive that includes highway speeds and turning to check for steering, braking, and warning light issues.
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Hyundai Entourage or Honda Accord in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Hyundai Entourage vs Honda Accord
- Hyundai Entourage total complaints
- 286
- Honda Accord total complaints
- 4,438
- Hyundai Entourage total recalls
- 11
- Honda Accord total recalls
- 38
- Hyundai Entourage avg complaints/year
- 31.8
- Honda Accord avg complaints/year
- 443.8
- More reliable overall
- Hyundai Entourage
- Hyundai Entourage top complaint area
- ELECTRICAL SYSTEM
- Honda Accord top complaint area
- ENGINE