Head-to-head reliability
Buick Lacrosse vs Chevrolet Silverado
How the Buick Lacrosse and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Buick Lacrosse averages fewer NHTSA complaints per year. Buick Lacrosse has 895 complaints and 33 recalls on record; Chevrolet Silverado has 7,787 complaints and 100 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Buick Lacrosse | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 895 Better | 7,787 |
| Safety recallsFederal recall campaigns | 33 Better | 100 |
| Crash reportsCrash-related complaints | 52 Better | 225 |
| Complaints per yearAveraged across model years | 89.5 Better | 778.7 |
| Reported injuriesTied to owner complaints | 41 Better | 150 |
| Reported deathsTied to owner complaints | 1 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Buick Lacrosse
- 01ELECTRICAL SYSTEM233
- 02ENGINE170
- 03STEERING114
- 04SUSPENSION106
- 05POWER TRAIN95
“When I get to a stop sign, and a stop light, when trying to accelerate after a complete stop, the car would struggle to accelerate to go forward. Where the shifting gears would start blinking, and the warning lights (engine power reduced, engine light, and th…”
“The contact owns a 2019 Buick LaCrosse. The contact stated that the engine fan failed to shut off after turning off the vehicle. The failure occurred while the vehicle was idling in a drive-thru with the temperature gauge reading that the engine was in the co…”
Chevrolet Silverado
- 01ENGINE2,308
- 02POWER TRAIN2,215
- 03ELECTRICAL SYSTEM1,437
- 04SERVICE BRAKES1,193
- 05UNKNOWN OR OTHER832
“At approximately 3,000 miles, the engine began making a loud knocking noise that became progressively worse while driving. The truck was diagnosed as needing a complete engine replacement. No warning lights, no check engine light, nothing. For someone inexper…”
“Truck has less than 1800 miles. Was at a stop light and the vehicle started shaking and making metal tin rattling sounds. Stopped for gas, started the vehicle all noises went away. Got onto the freeway and about 1 mile down the road the truck lost power at 70…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Buick Lacrosse — 33 recalls
The defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. Th…
The risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increa…
The fix: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267,…
The defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insu…
The risk: A reduction of braking performance can increase the risk of a crash.
The fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrole…
The defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. Th…
The risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increa…
The fix: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267,…
The defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insu…
The risk: A reduction of braking performance can increase the risk of a crash.
The fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrole…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado EV and GMC Sierra EV electric vehicles. After experiencing an electronic stability control (ESC) system malfunction, the ESC malfunction warning light may not illuminate on the next key cycle. As such, these vehicles fail to com…
The risk: An indicator light that does not illuminate may fail to warn the driver of an ESC system issue, increasing the risk of a crash.
The fix: The EBCM software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed October 15, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020, or G…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yuko…
The risk: Front or rear wheel lockup increases the risk of a crash.
The fix: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contac…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Buick Lacrosse | Chevrolet Silverado |
|---|---|---|
| 2019 | 6 | 1959 |
| 2018 | 12 | 584 |
| 2017 | 34 | 1152 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Buick Lacrosse or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Buick Lacrosse vs Chevrolet Silverado
- Buick Lacrosse total complaints
- 895
- Chevrolet Silverado total complaints
- 7,787
- Buick Lacrosse total recalls
- 33
- Chevrolet Silverado total recalls
- 100
- Buick Lacrosse avg complaints/year
- 89.5
- Chevrolet Silverado avg complaints/year
- 778.7
- More reliable overall
- Buick Lacrosse
- Buick Lacrosse top complaint area
- ELECTRICAL SYSTEM
- Chevrolet Silverado top complaint area
- ENGINE