Head-to-head reliability
Infiniti QX60 vs Infiniti Q60
How the Infiniti QX60 and Infiniti Q60 compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Infiniti QX60 vs Infiniti Q60: The QX60 averages 26.3 complaints per year with 15 recalls, while the Q60 averages 10.4 complaints per year with 6 recalls. Both have 0 deaths, but the QX60 has more engine and electrical complaints, and the Q60 has more air bag complaints. Source: NHTSA owner complaints.
The picture
Is the Infiniti QX60 or Infiniti Q60 more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Infiniti QX60
The Infiniti QX60 is a three-row luxury SUV that averages about 26 complaints per year over a decade, with 15 recalls and 28 reported injuries. Owners frequently report engine and electrical problems, including no-start conditions and sudden electronic malfunctions. There are also complaints about the panoramic sunroof shattering and doors locking with the key fob inside. This suggests a vehicle that can be convenient but may demand more attention to electrical and engine health.
Infiniti Q60
The Infiniti Q60 is a two-door luxury coupe that averages about 10 complaints per year over eight years, with 6 recalls and 5 reported injuries. Air bag and engine issues dominate owner reports, such as SRS warning lights and white smoke from the exhaust. Some drivers also describe stalling, unintended acceleration, and steering problems. Overall, it shows fewer complaints per year than the QX60 but still has notable safety-related patterns.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Infiniti QX60 | Infiniti Q60 |
|---|---|---|
| Total complaintsAll model years combined | 263 | 83 Better |
| Safety recallsFederal recall campaigns | 15 | 6 Better |
| Crash reportsCrash-related complaints | 13 | 4 Better |
| Complaints per yearAveraged across model years | 26.3 | 10.4 Better |
| Reported injuriesTied to owner complaints | 28 | 5 Better |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Infiniti QX60
- 01ENGINE59
- 02ELECTRICAL SYSTEM55
- 03UNKNOWN OR OTHER53
- 04POWER TRAIN50
- 05SERVICE BRAKES31
Owners report engine-related electronic malfunctions with warning lights, and some describe issues after routine oil changes. These can lead to unexpected stalling or performance loss, so a buyer should check for stored fault codes and service history.
A common complaint is that the car won't start after being parked and locked, requiring a jump, followed by battery and feature malfunctions. This can leave you stranded, so testing the battery, charging system, and keyless entry is important.
Owners report the panoramic sunroof glass suddenly shattering and doors locking spontaneously with the key fob inside. These are unpredictable and potentially dangerous, so inspect the sunroof for cracks and test the door locks.
Complaints include intermittent jolting while stopping, infotainment and instrument panel restarts, and blind spot system issues. A test drive should include low-speed stops and checks of all electronic displays.
“Our 2022 Infiniti QX60 was brought in at Infiniti Service Center for regular oil change. The car had 29,564 miles. After the service, I was deciding whether to take the highway or the local route. I thought of stopping by the church, so I decided to take the…”
“The contact owns a 2024 Infiniti QX60. The contact stated that while driving at 35 MPH, the vehicle experienced electronic malfunctions with unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed, and it was determined t…”
Infiniti Q60
- 01AIR BAGS21
- 02ENGINE20
- 03UNKNOWN OR OTHER12
- 04POWER TRAIN10
- 05STEERING10
Owners report the airbag/SRS warning light illuminating, often tied to the passenger-side occupancy classification system. This can mean airbags may not deploy correctly in a crash, so a pre-purchase scan for SRS codes is essential.
Some owners describe extreme white smoke from the exhaust and unintended acceleration. These are serious symptoms that could indicate internal engine damage or electronic throttle issues, so a thorough mechanical inspection is advised.
Complaints include steering that swerves on slight bumps, stalling without shutting off, and loud bangs. These suggest possible steering or suspension problems, so test drive on uneven roads and listen for noises.
Reports mention white smoke from the exhaust and SRS warning lights, overlapping with engine and airbag issues. This highlights the need to check for transmission or drivetrain fault codes and any history of overheating.
