Head-to-head reliability
FORD FLEX vs Chevrolet Silverado
How the FORD FLEX and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
FORD FLEX averages fewer NHTSA complaints per year. FORD FLEX has 1,712 complaints and 33 recalls on record; Chevrolet Silverado has 7,904 complaints and 100 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | FORD FLEX | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 1,712 Better | 7,904 |
| Safety recallsFederal recall campaigns | 33 Better | 100 |
| Crash reportsCrash-related complaints | 57 Better | 229 |
| Complaints per yearAveraged across model years | 171.2 Better | 790.4 |
| Reported injuriesTied to owner complaints | 50 Better | 159 |
| Reported deathsTied to owner complaints | 1 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
FORD FLEX
- 01STEERING362
- 02ELECTRICAL SYSTEM361
- 03UNKNOWN OR OTHER225
- 04BACK OVER PREVENTION209
- 05STRUCTURE171
“ON MONDAY, SEPT 28, 2020 AT APPROXIMATELY 10:30 AM WHILE DRIVING SOUTHBOUND ON INTERSTATE 5 (JUST BEFORE THE WEST MOUNTAIN VIEW OVERPASS IN FIREBAUGH CA) DOING 70 MPH, THE CAR BEGAN FISHTAILING ERRATICALLY - SWERVING BETWEEN LANES. FORTUNATELY, THE DRIVER WAS…”
“AWD indicator states off while driving at times without warning. Also leaking sludge. Now need to replace PTU and FORD AWD vehicles are known for this issue... Needs to be recalled as system can fail and explode.. This is supposed last the lifetime of the veh…”
Chevrolet Silverado
- 01ENGINE2,352
- 02POWER TRAIN2,254
- 03ELECTRICAL SYSTEM1,452
- 04SERVICE BRAKES1,198
- 05UNKNOWN OR OTHER838
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
“At approximately 3,000 miles, the engine began making a loud knocking noise that became progressively worse while driving. The truck was diagnosed as needing a complete engine replacement. No warning lights, no check engine light, nothing. For someone inexper…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
FORD FLEX — 33 recalls
The defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy p…
The defect: Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
The risk: An oil leak, in the presence of an ignition source, increases the risk of a fire.
The fix: Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number…
The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when…
The risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of t…
The defect: Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
The risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
The fix: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated M…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk: An engine stall increases the risk of a crash.
The fix: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires an…
The risk: Driving with underinflated tires can increase the risk of a crash.
The fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owne…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | FORD FLEX | Chevrolet Silverado |
|---|---|---|
| 2019 | 236 | 1977 |
| 2018 | 61 | 588 |
| 2017 | 42 | 1153 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific FORD FLEX or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- FORD FLEX vs Chevrolet Silverado
- FORD FLEX total complaints
- 1,712
- Chevrolet Silverado total complaints
- 7,904
- FORD FLEX total recalls
- 33
- Chevrolet Silverado total recalls
- 100
- FORD FLEX avg complaints/year
- 171.2
- Chevrolet Silverado avg complaints/year
- 790.4
- More reliable overall
- FORD FLEX
- FORD FLEX top complaint area
- STEERING
- Chevrolet Silverado top complaint area
- ENGINE