Head-to-head reliability
Infiniti QX60 vs Infiniti QX80
How the Infiniti QX60 and Infiniti QX80 compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Infiniti QX60 vs Infiniti QX80: The QX60 has 263 complaints (26.3/year) and 15 recalls, while the QX80 has 78 complaints (7.8/year) and 19 recalls. The QX60 reports more engine and electrical issues; the QX80 more infotainment and air bag concerns. Source: NHTSA owner complaints.
The picture
Is the Infiniti QX60 or Infiniti QX80 more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Infiniti QX60
The Infiniti QX60 is a three-row luxury SUV that has averaged about 26 complaints per year over the past decade, with 263 total complaints and 15 recalls. Owners frequently report engine and electrical problems, including no-start conditions and sudden electronic malfunctions, as well as a disturbing pattern of panoramic sunroof glass shattering. With 13 crash-related complaints and 28 injuries reported, these issues can be more than just an inconvenience.
Infiniti QX80
The Infiniti QX80 is a full-size luxury SUV with a much lower complaint rate—about 8 per year, totaling 78 complaints over ten years—but it has more recalls (19) than the QX60. Electrical system and infotainment failures dominate owner reports, along with air bag and forward collision avoidance problems. While fewer crashes (3) and injuries (2) are reported, the high recall count suggests several safety-related defects have required manufacturer fixes.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Infiniti QX60 | Infiniti QX80 |
|---|---|---|
| Total complaintsAll model years combined | 263 | 78 Better |
| Safety recallsFederal recall campaigns | 15 Better | 19 |
| Crash reportsCrash-related complaints | 13 | 3 Better |
| Complaints per yearAveraged across model years | 26.3 | 7.8 Better |
| Reported injuriesTied to owner complaints | 28 | 2 Better |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Infiniti QX60
- 01ENGINE59
- 02ELECTRICAL SYSTEM55
- 03UNKNOWN OR OTHER53
- 04POWER TRAIN50
- 05SERVICE BRAKES31
Owners report engine-related issues such as electronic malfunctions with warning lights and problems after routine oil changes, sometimes leading to stalling or no-start situations. These can leave you stranded and may require costly diagnostics.
A common complaint is the vehicle failing to start after being parked and locked, requiring a jump start, followed by battery and feature malfunctions. This suggests a parasitic drain or charging system flaw that can recur.
Several owners describe the panoramic sunroof glass suddenly exploding or shattering without impact, as well as doors locking spontaneously with the key fob inside. These are safety and convenience hazards that can be expensive to repair.
Reports include intermittent jolting while stopping, infotainment and instrument panel resets, and unexpected acceleration or failure to decelerate when manually downshifting. Such behavior can affect drivability and confidence in the vehicle.
“Our 2022 Infiniti QX60 was brought in at Infiniti Service Center for regular oil change. The car had 29,564 miles. After the service, I was deciding whether to take the highway or the local route. I thought of stopping by the church, so I decided to take the…”
“The contact owns a 2024 Infiniti QX60. The contact stated that while driving at 35 MPH, the vehicle experienced electronic malfunctions with unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed, and it was determined t…”
Infiniti QX80
- 01ELECTRICAL SYSTEM22
- 02UNKNOWN OR OTHER21
- 03AIR BAGS10
- 04FORWARD COLLISION AVOIDANCE10
- 05ENGINE7
Owners frequently cite infotainment/Apple CarPlay failures, USB-C port problems, and battery drain that prevents starting after short stops. These electrical gremlins can be frustrating and may require repeated dealer visits.
Many complaints focus on the infotainment/navigation screen freezing, rebooting, or becoming unresponsive, which can disable backup camera and other features. This is a recurring annoyance that may need software or hardware fixes.
Some owners report air bag warning lights and even air bags being disabled due to electrical network faults, including one case where a crash occurred and the driver's side air bag did not deploy as expected. This is a critical safety concern.
Complaints include unintended braking when driving over certain road surfaces and failures of the front collision detection system. Such false activations or missed detections could increase crash risk.