“Component/System: Supplemental Restraint System (SRS) / Airbag Occupancy Classification System — Passenger Side What Happened: The airbag/SRS warning light illuminated on my 2018 Infiniti Q60 (VIN [XXX], 102,388 miles). The vehicle was taken to Sewell Infinit…”
“Hello, I purchased my Infiniti Q60 Red Sport brand new in 2028. About a year after that I started to have electrical issues with the car. I've brought it in to the Infiniti dealer in Valencia, CA numerous times during the warranty period (and a few times out…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Infiniti QX60 — 15 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
The risk: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
The fix: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improper…
The risk: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
The fix: Dealers will replace the front driver's air bag assembly, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PD103, PD10…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2024 Pathfinder and Infiniti QX60 vehicles. The lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet. As such, these vehicles fail to comply with the requirements of Federal Motor V…
The risk: An unsecured lap belt pretensioner will not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will inspect and replace the left-side front lap seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Nissan customer service at 1-800-867-7669. O…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2022 INFINITI QX60 and Nissan Pathfinder vehicles. The second-row seat track may be missing a mounting bolt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly…
The risk: A missing mounting bolt may allow the seat track to move during a crash, increasing the risk of injury.
The fix: Dealers will inspect the second-row seat track and install a new mounting bolt as necessary, free of charge. Owner notification letters were mailed April 13, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numb…
Infiniti Q60 — 6 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Infiniti Q60 vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
The risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
The fix: Nissan will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began May 4, 2020. Owners may contact Nissan customer service at 1-800-8…
The defect: Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
The risk: A lack of fuel may cause an engine stall, increasing the risk of a crash.
The fix: INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehi…
The risk: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix: Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additio…
The risk: The lack of an image in the back-up camera display increases the risk of a crash.
The fix: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-…
Buyer analysis
Infiniti QX60 or Infiniti Q60: which should you buy?
The Infiniti Q60 has fewer issues per year (about 10.4) than the Infiniti QX60 (about 26.3), based on NHTSA complaints. In practice, that means a Q60 owner might encounter fewer reported problems overall, but both models have serious safety-related complaints. The QX60's higher volume of electrical and engine complaints suggests it may require more frequent attention.
Key differences
- The QX60 has far more complaints per year (26.3 vs 10.4) and more recalls (15 vs 6), with frequent electrical no-start and engine electronic issues.
- The Q60's top complaint area is air bags, including SRS warning lights, while the QX60's top area is engine, with electrical a close second.
- QX60 owners report panoramic sunroof shattering and spontaneous door locking, issues not highlighted in Q60 complaints.
- Q60 owners report white smoke from the exhaust and unintended acceleration, while QX60 owners more often report jolting and infotainment restarts.
- Check for a no-start condition after the car has been parked and locked; test the battery, alternator, and keyless entry system, as owners report needing jumps and subsequent malfunctions.
- Inspect the panoramic sunroof glass for any cracks or chips, and ask if it has ever shattered, since owners describe sudden exploding glass.
- Scan for airbag/SRS fault codes, especially for the passenger-side occupancy classification system, as owners report warning lights that could affect airbag deployment.
- Look for white smoke from the exhaust during a test drive and check for unintended acceleration or stalling, which owners have reported.
Before you buy
- Obtain a full vehicle history report and any dealer service records, focusing on electrical, engine, and airbag repairs.
- Have a certified mechanic perform a pre-purchase inspection, including a scan for stored fault codes in all modules.
- Test all electrical features: starting, battery, infotainment, instrument panel, blind spot monitoring, and door locks.
- For the QX60, specifically inspect the panoramic sunroof for cracks and test the keyless entry to ensure doors do not lock with the fob inside.
- For the Q60, verify the airbag system works and listen for engine noises or smoke during a cold start and test drive.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Infiniti QX60 | Infiniti Q60 |
|---|---|---|
| 2022 | 23 | 0 |
| 2021 | 0 | 3 |
| 2020 | 24 | 2 |
| 2019 | 38 | 4 |
| 2018 | 38 | 25 |
| 2017 | 68 | 34 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti QX60 or Infiniti Q60 in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Infiniti QX60 vs Infiniti Q60
- Infiniti QX60 total complaints
- 263
- Infiniti Q60 total complaints
- 83
- Infiniti QX60 total recalls
- 15
- Infiniti Q60 total recalls
- 6
- Infiniti QX60 avg complaints/year
- 26.3
- Infiniti Q60 avg complaints/year
- 10.4
- More reliable overall
- Infiniti Q60
- Infiniti QX60 top complaint area
- ENGINE
- Infiniti Q60 top complaint area
- AIR BAGS