Head-to-head reliability
Chevrolet 5500xd vs FORD F 150
How the Chevrolet 5500xd and FORD F 150 compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Chevrolet 5500xd averages fewer NHTSA complaints per year. Chevrolet 5500xd has 0 complaints and 6 recalls on record; FORD F 150 has 11,133 complaints and 144 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Chevrolet 5500xd | FORD F 150 |
|---|---|---|
| Total complaintsAll model years combined | 0 Better | 11,133 |
| Safety recallsFederal recall campaigns | 6 Better | 144 |
| Crash reportsCrash-related complaints | 0 Better | 319 |
| Complaints per yearAveraged across model years | 0.0 Better | 1113.3 |
| Reported injuriesTied to owner complaints | 0 Better | 287 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Chevrolet 5500xd
No component data available.
FORD F 150
- 01POWER TRAIN3,499
- 02ELECTRICAL SYSTEM2,056
- 03UNKNOWN OR OTHER1,382
- 04EXTERIOR LIGHTING1,150
- 05ENGINE829
“The internal mechanical failure of the Ford 10r80 transmission due to design fault causes unsafe driving conditions as the transmission stalls (fails to power at request) or lunges (powers forward without driver input) causing unsafe conditions for vehicle oc…”
“The vehicle experienced intermittent transmission-related drivability issues before the recall remedy was available. The vehicle had delayed/hard shifting, an intermittent wrench warning light, and a reduced power/limp mode condition where the transmission wo…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Chevrolet 5500xd — 6 recalls
The defect: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet 4500HD/5500HD/6500HD vehicles. The hex flange lock nuts used in the suspension and steering joints, were improperly heat treated and may break.
The risk: Broken hex flange lock nuts may cause a loss of tension, leading to steering instability, and increasing the risk of a crash.
The fix: Dealers will replace the hex flange lock nuts as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed December 27, 2022. Owner notification letters were mailed February 10, 2023. Own…
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt as…
The risk: In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
The fix: Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer serv…
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tig…
The risk: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
The fix: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's numb…
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed o…
The risk: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
The fix: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638…
FORD F 150 — 144 recalls
The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causin…
The risk: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
The fix: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford…
The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block he…
The risk: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
The fix: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The…
The defect: Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
The risk: A vehicle fire could result if materials ignite inside the vehicle.
The fix: Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-…
The defect: Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the do…
The risk: A door that opens while driving can increase the risk of injury.
The fix: Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Chevrolet 5500xd | FORD F 150 |
|---|---|---|
| 2026 | 0 | 16 |
| 2025 | 0 | 324 |
| 2024 | 0 | 610 |
| 2023 | 0 | 1484 |
| 2022 | 0 | 3398 |
| 2021 | 0 | 5172 |
| 2020 | 0 | 26 |
| 2019 | 0 | 32 |
| 2018 | 0 | 40 |
| 2017 | 0 | 31 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Chevrolet 5500xd or FORD F 150 in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Chevrolet 5500xd vs FORD F 150
- Chevrolet 5500xd total complaints
- 0
- FORD F 150 total complaints
- 11,133
- Chevrolet 5500xd total recalls
- 6
- FORD F 150 total recalls
- 144
- Chevrolet 5500xd avg complaints/year
- 0.0
- FORD F 150 avg complaints/year
- 1113.3
- More reliable overall
- Chevrolet 5500xd
- FORD F 150 top complaint area
- POWER TRAIN