“What component or system failed or malfunctioned, and is it available for inspection upon request? Two components have failed: the infotainment/Apple CarPlay system, including the USB-C connectivity port, and the front collision detection/crash sensor system.…”
“MY WIFE IS IN QUARANTINE WITH OUR DAUGHTER IN OREGON. DRIVES THE QX80 EVERY 2 OR 3 DAYS, TO GO TO THE STORE FOR FOOD. QX80 STARTED UP JUST FINE, DROVE IT TO THE STORE AND PARKED IT. 35 MINUTES LATER, CAME OUT OF THE STORE WITH PERISHABLE GROCERIES, THE BATTER…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Infiniti QX60 — 15 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
The risk: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
The fix: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improper…
The risk: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
The fix: Dealers will replace the front driver's air bag assembly, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PD103, PD10…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2024 Pathfinder and Infiniti QX60 vehicles. The lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet. As such, these vehicles fail to comply with the requirements of Federal Motor V…
The risk: An unsecured lap belt pretensioner will not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will inspect and replace the left-side front lap seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Nissan customer service at 1-800-867-7669. O…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2022 INFINITI QX60 and Nissan Pathfinder vehicles. The second-row seat track may be missing a mounting bolt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly…
The risk: A missing mounting bolt may allow the seat track to move during a crash, increasing the risk of injury.
The fix: Dealers will inspect the second-row seat track and install a new mounting bolt as necessary, free of charge. Owner notification letters were mailed April 13, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numb…
Infiniti QX80 — 19 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such,…
The risk: An overloaded vehicle can increase the risk of a crash.
The fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additio…
The risk: The lack of an image in the back-up camera display increases the risk of a crash.
The fix: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such,…
The risk: An overloaded vehicle can increase the risk of a crash.
The fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such,…
The risk: An overloaded vehicle can increase the risk of a crash.
The fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final…
Buyer analysis
Infiniti QX60 or Infiniti QX80: which should you buy?
The Infiniti QX80 has far fewer complaints per year (7.8 vs. 26.3) and fewer reported crashes and injuries, but it has more recalls (19 vs. 15). In practice, the QX60 may demand more frequent attention to engine and electrical issues, while the QX80's problems are more concentrated in infotainment and safety systems that have prompted recalls.
Key differences
- The QX60 has over three times as many complaints per year (26.3 vs. 7.8) and more than triple the total complaints (263 vs. 78).
- QX60 owners report engine and power train problems like no-starts and jolting, while QX80 complaints center on infotainment and forward collision avoidance failures.
- The QX80 has more recalls (19 vs. 15), including back-over prevention camera and label issues, suggesting different safety-related defects.
- QX60 has 13 crash-related complaints and 28 injuries; QX80 has 3 crash-related complaints and 2 injuries, though both have zero deaths reported.
- Check for any history of no-start or battery drain issues—ask if the battery or alternator has been replaced and test the charging system.
- Inspect the panoramic sunroof glass for cracks or prior replacement, and test all door locks to ensure they don't lock spontaneously with the key inside.
- Test the infotainment system, Apple CarPlay, and USB-C ports thoroughly; look for screen freezes or reboots and confirm backup camera works.
- Ask about any air bag warning lights or forward collision avoidance malfunctions, and verify that all recalls have been performed.
Before you buy
- Obtain a full vehicle history report and confirm all open recalls have been remedied by a dealer.
- Have a mechanic inspect the electrical system, battery, and charging components for parasitic drain or starting issues.
- For the QX60, specifically check the sunroof glass and test the engine for smooth operation and any warning lights.
- For the QX80, test the infotainment, navigation, and driver-assist features like forward collision warning and automatic braking.
- Take a test drive that includes stops and restarts to replicate no-start or jolting conditions, and listen for unusual noises.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Infiniti QX60 | Infiniti QX80 |
|---|---|---|
| 2026 | 9 | 6 |
| 2025 | 17 | 8 |
| 2024 | 19 | 2 |
| 2023 | 27 | 2 |
| 2022 | 23 | 1 |
| 2021 | 0 | 7 |
| 2020 | 24 | 6 |
| 2019 | 38 | 20 |
| 2018 | 38 | 9 |
| 2017 | 68 | 17 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti QX60 or Infiniti QX80 in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Infiniti QX60 vs Infiniti QX80
- Infiniti QX60 total complaints
- 263
- Infiniti QX80 total complaints
- 78
- Infiniti QX60 total recalls
- 15
- Infiniti QX80 total recalls
- 19
- Infiniti QX60 avg complaints/year
- 26.3
- Infiniti QX80 avg complaints/year
- 7.8
- More reliable overall
- Infiniti QX80
- Infiniti QX60 top complaint area
- ENGINE
- Infiniti QX80 top complaint area
- ELECTRICAL SYSTEM