Head-to-head reliability
Hyundai Palisade vs Hyundai Ioniq
How the Hyundai Palisade and Hyundai Ioniq compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Hyundai Ioniq averages fewer NHTSA complaints per year. Hyundai Palisade has 2,360 complaints and 32 recalls on record; Hyundai Ioniq has 557 complaints and 13 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Hyundai Palisade | Hyundai Ioniq |
|---|---|---|
| Total complaintsAll model years combined | 2,360 | 557 Better |
| Safety recallsFederal recall campaigns | 32 | 13 Better |
| Crash reportsCrash-related complaints | 56 | 25 Better |
| Complaints per yearAveraged across model years | 337.1 | 92.8 Better |
| Reported injuriesTied to owner complaints | 69 | 14 Better |
| Reported deathsTied to owner complaints | 1 | 0 Better |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Hyundai Palisade
- 01SERVICE BRAKES434
- 02SEAT BELTS406
- 03UNKNOWN OR OTHER363
- 04ENGINE296
- 05VISIBILITY/WIPER266
“2026 Hyundai Palisade SEL 8P AWD. Brake pedal sinks to floor when depressed while vehicle is in motion, causing vehicle to glide before stopping. Defect first noticed June 1, 2026 and confirmed June 2, 2026 at approximately 530 miles during a 34-mile round tr…”
“Stopped at the gas pump and filled up. When I went to leave all dash lights were lit up and car wouldn’t move. Brakes were locked. I tried restarting and restarting. Brakes would lock up when I tried to move, either direction. I finally gases it enough that i…”
Hyundai Ioniq
- 01ELECTRICAL SYSTEM365
- 02POWER TRAIN100
- 03FUEL/PROPULSION SYSTEM100
- 04ENGINE56
- 05SERVICE BRAKES53
“The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while at a complete stop at a red traffic light, the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the power relay assembly…”
“I own a 2017 Hyundai Ioniq Hybrid VIN: [XXX] that is covered under Recall 232 (NHTSA 22V-459) related to a defective Power Relay Assembly that poses a fire risk. I brought this issue to Hyundai 3 years ago and was told my vehicle was serviced. That turned out…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Hyundai Palisade — 32 recalls
The defect: Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata Hybrid, and Tucson vehicles. Due to a software error, the instrument panel displa…
The risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
The fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 24, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number…
The defect: Hyundai Motor America (Hyundai) is recalling certain 2026 Palisade and 2026 Palisade Hybrid vehicles equipped with a Limited or Calligraphy trim package. The second and third row power seats may fail to detect a person. The seat may continue to move after contacting a person during powered seat fun…
The risk: A person, especially a child, may become trapped by a rear powered seat, increasing the risk of injury or death.
The fix: Owners are advised to exercise caution when operating the second and third row power seat functions until the repair is performed. Children are advised to not be in the rear seats or near the rear seating area during power-folding operatio…
The defect: Hyundai Motor America (Hyundai) is recalling certain 2026 Hyundai Palisade and 2026 Hyundai Palisade Hybrid vehicles equipped with "Limited" and "Calligraphy" trim packages. The internal wiring within the third-row driver-side seat belt buckle may become damaged and result in a permanent display of…
The risk: A faulty seat belt status indicator may fail to alert occupants to an unfastened seat belt, increasing the risk of injury.
The fix: Dealers will install a wiring harness extension and replace the seat belt assembly, as necessary, free of charge. Owner notification letters were mailed beginning May 8, 2026. Owners may contact Hyundai customer service at 1-855-371-9460.…
The defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
The risk: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
The fix: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle…
Hyundai Ioniq — 13 recalls
The defect: Hyundai Motor America (Hyundai) is recalling certain 2017-2019 Ioniq electric vehicles. An unstable electrical ground may cause the vehicle to enter a fail-safe mode with reduced acceleration and power. In certain conditions while in fail-safe mode, the vehicle may accelerate after the gas pedal is…
The risk: Unexpected acceleration following gas pedal release can increase the risk of a crash.
The fix: Dealers will update the EPCU (Electric Power Control Unit) software and repair the ground wiring, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyund…
The defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
The risk: An electrical short in the Li-ion battery increases the risk of a fire.
The fix: Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a batt…
The defect: Hyundai Motor Company (Hyundai) is recalling certain 2017 Ioniq Electric Vehicles. Manufacturing defects within the Electronic Power Control Unit (EPCU) may allow coolant to contact the unit's circuit board.
The risk: If coolant contacts the EPCU, a stall may result, increasing the risk of a crash.
The fix: Hyundai will notify owners, and dealers will inspect and replace the EPCU, as necessary, free of charge. Interim notices informing owners of the safety risk are expected were mailed October 26, 2017. Owners will receive a second notice whe…
The defect: Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Hyundai Ioniq Hybrid and 2018 Ioniq Plug-In Hybrid vehicles. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance.
The risk: The increased electrical resistance can overheat the rear seat which is above the PRA, increasing the risk of a fire.
The fix: Hyundai will notify owners, and dealers will inspect the Power Relay Assembly (PRA) for damage. If no damage is found, the main relay will be replaced. If damage is found, the PRA will be replaced. These repairs will be performed free of c…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Hyundai Palisade | Hyundai Ioniq |
|---|---|---|
| 2022 | 302 | 425 |
| 2021 | 423 | 33 |
| 2020 | 524 | 1 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Hyundai Palisade or Hyundai Ioniq in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Hyundai Palisade vs Hyundai Ioniq
- Hyundai Palisade total complaints
- 2,360
- Hyundai Ioniq total complaints
- 557
- Hyundai Palisade total recalls
- 32
- Hyundai Ioniq total recalls
- 13
- Hyundai Palisade avg complaints/year
- 337.1
- Hyundai Ioniq avg complaints/year
- 92.8
- More reliable overall
- Hyundai Ioniq
- Hyundai Palisade top complaint area
- SERVICE BRAKES
- Hyundai Ioniq top complaint area
- ELECTRICAL SYSTEM