Jaguar XK Reliability by Year
Best & Worst Years, Problems & Recalls β NHTSA Data
Comparing used Jaguar XK options? We analyzed 10 model years (2006β2015) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
Model-year trends show patterns. Run a VIN check for the exact Jaguar XK you plan to buy.
JAGUAR XK from 2006-2015 has 84 NHTSA complaints and 20 recalls. Top issues include vehicle speed control (20 complaints) and service brakes (13 complaints). The 2007 model year has the most complaints (30). Source: NHTSA owner complaints and recall records.
- Make
- Jaguar
- Model
- XK
- Model years analyzed
- 2006β2015 (10 years)
- Total NHTSA complaints
- 84
- Safety recall campaigns
- 20
- Crash-related complaints
- 8
- Fire-related complaints
- 4
- Worst model year (by complaints)
- 2007 (30 complaints)
- Best model year (fewest complaints)
- 2015 (2 complaints)
- Top reported issue area
- VEHICLE SPEED CONTROL
- Reliability signal
- Average
Jaguar XK: Which Years to Avoid & Which to Buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used β lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record β lower risk starting points.
β NHTSA NCAP Crash Test Ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
What the Complaint Data Suggests
AverageBased on NHTSA complaint data, the 2006-2015 Jaguar XK has 84 complaints and 20 recalls. Top issues include vehicle speed control (20 complaints) and service brakes (13 complaints). The 2007 model year accounts for 30 complaints, the highest. Source: NHTSA owner complaints and recall records.
- Vehicle speed control accounts for 20 complaints, the most of any component.
- Service brakes have 13 complaints, the second most.
- The 2007 model year has 30 complaints, the highest among years analyzed.
- Vehicle speed control
- Service brakes
- Power train
2007 has 30 complaints, driven largely by vehicle speed control and service brakes, making it the highest-risk year.
2009, 2012, and 2013 each have only 2 complaints, suggesting fewer reported issues in those model years.
- Verify all open recalls at nhtsa.gov/recalls.
- Request service records for speed control and brake repairs.
- Have a mechanic inspect the vehicle speed control and brake systems.
- Check for any power train or electrical system issues.
π NHTSA Safety Recalls
20 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
Safety Recall
Safety Recall
Safety Recall
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Safety Recall
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Safety Recall
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Safety Recall
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Safety Recall
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Safety Recall
Source: NHTSA Recalls Database. Data covers model years 2006β2015. Always run a VIN-specific check below for the most up-to-date open recall status.
π§ Most-Reported Problem Areas
Based on component keywords extracted from all 84 NHTSA complaints.
π NHTSA Complaint Reports
84 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
The contact owns a 2013 Jaguar XK. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly misfired and then stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the vehicle then went into misfire mode. The vehicle was taken to the dealer where it was diagnosed that the left-side fuel injector had experienced a major misfire and fuel leakage was found on the left side of the engine. The contact was informed that the left fuel injector needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,418.
2013 JAGUAR XK. CONSUMER WRITES IN REGARDS TO A HEADLINER COLLAPSE. *LD *JS THE CONSUMER STATED THE ADHESIVE ON THE HEADLINER WAS UNSAFE AND CREATED AN UNHEALTHY ENVIRONMENT. *JS
THE FUEL LINE BECAME DISCONNECTED FROM THE TOP OF THE FUEL PUMP AND FUEL LEAKED ONTO THE ASPHALT. . THIS HAPPENED WHILE THE CAR WAS PARKED IN A PARKING LOT. IT WAS REPAIRED BY THE DEALER WHO FOUND THAT THE CONNECTION POINT OF THE FUEL LINE ON THE "TOP HAT"HAD OPENED AND THAT THE TOP HAT WAS DAMAGED. THIS CONNECTION IS AT THE TOP OF THE FUEL TANK AND WAS NEVER SERVICED, IT APPEARS THAT THE.CONNECTION FAILED DUE THE POLYMER MATERIAL DETERIORATING AND CRACKING.
