Genesis G80 Reliability by YearBest & worst years, problems & recalls — NHTSA data

The contact owns a 2022 Genesis G80. The contact received a notification of NHTSA Campaign Number: 24V282000 (fuel system, gasoline)The contact stated that after the recall repair was completed, there was a fuel odor. The contact then drove the vehicle at 30 mph to a nearby gas station, to fill up the gasoline tank. A week later, the local dealer was contacted and informed the contact that the smell may persist for a week or two. The smell and gas leak failure persisted. There was no warning light illuminated. The vehicle was driven again to the local dealer to be diagnosed. The dealer acknowledges the smell. The vehicle was repaired again and sealed with O-rings. The manufacturer was not made aware of the failure. The contact stated that the failure persisted. The failure mileage was approximately 10,636.

I purchased my car in 1/2022. Starting 4/23/2022 through 10/27/2022 the CAR ALARM has activated itself approximately 100 times. Usually the key fob can stop the alarm, but several times the vehicle must be driven away or moved to stop the alarm sound. I took the car to the dealer on or about 4/12/2022 to search for the problem. After 1 week, the dealer advised it found no problem, but replaced a rear sensor and returned the car on 4/19. On 4/23/2022 the alarm problem began again. After my local Irvine, CA dealer refused to take the car back for repairs, on 5/16 I made a written complaint to Hyundai Claims. Since then, the alarm has activated without cause repeatedly. On 9/2/2022 with Claims approval, I left my car with Cerritos Genesis. On 9/15/2022, my LOANER G80 alarm activated itself without cause. On 9/23/2022 I picked up my car, after the dealer reported it found no problem. On 10/27/2022 the alarm reactivated itself twice, before I moved the car out of my hearing.

The driver seat module was defective, it was replaced & is still not working properly. It works sporadically. The navigation system freezes sporadically, the instrument display panel gives incorrect information. The Speed Limit Display indicated "34" when the heated seat feature was turned on, but the posted speed limit was 55. Information sent to the vehicle by GCC was never located, not sure if the navigation system did not receive the information. Concerned for short-circuit issues with the electrical system which may cause a fire.

I purchased a 2022 Genesis G80 RWD 2.5T Prestige. After driving the car for less than 500 miles I got a message on my dash board that said " Check Lane Change Assist Function" it had a picture of the road and a left and right arrow on, along with a triangle and the information icon inside it. After 20 seconds the 15.5 Navigation screen goes completely blank. The screen controls more than the Navigation. It had done this routinely everyday. We are very nervous about driving the car not knowing what else electronically could go wrong. I took it back to the dealer and they said they have no idea what is wrong. They told me that I was not the only person whom has came in to the dealership with the same issue. The dealer has no idea how to make any repairs I have pictures of the dash when both events happen if you would like them.

Description of Incident: The car was sold with a passenger-front Dunlop tire that suffered a critical structural failure where the tread rubber completely wore away, leaving the internal metal cords and plies exposed (visual evidence attached). I was unknowingly operating the vehicle in this hazardous condition for 136 miles of highway and local driving until the defect was fully identified on February 14th. Component Availability: The tire was removed from the vehicle on February 14th by an independent service center during the emergency purchase of four new tires. While the physical tire was left for disposal at the service center, high-resolution photographs of the failure are available and attached to this report for inspection. Safety Risk: The vehicle was sold in an unsafe and illegal condition (IL Vehicle Code 625 ILCS 5/12-405). The exposed structural metal plies created an imminent risk of a high-speed blowout or catastrophic tread separation, endangering both the occupants of my vehicle and other motorists. Confirmation/Inspection: The problem was confirmed by a certified technician at an independent service center on February 14th, who identified the tire as unfit for service. The selling dealer (Jidd Motors) was notified of a defect on February 6th but refused to replace the tire. This incident has also been reported to the Illinois Attorney General and the Illinois Secretary of State Police (Dealer Operations). Warning Symptoms: There were no warning lamps, TPMS messages, or symptoms prior to the physical discovery of the exposed metal. The tire maintained air pressure despite the severe structural compromise.

The contact owns a 2023 Genesis G80. The contact stated that after fueling the vehicle with gasoline, there was a strong fuel odor inside the vehicle. The failure persisted, and the contact stated that the check engine warning light became illuminated on the instrument panel. The vehicle was taken to the dealer, and the contact was informed that the failure was caused by the gas cap not being properly secured and closed tightly. The contact was also informed that the fuel tank might be overfilled, causing gas to splash down to the vapor lock, and the contact disputed the claim. Despite the dealer's diagnosis, the contact stated that the failure remained and that the fuel odor was smelled hours after fueling the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 41,700.

The contact owns a 2023 Genesis G80. The contact received a notification of NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

For no reason whatsoever the front area of the sun roof has developed long cracks and I am concerned the entire sun roof may shatter above my head. No object hit or touched this sunroof at anytime

The contact owns a 2023 Genesis G80. The contact stated that after a routine maintenance, the “Service Required” warning light illuminated. The vehicle was taken back to the local dealer who was unable to reset the warning light. The vehicle was diagnosed that the computer in the back of the radio needed to be replaced. The part was ordered but was defective. While driving the Navigation system, door locks, and radio became inoperable. The vehicle was taken back to the local dealer where the part was replaced. While driving, the battery discharged message was displayed. The vehicle was taken back to the dealer but was not diagnosed or repaired. The dealer provided a loaner vehicle. The manufacturer was contacted and opened a case. The failure mileage was approximately 8,000.

My TWO WEEK OLD 2023 Genesis G80, which has less than 1000 miles on it, lost all motive power (i.e. power to the engine) after driving for approximately four hours. We were sitting in stop-and-go-traffic on the George Washington Bridge in New York, with the engine off (because of the vehicle's auto-off function). When the car ahead of us moved, I lifted my foot off the brake pedal, pressed the gas, and the engine immediately failed to respond, sputtered, and stopped. After about a minute, we were able to restart the engine and continue driving. We drove for another approximately 1.5 hours, including a short rest stop. Then, while traveling at highway speed of ~75 MPH in the left passing lane of Interstate 84, the engine again lost all motive power. When the accelerator was depressed, there was no response. I was able to (narrowly) safely maneuver (drift) my car into the breakdown lane, and when the car finally stopped, the engine stopped entirely (it had been sputtering while coasting). After a few minutes, I was again able to get the car re-started, and we were able to drive another five minutes, before the car again lost all power, forcing us to drift off the interstate into the breakdown lane, near the beginning of an off ramp. I saw that there was a Hyundai dealer approximately a mile off the ramp, and so tried to reach the dealership. The car lost all engine power multiple time, just trying to reach that dealership. In the parking lot, we were unable to even start the engine any time in the next three hours. Most concerning, after having the car towed to a Genesis dealer, the dealership reports that the car showed NO FAULTS OR ERRORS, and they are completely in the dark as to why the car lost all power, both while stopped, and at highway speeds, and failed over and over. The lack of any reported faults or errors is both baffling and extremely worrisome. The dealer "hopes" but is unsure, that replacing the GDI fuel pump will resolve the issue.