Head-to-head reliability
FORD Explorer vs Chevrolet Silverado
How the FORD Explorer and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
FORD Explorer averages fewer NHTSA complaints per year. FORD Explorer has 4,731 complaints and 165 recalls on record; Chevrolet Silverado has 7,787 complaints and 100 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | FORD Explorer | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 4,731 Better | 7,787 |
| Safety recallsFederal recall campaigns | 165 | 100 Better |
| Crash reportsCrash-related complaints | 129 Better | 225 |
| Complaints per yearAveraged across model years | 473.1 Better | 778.7 |
| Reported injuriesTied to owner complaints | 158 | 150 Better |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
FORD Explorer
- 01STRUCTURE1,168
- 02UNKNOWN OR OTHER950
- 03POWER TRAIN861
- 04ENGINE549
- 05ELECTRICAL SYSTEM461
“Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front…”
“The A piller molding on BOTH sides of the windshield has been blown off. When blown off it cracked the windshield. This resulting in a hazard to drivers around but also the fuel economy of the car.”
Chevrolet Silverado
- 01ENGINE2,308
- 02POWER TRAIN2,215
- 03ELECTRICAL SYSTEM1,437
- 04SERVICE BRAKES1,193
- 05UNKNOWN OR OTHER832
“At approximately 3,000 miles, the engine began making a loud knocking noise that became progressively worse while driving. The truck was diagnosed as needing a complete engine replacement. No warning lights, no check engine light, nothing. For someone inexper…”
“Truck has less than 1800 miles. Was at a stop light and the vehicle started shaking and making metal tin rattling sounds. Stopped for gas, started the vehicle all noises went away. Got onto the freeway and about 1 mile down the road the truck lost power at 70…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
FORD Explorer — 165 recalls
The defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
The risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The fix: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. O…
The defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement…
The risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
The fix: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
The defect: Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.
The risk: A loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulti…
The fix: Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall…
The defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
The risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The fix: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands a…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado EV and GMC Sierra EV electric vehicles. After experiencing an electronic stability control (ESC) system malfunction, the ESC malfunction warning light may not illuminate on the next key cycle. As such, these vehicles fail to com…
The risk: An indicator light that does not illuminate may fail to warn the driver of an ESC system issue, increasing the risk of a crash.
The fix: The EBCM software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed October 15, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020, or G…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yuko…
The risk: Front or rear wheel lockup increases the risk of a crash.
The fix: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contac…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | FORD Explorer | Chevrolet Silverado |
|---|---|---|
| 2026 | 21 | 71 |
| 2025 | 87 | 130 |
| 2024 | 19 | 490 |
| 2023 | 102 | 412 |
| 2022 | 249 | 1270 |
| 2021 | 403 | 899 |
| 2020 | 1175 | 820 |
| 2019 | 287 | 1959 |
| 2018 | 714 | 584 |
| 2017 | 1674 | 1152 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific FORD Explorer or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- FORD Explorer vs Chevrolet Silverado
- FORD Explorer total complaints
- 4,731
- Chevrolet Silverado total complaints
- 7,787
- FORD Explorer total recalls
- 165
- Chevrolet Silverado total recalls
- 100
- FORD Explorer avg complaints/year
- 473.1
- Chevrolet Silverado avg complaints/year
- 778.7
- More reliable overall
- FORD Explorer
- FORD Explorer top complaint area
- STRUCTURE
- Chevrolet Silverado top complaint area
- ENGINE