THIS CAR (AS WELL AS SEVERAL OTHER SPORTS CARS) COMES WITH HIGH PERFORMANCE TIRES WITH SO LITTLE TRACTION IN RAIN AND SNOW THAT THEY TOTALLY DEFEAT THE PURPOSE OF THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS. THESE TIRES ARE SO SMOOTH THAT THEY WILL HYDRO-PLANE AT 30 MPH DURING A HARD RAIN. IN ONLY INCH OF SNOW, THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS DO NOT WORK AT ALL DO TO THE TOTAL ABSENCE OF TRACTION. ABOVE 5 MPH IN INCH OF SNOW THERE IS NO STEERING CONTROL AS THERE IS NOT ENOUGH TRACTION. WHAT IS THE PURPOSE OF MANDATING ANTI-LOCK BRAKES AND STABILITY CONTROL WHEN YOU LET MANUFACTURERS PUT TIRES ON THE CAR THAT DEFEAT THEM IN ORDINARY DRIVING CONDITIONS? RAIN AND SNOW ARE NORMAL DRIVING CONDITIONS IN MOST OF THE US. THE CAD COMES WITH A HEATED WINDSHIELD, HEATING SEATS, HEATED STEERING WHEEL, HEATED SIDE MIRRORS AND A WINTER DRIVING MODE FOR THE TRANSMISSION, ALL INDICATING THAT THIS CAR IS MADE FOR WINTER DRIVING, YET IT IS TOTALLY UNSAFE TO DRIVE IN THE WINTER. THE TIRES ARE INTENDED TO BE SAFE AT 155 MPH (THE CAR'S MAX SPEED), YET THERE IS NO STATE IN THE COUNTRY WITH SPEED LIMITS WITHIN 70 MPH OF THAT. HOW DOES THIS MAKE ANY SENSE? MOST CONSUMERS DRIVE FAR MORE OFTEN IN RAIN AND SNOW THAN WE DO AT 150 MPH IN PERFECT CONDITIONS. PLEASE MANDATE SAFE TIRES ON NEW CARS. I LOST CONTROL OF THE CAR SEVERAL TIMES ON GRADES AS LOW A 1% AND IN TRYING TO TURN CORNERS WITH ONLY INCH OF SNOW ON THE GROUND. I HAD TO STOP DRIVING IT ALL WINTER. *TR
I BOUGHT A NEW XK IN AUGUST. I HAVE TO QUESTION THE RATIONALE FOR EQUIPPING IT WITH HIGH PERFORMANCE TIRES (VIRTUAL RACING SLICKS) IN MINNESOTA. ON A WARM SUMMER DAY WITH ONLY A LITTLE RAIN, THE TIRES LOSE TRACTION FREQUENTLY. IN WINTER THEY ARE DOWNRIGHT DANGEROUS. EVEN WITH ONLY AN INCH OF SNOW, THE FRONT WHEELS LOSE TRACTION IN GOING AROUND A CORNER AT ONLY FIVE MILES AN HOUR. THE REAL WHEELS HAVE SO LITTLE TRACTION THAT EVEN WITH THE TRACTION CONTROL AND STABILITY CONTROL SYSTEMS TURNED ON, THE REAR END FISHTAILS WHEN TURNING. OUR STREET IS FLAT AND YET, WITH ONLY A LITTLE SNOW ON THE ROAD, THE CAR CAN NOT MOVE OVER 2 -3 MPH WITHOUT LOSING TRACTION SO IT INCHES ALONG, IF IT MOVES AT ALL. IT SEEMS TO BE THE HEIGHT OF STUPIDITY TO ASSUME THAT MOST DRIVERS WOULD DRIVE OVER 120 MILES AND HOUR MORE OFTEN THAN THEY DRIVE IN RAIN OR SNOW. WHAT ARE THE JAGUAR MARKETING PEOPLE (AND NHTSA) THINKING? PEOPLE WHO CAN AFFORD TO PAY $90,000 FOR A CAR WANT SOMETHING THAT IS SAFE AND THEY DON'T DRIVE OVER 120 MPH SO DON'T NEED OR WANT HIGH PERFORMANCE RACING TIRES THAT ARE SUITABLE ONLY FOR DRY PAVEMENT. WHAT GOOD DOES IT DO TO REQUIRE CARS TO COME EQUIPPED WITH REACTION CONTROL AND STABILITY CONTROL WHEN THEY ARE ALLOWED TO EQUIP A CAR WITH TIRES THAT TOTALLY DEFEAT THOSE SYSTEMS? YOU REQUIRE AIR BAGS, CENTER TAIL LIGHTS, ETC, IN THE INTEREST OF SAFETY, BUT ALLOW CARS TO BE SOLD WITH DANGEROUS TIRES UNSUITABLE FOR THE CLIMATE THEY ARE TO BE DRIVEN IN. SHOULDN'T NHTSA REQUIRE CARS TO BE EQUIPPED WITH SAFE TIRES WHEN THEY ARE SOLD? IF SOMEONE WANTS TO BUY UNSAFE TIRES AFTER THAT, OK; BUT I SHOULD BE ABLE TO EXPECT A CAR TO BE SAFE UNDER TYPICAL DRIVING CONDITIONS WHEN I BUY IT. RAIN AND SNOW ARE TYPICAL DRIVING CONDITIONS. *TR
