Head-to-head reliability
Honda Civic vs Volkswagen Jetta
How the Honda Civic and Volkswagen Jetta compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Volkswagen Jetta averages fewer NHTSA complaints per year. Honda Civic has 3,714 complaints and 38 recalls on record; Volkswagen Jetta has 1,006 complaints and 35 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Honda Civic | Volkswagen Jetta |
|---|---|---|
| Total complaintsAll model years combined | 3,714 | 1,006 Better |
| Safety recallsFederal recall campaigns | 38 | 35 Better |
| Crash reportsCrash-related complaints | 204 | 50 Better |
| Complaints per yearAveraged across model years | 371.4 | 100.6 Better |
| Reported injuriesTied to owner complaints | 142 | 49 Better |
| Reported deathsTied to owner complaints | 1 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Honda Civic
- 01STEERING1,912
- 02UNKNOWN OR OTHER496
- 03ELECTRICAL SYSTEM326
- 04FORWARD COLLISION AVOIDANCE255
- 05FUEL/PROPULSION SYSTEM215
“The component that has failed is my electric power steering motor. Yes, it is available for inspection upon request. While driving, the steering wheel should turn in a fluid motion, without requiring much force to turn the wheel. When i turn my wheel, it some…”
“Vehicle: 2021 Honda Civic Mileage: Approximately 58,000 miles Over the past couple of months, I have experienced a steering issue that appears to be worsening. While driving at highway speeds, the steering wheel intermittently feels as though it “sticks” or c…”
Volkswagen Jetta
- 01ELECTRICAL SYSTEM247
- 02ENGINE235
- 03POWER TRAIN204
- 04UNKNOWN OR OTHER174
- 05SERVICE BRAKES112
“I own a Silver 2024 Volkswagen Jetta. My car stopped accelerating while I was driving on the freeway on 7/18/2026 which was a huge safety issue resulting in my car needing to be towed to the dealership because it was not drivable. The warning lights came on a…”
“I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacte…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Honda Civic — 38 recalls
The defect: Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, w…
The risk: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
The fix: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall ar…
The defect: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura R…
The risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
The fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls ar…
The defect: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV,…
The risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The fix: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansi…
The defect: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022…
The risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
The fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH,…
Volkswagen Jetta — 35 recalls
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026 Jetta vehicles. The transmission ground wire may not have been properly connected during assembly, causing an open electrical circuit.
The risk: An open circuit may draw a higher current and increase the risk of a fire.
The fix: Dealers will inspect and repair transmission ground wire as necessary, free of charge. Owner notification letters were mailed March 31, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this re…
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jetta and Taos vehicles. The instrument panel may fail to display warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Display…
The risk: An instrument panel that does not display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
The fix: Dealers will update the instrument panel software and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswa…
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
The risk: A fuel leak increases the risk of a fire.
The fix: Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this r…
The defect: Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake flu…
The risk: If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
The fix: Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of char…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Honda Civic | Volkswagen Jetta |
|---|---|---|
| 2026 | 25 | 7 |
| 2025 | 87 | 23 |
| 2024 | 258 | 40 |
| 2023 | 578 | 42 |
| 2022 | 881 | 42 |
| 2021 | 139 | 66 |
| 2020 | 220 | 51 |
| 2019 | 348 | 545 |
| 2018 | 598 | 31 |
| 2017 | 580 | 159 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Honda Civic or Volkswagen Jetta in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Honda Civic vs Volkswagen Jetta
- Honda Civic total complaints
- 3,714
- Volkswagen Jetta total complaints
- 1,006
- Honda Civic total recalls
- 38
- Volkswagen Jetta total recalls
- 35
- Honda Civic avg complaints/year
- 371.4
- Volkswagen Jetta avg complaints/year
- 100.6
- More reliable overall
- Volkswagen Jetta
- Honda Civic top complaint area
- STEERING
- Volkswagen Jetta top complaint area
- ELECTRICAL SYSTEM