My wife parked the car in the garage and we noticed a puddle of gas below the car. After determining that we had a real issue we had it towed to an independent service provider. After inspection by the mechanic he noted that the plastic retainer clip on the fuel pump flange (Jaguar Part C2P24406) was broken allowing the fuel line to come out of the fuel pump/filter flange (see photo) and just pumped gas onto the cars undercarriage and ground. Luckily, this must have happened right before she came home. In the initial diagnosis of the problem by me I ended up starting the car in the garage and it just pumped about a gallon of gas onto the garage floor. By the way, just opening the driver's door activates the fuel pump -- so without even starting the car it would pump gas onto the car/garage floor. I was extremely worried that there would be a fire or explosion (possibly by the hot water heater in the garage igniting the fumes). After the mechanic informed me of the problem, I searched and noted that the 2010/11 Jaguar XF had a very similar (if not exact) problem and was recalled for this issue. There were no indicator lights/warnings of this problem occurring. I did not file an insurance claim or have anyone else look at the problem. I initially called the local Tucson Jaguar dealer to have it service there (that would be my preference), but the dealer informed me that it would be a month before they could even look at. Thus, I had it towed to a independent service provider. I feel this was a very dangerous failure -- gas pouring out onto the car and ground near the exhaust -- and that we were very lucky to avoid a catastrophic fire or explosion. I feel the issue is the same or related to the 2010/11 recall of the Jaguar XF. I have attached pictures of the defective fuel pump flange taken off my car and a picture of what it should look like. I also added the mechanics invoice for the repair work.
WHEN PASSENGER IS SEATED IN PASSENGER SEAT, THE 'PASSENGER AIRBAG OFF" LIGHT SPORATICALLY ILLUMINATES. THIS MEANS THAT THE PASSENGER IS NOT PROTECTED BY AIRBAGS IF A COLLISION OCCURS. IT DOES NOT SEEM TO MATTER IF THE VEHICLE IS STATIONARY OR NOT. THIS MALFUNCTION HAS BEEN VERIFIED BY JAGUAR DEALER.
PARKED IN THE GARAGE, SOMETIME FOR A FEW DAYS OR THE NEXT DAY, THE CAR WILL NOT START ON OCCASIONS. NO SLOW STARTING OR CLICKING OF A BAD BATTERY, JUST A HUMMING THEN NOTHING. NO REASON FOR THE FAILURE. DOESN'T ACT LIKE A LOW BATTERY. I CHARGED THE BATTERY, AND JUMPED IT WITH NO SUCCESS. AFTER SEVERAL ATTEMPTS I WOULD GO INSIDE AND RETURNED IN 30 MINUTES OR SO,TRY AGAIN; SOMETIME IT WOULD START. AFTER SEVERAL TIMES, IN THE PAST TWO YEARS, OF THE CAR NOT STARTING I PURCHASED A NEW BATTERY; SAME THING. I DO NOTHING TO REMEDY THE PROBLEM, OTHER THAN WAIT A BIT AND TRY AGAIN. MY ONLINE RESEARCH SHOWS THAT THIS IS HAPPENING TO OFTEN. MANY PEOPLE HAVE THERE CAR TAKEN TO DEALERSHIP AND THEY FIND NOTHING. IT JUST STARTS WITHOUT ANY SERVICE, AUTOMOTIVE REPAIR SHOPS AND DEALERSHIPS COULDN'T FIND WHAT CAUSES THE ENGINE TO FAIL TO START OCCASIONALLY. I NOTICED THAT IF IT WON'T START AFTER SEVERAL ATTEMPTS, I GO AWAY FOR A WHILE AND TRY AGAIN. FOR UNKNOWN REASONS THE CAR WILL START; SOMETIME ON THE FIRST ATTEMPT. THIS IS VERY FRUSTRATING AND COULD BE COSTLY FOR THOSE NOT PATIENT ENOUGH TO TRY AGAIN AND AGAIN.
TL* THE CONTACT OWNS A 2009 JAGUAR XK. WHILE DRIVING 45 MPH, THE CONTACT HAD TO EXERT FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. ALSO, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE TOOK THREE SECONDS TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.
A DEFECT EXISTS IN THE JAGUAR XK CONVERTIBLE, WHICH HAS REPEATEDLY AND UNPREDICTABLY PREVENTED THE JAGUAR FROM OPERATING, APPARENTLY IN CONNECTION WITH A CONCURRENT DRAINING OF THE CAR'S BATTERY. THE DEFECT RENDERS THE AUTOMOBILE UNABLE TO RELIABLY START AND DEPRIVES THE OWNER OF THE UTILITY OF THE VEHICLE. DESPITE THE VEHICLE BEING SERVICED BY JAGUAR'S AUTHORIZED DEALER FOR THIS DEFECT ON EIGHT SEPARATE OCCASIONS AND REPLACING THE BATTERY AND BATTERY MONITOR MULTIPLE TIMES, THE DEFECT REMAINS.
TL* THE CONTACT OWNS A 2012 JAGUAR XK. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE STARTED SMOKING AND STALLED IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER. THE MECHANIC DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE FAILURE OCCURRED THREE TIMES WITHIN TWO YEARS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 8,000. THE PISTONS AND VALVE COVER GASKETS WERE REPLACED. THE ENGINE WAS REPLACED TWICE. UPDATED 04/16/14..UPDATED 06/23/14 *BF UPDATED 06/2014 *JS
TL* THE CONTACT OWNS A 2008 JAGUAR XK. THE CONTACT STATED THAT THE HEADLIGHT ON THE DRIVER SIDE CAUGHT FIRE AND MELTED THE HEADLIGHT CASING. THE HEADLIGHT ON THE PASSENGER SIDE ALSO BEGAN TO MELT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS UNSAFE TO DRIVE. THE DEALER STATED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,700.
2008 JAGUAR XK. CONSUMER WRITES IN REGARDS TO PREMATURE REAR WINDOW DETACHMENT ON VEHICLE CONVERTIBLE TOP REPAIRS. *SMD THE CONSUMER WAS INFORMED THE DETACHMENT PROBLEM WAS COMMON AND THE REPAIR/REPLACEMENT WOULD COST $600 FOR AN ADHESIVE FIX WITH A 50% CHANCE OF FAILURE OR $2400 FOR A NEW CONVERTIBLE TOP. *JB
TL * THE CONTACT OWNS A 2008 JAGUAR XK. THE CONTACT STATED THAT THE REAR DIFFERENTIAL BEGAN LEAKING FLUID. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE REAR DIFFERENTIAL, DRIVE SHAFT AND CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 86,000.
THIS IS A 2008 VEHICLE ALWAYS GARAGE KEPT, 50,000 MILES, EDGES OF WINDSHIELD ARE DELAMINATING, THE EDGES NOT EXPOSED TO THE WEATHER AND ELEMENTS. THIS COMPROMISES THE WINDSHIELDS STRENGTH. EXTERIOR OF VEHICLE LOOKS BRAND NEW WITH NO WEAR AND TEAR. CAN SUBMIT PICTURES IF YOU PROVIDE E MAIL ADDRESS TO SEND TO. JAGUAR HAS RECALLED OTHER LATE MODEL VEHICLES WITH A SIMILAR DEFECT, BUT REFUSES TO IDENTIFY THIS VEHICLE AS HAVING A SAFETY DEFECT. THANK YOU *TR
2008 JAGUAR XK. GAS PEDAL ACCELERATED CAR WOULD NOT STOP TILL PUT INTO NEUTRAL. THEN REAR TIRES SPUN AND SMOKED DID NOT STOP TILL ENGINE WAS TURNED OFF> CHECK ENGINE LIGHT KEEPS COMING ON, DEALER SAYS IT IS A SENSOR, BUT IT HAS BEEN THERE SEVERAL TIMES AND LIGHT IS STILL COMING ON. IS THIS RELATED TO TOYOTA RECALL? *TR
The contact owns a 2010 Jaguar XK. The contact stated while driving 60 MPH, she smelled an abnormally strong gasoline odor. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated there was gasoline was leaking underneath the passengerβs side door. The manufacturer was notified of the failure and had the vehicle towed to the dealer for the diagnostic test and repair; however, the manufacturer called back and informed the contact that they would no longer cover the repair of the vehicle because the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 80,000.
TL* THE CONTACT OWNS A 2011 (NA) JAGUAR XKR. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A POPPING NOISE COMING FROM THE EXHAUST SYSTEM. THE CONTACT NOTICED A STRONG ODOR OF FUEL INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE THE VEHICLE WAS LIFTED TO BE TOWED, THE CONTACT NOTICED FUEL LEAKING FROM THE EXHAUST SYSTEM. THE VEHICLE WAS TOWED TO JAGUAR MISSION VIEJO (28701 MARGUERITE PKWY, MISSION VIEJO, CA 92692, PHONE NUMBER: (949) 973-9800) WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
TL* THE CONTACT OWNS A 2012 JAGUAR XKR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER NOTICED A THUMPING NOISE, SMOKE AND FLAMES COMING FROM UNDER THE HOOD AS THE VEHICLE STALLED. THE FIRE INDEPENDENTLY EXTINGUISHED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE ENGINE WOULD HAVE TO BE REPLACED BECAUSE THE COMPUTER MODULE HAD FAILED DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT CONTINUED TO EXPERIENCE SEVERAL ELECTRICAL FAILURES IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15.
FIRST OCCURRENCE 11/2010 AND BEGINNING OF A SERIES OF RELATED PROBLEMS: ENGINE STALL AT 30 MPH; FOLLOWING DAY THE VEHICLE WOULD NOT START. DEALER FOUND BATTERY FAILURE INSTALLED NEW BATTERY AND RESET SYSTEM. 12/3/2010 - VEHICLE WILL NOT START. TOWED TO DEALER. DEALER STATES AFTER TWO DAYS VEHICLE STARTS AND TO REMOVE "KEY" FROM ASHTRAY ALLEGEDLY CAUSING VEHICLE NOT TO SHUT DOWN ALL THE WAY. 8/31/11 VEHICLE WILL NOT START. DEALER FINDS LOW BATTERY BUT NO DRAW AND PERFORMED POWER STEERING RECALL. 10/31/11 - VEHICLE WILL NOT START. DEALER STATES BATTER FAILED LOAD TEST AND BATTERY REPLACED. 11/17/2011 - VEHICLE WILL NOT START. DEALER FINDS SERVICE BULLETIN FOR INTERMITTENT BATTERY DRAW AND PERFORMED ICM SOFTWARE UPDATE. TO DATE, THE VEHICLE CONTINUES TO LOSE BATTERY CHARGE. DEALER AND MANUFACTURER ARE NOT ABLE TO FIX THE PROBLEM AFTER MORE THAN ONE YEAR OF SERVICING AND TROUBLE SHOOTING. PLEASE CONTACT THE MANUFACTURER AND CONDUCT AN INFORMATION REQUEST FOR WARRANTY REPAIRS OR SIMILAR RECORDS FOR INTERMITTENT LOSS OF BATTERY CHARGE AND VEHICLE STALL DEFECTS. NUMEROUS BLOG SITES ONLINE INDICATE THAT JAGUAR OWNERS ARE HAVING SIMILAR EXPERIENCES. *TR
Showing 20 of 84 total NHTSA complaints. Source: NHTSA Complaints Database
Before You Buy, Check the Exact Jaguar XK
These pages show model-year patterns across 10years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
π Understanding This Data
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is β but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Jaguar XK has 84 complaints on record across 10 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Jaguar XK has 20 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 8 of the Jaguar XK's 84 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions β a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Average) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable β simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Jaguar XK vehicles on the road β not any specific car. Two Jaguar XK vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage β NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Jaguar XK has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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